Skedda is suitable for yoga classes, dance studios, community facilities and sports teams, and it offers online booking and reservation management. The solution uses FIPS 140-2 validation and AES-256 symmetric encryption key. Members can book meeting rooms for team discussions and track weekly or monthly usage of all meeting rooms.

The booking calendar allows members to make bookings directly in the calendar. The drag-and-drop functionality lets members make adjustments in bookings whenever needed. Members can synchronize their social media accounts with the solution and can book meeting rooms via social media accounts. Members can see available rooms on the main booking calendar. The solution sends automatic notifications to members to confirm bookings.

Integrations include Stripe, Google calendar, Microsoft Outlook, Yahoo calendar, Mozilla Thunderbird and Apple calendar. Pricing is per month. Support is provided via knowledge base.



108 Reviews of Skedda

Overall rating

4.73 / 5 stars

Filters:

Showing 1 - 20 of 108 reviews

December 2018

Satoko from LNG Contractor

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

No customer service

They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't. So I ask the status. Message was seen but no reply.

Pros

Great system which can use for fee with some limitation.

Cons

They change the system without notification.

Response from Skedda of Skedda

Replied December 2018

Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at info@skedda.com if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m

December 2018

Kaitlyn from Education Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Great product for scheduling

Pros

The private practice I work at recently started using this software to manage our schedules of when someone is going to use a room in the office. It has been so helpful with organization and allowed us to be more at ease with the knowledge that we will have a room reserved for when we schedule an appointment. It has been a great tool to help us manage and plan things.

Cons

I was not able to easily find how to delete an appointment when I needed to remove it.

December 2018

Cesar A. from Nectus Contact Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

New Customer with Independent office

Pros

its very easy to setup and invite users, it took me about 10minutes

Cons

there are no profile personalization for sub-admin por example, once you setup a time and need to change it because of an error, an admin will have to change it, those are also the users that setup general configurations and blockings, so if you delegate the task, those people can modify your settings

November 2018

Les from Podsmead Big Local

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Product, does what we need

We have not had any issues with the software it does exactly what we need. Skedda, don't bombard you with sale pitches, but they are available to ask questions and with their live chat available if needed.

Pros

"It's Free", having said that it is also functional, easy to use and has options for growing as we grow.

I love this software and we will be upgrading to the next version to include payment and increase the number of rooms we can add.

Cons

Would welcome the ability to put our name and logo on the print outs. However we should get this feature as part of the next level we will upgrade to.

November 2018

Julian from Tonegarden Studios LTD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Skedda Bookings Review

Skedda provides a great flexible system which allows us to see at a glace our availability

Pros

It allows selected people to have ability to make bookings

Cons

Does not record which user has placed a booking

November 2018

Miriam from Elizabeth House Day Centre

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Bookings for a Day Centre

Bookers would often change their minds about days and times and I found I was wasting an hour a day changing bookings and negotiating dates and times to get everyone in!

Pros

Easy to use, paired up with our website for users and potential users to see the rooms available. we have only 5 rooms to rent so we are able to use this with no cost to our charity.

Cons

nothing at all - it is really good and has been a real joy to use

October 2018

Justin from Kerry ETB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Skedda Reservation System

Skedda is really useful to allow for efficient usage of rooms within our building. The fact that we can give access to the relevant staff to book the rooms in advance means that we never double book any more!

Pros

Ease of Use.
Intuitive Design.
Cloud Access.
MultiUser - making it easy to collaborate.
Quick Support Replies.

Cons

Haven't found any cons with this software so far.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

October 2018

No fuss room booking

Working with Skedda has been great. It saves us tons of time.

Pros

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Cons

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

September 2018

Dwaine from Massey Law Law PLLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Outstanding Scheduling Software

Pros

Skedda scheduling is easy-to-use. As a result, it allows us to make the most of our conference rooms.

Cons

So far, so good. I have not encountered any problems.

August 2018

Chris from Senna Hills HOA

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Clearly designed by people who clearly know their subject matter

Great software/website and great (quick) support

Pros

Every essential need is addressed and most of the nice-to-have's as well

Cons

Would like an additional feature or two, and there is one feature/function that is not quite as obvious as it could be but I am really picking nits to come up with something

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great way to book meetings

Pros

Easy to use platform
easy setup
allows externals to book on the platform as well

Cons

this is the best app in the market for anything space related

July 2018

Jack from Axito

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Simple, Effective, Easy

Pros

Its free, but that doesn't detract from the value that it provides in any way. Its the simplest, and easiest booking management software I've ever used.

Cons

Would be nice to show a month overview on a calender type format similar to how google calenders work.

July 2018

jeanne from Siren Design Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Helps our team to book our shared resources - really clear

Sharing resources amongst our team

Pros

Good layout - Skedda is easy to read and easy to book resources. The team can see when the resource is booked but not necessarily see the details of the meeting.

Cons

The drop down menu on the date is a little frustrating - I'd prefer to click on a calendar view. Apart from that I don't have any other feedback.

July 2018

LJ from The Reiki Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Streamlined the way we bookrooms and practitioners!

Less confusion in room booking. No double booking.

Pros

How easy it is to understand . Minimal learning curve. It was easy to get our 25 practitioners on board with their smartphones as well.

Cons

I really can't think of any. I guess it would be good if it integrated with other calendars. It might, but I just haven't found how yet.

July 2018

Abigail from SCG Legal

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

This software is idiot proof. Users do not keep coming back to you to ask how to use it.

Pros

Ease of use. It is idiot proof. I deployed it and I have had few users asking how to use it. And people at my office are quite tech averse...

Cons

It allows the software to be used for free if you have 5 spaces/resources. I wish it were 10! I suggest you do a trial with a pilot group using the free trial before you deploy it just to be sure it will work for you...

July 2018

JIliana from SIDOR

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

87/5000 Excellent option for software buyers and good option to make decisions

Pros

It is a service that is very easy to configure and use! It is like an immediate response to any question you may have and excellent customer service that is worth noting.

Cons

Some people have had problems resetting their password when they forgot it. When you need to interrupt a series, delete it from the date it was selected.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2018

Makes scheduling a snap, even across a virtual team

Great interface, drop dead simple to use.

Pros

Wow this thing is easy to use- login in and BAM you're in business. Our whole team uses it, and is WAY better than using google sheets, like our old system!

Cons

Waiting for an official iphone app, although the web version on my mobile browser works pretty good as well.

June 2018

Ken from HCYP Rec Baseball Cadre

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

We use their software to schedule batting cages for a local baseball group.

Pros

Very simple to setup. Very simple to use. Users find it easy and can get to it on their phone. Good level of customization for each space.

Cons

Would love an actual mobile app. But the responsive design of the website is easy to use. Copy functions would also be nice to have.

June 2018

Trever from Adel Public Library

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

It's super easy to use and works well for our five meeting rooms.

It's made booking multiple meeting rooms much simpler, plus we can access it from any computer in our office.

Pros

It's easy to add and see each booking, and to make changes as needed. My whole staff uses it with ease.

Cons

I wish the monthly tab displayed more like a traditional calendar, otherwise I think it is a great product.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Really useful way to manage bookings

Pros

What I like most about Skedda is that they have figured out a way to make their offering simple and robust at the same time. It's super simple to log in and move bookings, but you're also provided with tons of tracking options which is really helpful.

Cons

Really no complaints here. Skedda has been a pleasant surprise and provides a lot of different options.