--- title: "Square Appointments Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Square Appointments. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square Appointments is a good fit for you!" source_url: "https://www.softwareadvice.com/dance-studio/square-appointments-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Square Appointments](https://www.softwareadvice.com/salon/square-appointments-profile/) / Square Appointments Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/salon/square-appointments-profile/) Reviews [Alternatives](https://www.softwareadvice.com/salon/square-appointments-profile/alternatives/) # Square Appointments User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 263 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 177 reviews (67%) - 4 stars: 48 reviews (18%) - 3 stars: 30 reviews (11%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (3%) ### Most mentioned pros - the scheduling and appointment management is what I liked about using square. How easy it is to send invoices to customers for payments. - I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. - Square Appointments has a system that flows well between being able to schedule and also adding to my calendar ### Most mentioned cons - The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view - There were occasional issues with the website version so I would always need to double check appointments were up to date using the phone app. - I disliked the menus, I felt like they changed way too often and when I had to do some back end work it would take me forever to find something specific and became very frustrating ## Square Appointments customer reviews Showing reviews 1-25 of 263 (page 1). ### Easy to Use and Keeps Scheduling Organized - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Square Appointments has been positive. It is easy to learn and use, and it does a good job keeping appointments, calendars, and client information organized. The scheduling process is convenient for both staff and customers, and it saves time compared to managing appointments manually. There are occasional bugs and some limitations with more advanced features, but overall it is a reliable and convenient scheduling solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Square Appointments is how easy it is to use and how much it simplifies scheduling and appointment management. The calendar is straightforward, making it easy to see upcoming appointments, make changes, and keep everything organized. It also makes it easy for clients to schedule appointments without having to go back and forth with us. Overall, it saves time, keeps our scheduling organized, and is very user-friendly. #### Cons The biggest downside is that some of the more advanced features can feel limited, especially when managing multiple staff members or more complex scheduling needs. There can also be occasional glitches with calendar syncing or notifications, which can be frustrating when you rely on it for day-to-day appointment management. --- ### Good booking app - Overall rating: 5/5 - Reviewer: Delauréanne Q. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I love using the appointments app; I have been using the Square Payment for over 3 years and just recently got into the appointments app, and it is very useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently #### Cons The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view #### Reasons for choosing Square Appointments I have been already using square payments and loved the concept and how easy it is to use #### Reasons for switching to Square Appointments Square makes it easy to sink every square app together --- ### Excelent for your bussiness - Overall rating: 5/5 - Reviewer: Milagros G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've found it to be an intuitive and reliable platform that makes really easier our schedule, clients comunication, reminders, gift card, and more #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What i like more about square appointments so far is how simple and organize it makes the entire booking experience, both for the business and our clients. I really loves that my clients can book easily online, receive reminders while our team can manage their schedules, clients history and all this in one place #### Cons I really like it so much to say I have cons, but is hard for me to have a presentable booking link on instagram, i always ended w/ two differents like lnks, i dont know why. Also I would say is when having larger teams, customization options can be limites with the schedule, i would love the will continue improveving new features every day #### Reasons for switching to Square Appointments I needed an app that would allow me to keep track of my salon's accounting at the same time. --- ### Reliable and Simple Platform - Overall rating: 5/5 - Reviewer: Cami B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square Appointments is reliable and easy to use. The UI is also easy for all ages and demographics. It simple to use on all devices as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Square Appointments very easy to navigate and use. I also found it seamless for clients. I never ran into any bugs or issues with it nor did I use it with more than one provider or team member. #### Cons There isn’t anything that stands out that I did not like about Square Appointments. If I had to choose something it would be the lack of branding options. #### Reasons for choosing Square Appointments Arketa took 6% of each purchase, on top of their growing annual fee (no warning of). --- ### Square Appointments 5 Stars! - Overall rating: 5/5 - Reviewer: Selin K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was a good one as it was a one stop shop for all my needs. I could use the POS, track inventory, do scheduling, etc. all in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked most that it integrated the POS into the