About Skedda

Skedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the space management. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sports courts, or any other bookable space.

Skedda is mobile-friendly and highly customizable with venues able to dictate pricing, booking conditions and exceptions, space sharing rules, and much more. As Skedda is an officially-verified Stripe partner, venues are also able to take secure online payments upfront or using Skedda’s unique book now, pay later module.

Alongside a host of impressive features such as iCal integration and brand coloring, Skedda integrates with Zapier, al...


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Supported Operating System(s):

Web browser (OS agnostic)

140 Reviews of Skedda

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(113)

113

4 stars

(24)

24

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 140 results

March 2017

Paul

Verified Reviewer

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Simple interface, intuitive to use, flexible under the hood and great support.

We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Pros

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Cons

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

August 2019

Rodney from Engine House

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great Software! Easy to use! Simple and Functional !

Excellent. Great customer service. Responsive and friendly

Pros

ease of use. functional. very user friendly. obvious and clear.

Cons

does not have certain features like setting quotas on usage

Response from Skedda

Replied August 2019

Thanks for the great review! And some good news, we launched booking quotas 2 weeks ago. As a much-requested feature, we're delighted to now offer quotas, configurable by time, bookable space and user tag!

June 2020

Derek from Iron & Wood Golf Simulators

Verified Reviewer

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Versatile scheduler for non-typical needs

10 out of 10 - thoughtful and timely service. Very happy

Pros

The ability to visually see the daily bookings and have the user manipulate the reservation lengths. That was a key feature for us. Buffering time between appointments is essential too.

Cons

When viewing the calendar from a cell phone, ti would be nice to edit how many columns you can see. Our 3rd (of 3 total bays) bay sits outside of the portrait viewing justification - if your phone is landscape justifiied it is ok. You can hit the arrows but a lot of users don't know this so they assume we only have to bays. Even to be able to swipe the calendar would be a big help.

December 2018

Satoko from LNG Contractor

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

1.0

Functionality

1.0

December 2018

No customer service

They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't. So I ask the status. Message was seen but no reply.

Pros

Great system which can use for fee with some limitation.

Cons

They change the system without notification.

Response from Skedda

Replied December 2018

Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at info@skedda.com if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m

May 2020

Cara from The Business Hive

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

This does what no other software can do.

Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Pros

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Cons

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Reasons for Choosing Skedda

Outstanding customer service. Far more flexible product.