Vagaro

RATING:

4.71

(3134)

About Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing. Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones. Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email a...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Vagaro Pricing

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Get Booked 24/7
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Vagaro Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Vagaro

1 - 5 of 3,115 Reviews

Christie

1 employee

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2021

Makes My Business & Life Scheduling Much Easier

User Profile

Axel

Verified reviewer

Automotive, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

It's great but unnecessary

It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.

PROS

It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.

CONS

I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Reason for choosing Vagaro

free

Reasons for switching to Vagaro

It's free

Vendor Response

Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.

Replied August 2022

Martins

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The best business management software

Overall, Vagaro is a comprehensive business management software that offers a wide range of features and tools to help service-based businesses manage appointments, clients, staff, payments, marketing, and more. It is designed to streamline business operations, improve efficiency, and enhance the overall client experience.

PROS

Marketing and Promotion: Vagaro provides marketing and promotion tools to help businesses attract and retain clients. Businesses can create and send email campaigns, create deals and promotions, and run loyalty programs. Vagaro also integrates with social media platforms to help businesses promote their services and attract new clients.Reporting and Analytics: Vagaro provides reporting and analytics features to help businesses track their performance and make data-driven decisions. Businesses can generate reports on appointments, sales, staff performance, and more. The data can be used to analyze business performance, identify trends, and plan for future growth.

CONS

Integration Limitations: While Vagaro offers integrations with popular business tools and platforms, it may not have integrations with all the software or services that a business uses. This could limit the ability to seamlessly connect and sync data between different systems, which may be a disadvantage for businesses that rely on specific integrations for their operations.Feature Overload: Vagaro offers a wide range of features and tools, which can be a double-edged sword. Some businesses may find that the abundance of features can be overwhelming, and they may not need or use all of them, leading to a cluttered interface or confusion in navigating the software.

Jennifer

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

1

Reviewed May 2023

Needs an upgrade

I use it because my salon has it for their appointment booking but it’s so antiquated the stylists book for you because most clients get frustrated with its non friendly format.

PROS

Platform serves its purpose for appointment reminders.

CONS

Platform falls flat on user friendliness hasn’t changed in years. Difficult to navigate.

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed February 2023

Vagaro for Massage Therapists with a lot of different packages

It's ok, it gets the job done and the price is reasonable. If you don't need something to be integrated with your site and your current system, Vagaro is perfect.

PROS

The calendar syncing and payment processing all in one is great.

CONS

The user experience is not the greatest in my opinion. Everything lives on this external platform that is not easily integrated with the business's site. We frequently get customers calling and asking if they can book an appointment on the phone because the vagaro system is too complicated. Many of our customers only use vagaro for our services, so the need to create an account and use a second platform to make an appointment is cumbersome. We really need a system that lives on our business website and does the same functions. It also seems like vagaro is designed for people to go to their website and search for the services in their area that they need, but we have not acquired any customers that way. It's possible that folks in our area just don't know of Vagaro and therefore don't use it, so that 'perk' of offering additional ways for customers to find us has not been fruitful.

Reason for choosing Vagaro

The cost, but we're likely going to switch to MindBody

Vendor Response

Hello, we do offer a booking widget that allows you to integrate your Vagaro account with your business website. We have a support team that is available 24/7 to go over your account and settings. They could discuss simple additions to your business like a logo or displaying basic business information that would help you gain new clients from the marketplace. Whenever convenient please reach out to our team for assistance at 9254641932 or at sales.vagaro.com/contact

Replied February 2023