software so that I could do everything in one place. #### Cons I felt as though the inventory and tracking areas could use some work in terms of being more user friendly and customizable, but this didn't stop me from using it. #### Reasons for switching to Square Appointments To try something different that would act as more of an all in one type of software. --- ### Great Functionalities - Overall rating: 5/5 - Reviewer: Stefanie H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I love Square Appointments. I use it for myself and have gotten all on my clients to switch over because of its ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. #### Cons I don’t like that a person can’t buy more than one ticket for a class but it’s not a game changer. It’s essential for my business. #### Reasons for switching to Square Appointments It’s so much easier to use with the other Square Features that I use. --- ### Square Appointments has changed my business!! - Overall rating: 5/5 - Reviewer: Lois W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to work, great support from square and an amazing affordable price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square Appointments has absolutely changed the game for myself and my salon. It is so easy to train people up in and has enabled me to grow my business over 300% since being with Square since 2021. #### Cons I actually can't put my finger on something I don't like. There are some features I wish it did have, but in true Square fashion, I know they will take our feedback on and do what they can to make it happen! #### Reasons for choosing Square Appointments Simple and modern to use . Can take payments through square machine #### Reasons for switching to Square Appointments Easier to use and grow a team with. Can take payments through same company --- ### Square Appointments Review - Overall rating: 4/5 - Reviewer: Jeff R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this is a great starter scheduling tool. As we grew we moved on to another product that was a little more inline with our needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that we can have a professional looking scheduling site even with the free version. I enjoy how it connects to my google calendar which makes it easy for my team to see. #### Cons As we started to grow, so did the cost. When I wanted to use it for more complex appointment types or multiple staff members the process got a little confusing. --- ### Great to get started! - Overall rating: 5/5 - Reviewer: Bree B. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Square Appointments was a good starting point and worked well for managing a smaller charter operation. It was simple to learn, easy for customers to use, and integrated nicely with our Square payments. However, as our booking needs became more complex, we ultimately moved to another platform, which was a better fit for a fishing charter business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros rom a charter fishing business perspective, Square Appointments was a really easy way to keep our bookings and availability organized. It worked well for scheduling trips, managing customer information, and keeping our calendar up to date. Customers could book online without calling or emailing, which was especially convenient during the busy season. Since Square also handled our payments, having scheduling and payment information connected made things easier to manage from the business side. #### Cons As our charter business grew, Square Appointments started to feel more like a general appointment-scheduling tool than something designed specifically for fishing charters. We needed more flexibility around trip types, availability, booking logistics, and managing the unique scheduling needs of charter customers. That eventually became the biggest limitation for us. --- ### Square Appointments is easy to use! - Overall rating: 5/5 - Reviewer: Jaela L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The thing that I like most about square appointments is that it is very user friendly for both me and my clients. #### Cons My least favorite thing about square appointments is there is limited customization options especially when it comes to design. --- ### Perfect Software for Estheticians - Overall rating: 5/5 - Reviewer: Doran P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Square Appointments was easy to set up and use. I have a ton of SKUs and that took the longest. Services setup was easy. Online setup was easy. Getting clients to use the online booking was easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Square appointments is great for my little skincare studio and boutique. I like seeing all my appointments in one place. How easy it is for clients to book/change/reschedule themselves with an account. It was easy to incorporate my reports, marketing and social media with Square Appointments. Plus, I can check clients out from the calendar and keep track of all their previous purchase and recommendations in one place. #### Cons I'd like more charting abilities and notes for clients' services. #### Reasons for switching to Square Appointments Payments, tracking, and reports all in one place also the Square brand name. --- ### Scheduling So Simple - Overall rating: 5/5 - Reviewer: Robyn H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I love that my customers are able to easily see what times I have available and schedule when works for them. The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling made simple. Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a sale. #### Cons Honestly, I really don't have any complaints at this time. --- ### Great start but needs improvement - Overall rating: 3/5 - Reviewer: Veronica R. