About zingfit

zingfit is a dance studio management software, which helps boutique fitness studios manage class schedules, events or workshops, staff, instructors and more on a centralized dashboard. The platform enables teams to embed fitness videos into the website to encourage engagement and enhance brand loyalty.

It allows administrators to create personalized gift cards, track inventory levels and manage retail sales and process international payments. Businesses can utilize zingfit to handle marketing campaigns, referral/reward programs, recruitment processes and brands’ presence on social media platforms. Additionally, the platform lets professionals create sign-up forms, book specific machines, analyze fitness metrics and track attendance.

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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of zingfit

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

August 2018

Marisella from MARVIL FIT

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great software for fitness studios.

As a boutique fitness studio owner, I have used zingFit for 4 years. I originally used a different booking system when I opened my studio and quickly switched to zingFit because it helped bring the professional vibe to my website and booking system I was looking for. As a consultant to other fitness studios, I always recommend zingFit to my clients.

Pros

I love the ease of use of the software. It is pretty self explanatory. My employees quickly learn to navigate the system. There is a great online help section that allows you to find solutions quickly.

Cons

Although I love the online help section, I still like to speak with an actual person.

September 2020

Maira from CORE Studio

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2020

Turning ZingFit Better

HAving everything in one plataform was great, brand bot, spot picking and all that was amazing, the app is perfect. Im really happy so far and anxious waiting for the improvements.

Pros

I find great that the client uses the system in our website, the group class features are simples to use, the set up also is really easy.

Cons

The appointment feature is way behind of competitors, as you cant have multiple rates per instructors, you cant schedule availability and instructors cant see only their appointment schedule. Other issue with the platform is that is very locked in 2 areas: 1. you should allow the admins to book clients unpaid. 2. the membership option is somewhat flexible, if you are not using the unlimited option, clients can not book pass they expiration date. MindBody had an option that would allow clients to be booked unpaid under the membership and once the membership kicked in the system would automatically clear the unpaid classes, this was valid for membership only. 3. We are in Canada and the debit payment option is not available, that's a bummer!

Reasons for Choosing zingfit

Had a better experience as a user and you guys are more consolidated on the Canadian market

Reasons for Switching to zingfit

Mindbody is getting to big and the system is a Frankenstein. They buy companies and try to integrate with their system and the integrations are usually a mess. Secondly the fact that they are now pushing for the use of their app and promoting other studios to our clients and taking money from sold packages advertise on their platform on top of their monthly fee....is a bit of a rip off. The mindBody app does not integrate with the online studio platform fully, so if a client updates their CC on the mB app this would never reflect on the online studio plataform

May 2019

Joshua from SALA studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

May 2019

Decent product, terrible support

Don’t go with the iframe option. It’s not ready for the live environment, they didn’t test it nearly enough. Also, don’t come to Zingfit if you expect any kind of after sales support...you pay your year upfront and then they don’t want to know about it. I’ve had an issue on our Production site for 6 months (multiple customers can’t log in unless they clear their cache), no matter how many times I send in videos or logs showing this issue, they don’t make any progress. It’s a shame, decent product let down by subpar operations.

Pros

Product is very customisable, but comes at a cost.

Cons

Their operations and ongoing support are beyond terrible. More detail below, but 6 months and counting for a login issue affecting end customers is just insane.

Response from zingfit

Replied June 2019

Hi Josh, thank you for sharing this feedback, we sincerely apologize for your experience. We really appreciate you jumping on the phone with our team and discussing our solution and to get this resolved this for you. We value your custom and we really value that you that were one of our first customers to adopt the iframe. We apologize for the frustrations you experienced while we have been improving it. We can't roll out new products without the patience and the support of studios like yours and for that we are very grateful. BUT we also realize how frustrating it is to spend your time and energy on these matters and we would like to make it up to you. Per your phone call with our team member, we have proposed a technical solution and come to an agreement. We hope to use this opportunity to show you how we can better how the zingfit team and the platform are the right choice for boutiques.

December 2019

Stephanie from Rhythm Ride Studio

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

ZingFit is OUTSTANDING

Overall, my experience with ZingFit has been incredible. [SENSITIVE CONTENT HIDDEN], who was the sales associate we spoke to first, was honest, straightforward and helpful. When we decided to move forward, we were then connected to [SENSITIVE CONTENT HIDDEN] and his team. [SENSITIVE CONTENT HIDDEN] has been incredible. He is so organized, knowledgable, professional and so kind. While working with the "onboarding team", we had our training with [SENSITIVE CONTENT HIDDEN] and he was so patient with us as we were brand new to the software. He answered all of our questions and gave us direction very clearly. When it came down to troubleshooting and problem solving, ZingFit offers a great solution with their "help desk", which has thousands of awesome articles to help. Overall, I am so impressed and would highly recommend ZingFit to any boutique studio. I so appreciate the care we got at ZingFit, particularly [SENSITIVE CONTENT HIDDEN] and his team. THANK you ZingFit for helping us grow our business!

Pros

What I like most about this software is that it is easy to use and straight forward. The way that ZingFit is set up is intuitive and easy. I so appreciate that because the less I have to guess the better! We have auto emails that can go out and other exceptional features like waitlist, etc. The software allows us capture an audience that we could not before. We also love that we can process ALL of our orders (including retail) through one system. ZingFit has it all!

Cons

I honestly can't say anything that I don't like about it.

Reasons for Choosing zingfit

We liked the interface and the usage of ZingFit much more. All of the website examples we saw of the ZingFit users was much simpler, cleaner and generally more professional looking. We loved that ZingFit was easily compatible with mailchimp, squarespace and third party groups like class pass and group on.

Reasons for Switching to zingfit

We wanted to be able to have a system that was more automated and gave us more data.

Response from zingfit

Replied December 2019

Hi Stephanie, Thanks so much for sharing your experience! We are excited to have you onboard and grateful to be a part of your growing brand. It's because of studios like Rhythm Ride that we can continue to fuel the growth of the boutique fitness industry. We look forward to continued success in partnership with you and your studio!

August 2019

Diana from True Cycling Studio

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

ZingFit is good for Cycling Studios

I was contacted by a rep regarding iFrame, but I haven’t been introduced to it. I need to have access and learn how to design our pages on ZingFit. Processing work orders they require page design has taken over 3 months.

Pros

The ability to sync to other applications, making possible to track fitness performance. The reports that make possible to analyze demographics and make important decisions based on usage.

Cons

I wish there was a ZingFit app that was widely used among the fitness enthusiasts to find fitness studios (as Mindbody does).

Reasons for Choosing zingfit

The reports that are available on ZingFit. The ability to sync with Spivi for fitness performance tracking.

Response from zingfit

Replied August 2019

Hi Diana, Thanks for your feedback! We are passionate about working with cycling studios like yours to create customized workflows that help your studio grow, and in turn fuel our growth and the growth of the boutique fitness revolution. With regards to the app, we believe in supporting your brand by keeping your loyal customers focused on you and not distracted by competing studios. This is part of the reason we put your brand first with our seamless scheduling and e-commerce tools. We understand there is a delicate balance between exposure and not diluting your brand on certain aggregator apps. This is why we also support direct integrations with several of the leading fitness class aggregators. Thanks again for your valuable feedback, and please don't hesitate to reach out if have any follow up questions! Thanks, The zingfit Team