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Over all it got the job done however there are many areas to be fixed, and individual employees reports need to be available #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I liked how easy it was to use and set up - it also looks very chic looking too for the client in the check out moment #### Cons AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason. We also colour coded all our different appointments yet that didnt work #### Reasons for switching to Square Appointments We just wanted to try something different --- ### Great appointment software with integration to square pos. - Overall rating: 5/5 - Reviewer: Nathan H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ease of use for flow between payments and scheduling as well as ability to sync with google calendar. #### Cons Can be difficult to get a full grasp on scheduling multiple treatment types and providers. --- ### Would 10/10 recommend - Overall rating: 5/5 - Reviewer: Kassidi W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I would describe my overall experience with square appointments as excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about square appointments is how easy it is to manage. #### Cons What I like least about square appointments is the integration with quickbooks --- ### Highly recommended for easy scheduling! - Overall rating: 5/5 - Reviewer: Emilee S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Square, it truly is so user friendly. I also love how it compiles clients accounts/data. Makes life so easy! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros So easy to use and organize data. Also helps you can send appointment reminders and confirmation’s, too. #### Cons If I had to pick one thing I least like about Square, I’d have to say sometimes there can be a delay with reminders, however it’s not been frequent. --- ### Good for very small business or retail needs - Overall rating: 4/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was happy with them for the most part until we outgrew what they offered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Relatively straight forward and easy to use for a small business at an attractive price. #### Cons There are not a lot of customizations that we needed as a growing Spa business. --- ### Square up baby - Overall rating: 5/5 - Reviewer: Jazzmen M. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can get a payment true card if the customer does not have cash #### Cons The monthly subscription always digs a hole into my pocket like a drill --- ### Square is the best! - Overall rating: 5/5 - Reviewer: Kendall K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I had a great time using square! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked how easy it is to use and handy it has been from past experiences #### Cons The app can be slow at times but other than that it worked perfectly. --- ### Squares costs are up there!! - Overall rating: 4/5 - Reviewer: Wanita G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the concept of the square appointments app, and i love all the features, but i work hard for my money, so i just stopped using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Its easy to like the wide range of features, tools and options that you get with the square appointments app. #### Cons After a period of time using square appointments, i realized that the costs involved when using it on a regular basis, weren't easy to manage. --- ### Easy peasy appointment making! - Overall rating: 5/5 - Reviewer: Alicia B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a few providers that use this platform and I do enjoy the simplicity of it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love being able to make appointments through Square Appointments, it's simple and effective. #### Cons I honestly cannot saw much about something that I dislike. --- ### A great tool with my Square account - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is easy to use when I need to book clients. But typically I am the one who is booking them not my clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Its connected to my square account which I use often and can see my appointments when they are booked. #### Cons I do not use it a lot and would like to use it more with my clients. --- ### Use Square Appointments TODAY! - Overall rating: 5/5 - Reviewer: Julie S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Super easy!! Why not give it a try today... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its super easy to book an appointment and everyone is on the same page. #### Cons Its all good. Super simple to walk through it. --- ### Square Appointments for Salons - Overall rating: 5/5 - Reviewer: Ricky G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think my overall experience with square appointments booking system has been a great one. I rarely had to contact support and when I have any issues were resolved swiftly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the calendar syncing and ease of booking and calendar management features but it's a toss up with the customer database. We couldn't function without any one of these features #### Cons I didn't like that I had to pay up to a new tier and the only added feature I needed was the ability to point my domain name to my square booking site. #### Reasons for choosing Square Appointments Square seemed to be the best for with the calendar syncing. --- ### Square appointments in salon setting - Overall rating: 5/5 - Reviewer: Allison U. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Very good experience and recommend to everyone in the same insaturé as me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and syncs with the square app for easy client payment. #### Cons I don’t have anything that I don’t care for at this time #### Reasons for choosing Square Appointments Easy to use and compatible with square app ## More reviews [Next reviews](https://www.softwareadvice.com/salon/square-appointments-profile/reviews/?page=2) --- Square Appointments Reviews, Pros and Cons - 2026 Software Advice