netTerrain DCIM

RATING:

4.7

(10)
Overview

About netTerrain DCIM

Designed as a data center infrastructure management (DCIM) solution, netTerrain DCIM provides businesses with the tools to visualize the entire infrastructure and optimize asset usage to increase efficiency across the center. netTerrain DCIM helps businesses improve space and rack density, lower cooling and power costs, and find any asset within in a matter of seconds. Key features include space and rack management, asset monitoring, auto-discovery, cable and circuit management, capacity planning, real-time virtual views, and more. From the individual rack to a region, netTerrain DCIM provides a hierarchal overview of all assets, by visualizing any asset in a logical or custom view. Administrators are able to identify available space and assets and color-code spec...

netTerrain DCIM Pricing

Pricing is based on number of devices and users.

Starting price: 

$944.00 per year

Free trial: 

Available

Free version: 

Not Available

netTerrain Space Map
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netTerrain DCIM Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for netTerrain DCIM

10 Reviews

User Profile

Sean

Verified reviewer

Financial Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Knowledge is Power

Exceptional from the support team, to ease of use, to the reporting availability. It checkmarks everything I need, to see what is happening at the physical layer in our data center.

PROS

I have been a data center professional since 2011 and inherited an in house Access database of all our connections. Steep learning curve to know how to search and find what you are looking for. Our company did an RFP for a DCIM and picked Graphical Networks, for ease of use, meeting our requirements and cost. Our needs follow with an explanation of what NetTerrain provides. NetTerrain provides a graphical representation of your IT gear, where it is located, and how it is connected both data and power wise. NetTerrain’s search function allows you to search for any 3 character or longer string. It searches everything, device, device name, any object property field. The returned values gives you a link to go directly to that instance and causes a flashing notification on that device. NetTerrain works from a browser, not a specific application that you need to install on every users computer. There is a wide range of user access levels and the ability to create custom access levels to restrict access for particular nodes. Right now I am using it to map out a new data center build and figuring out the fiber infrastructure needed. When I have the fiber trunks documented, I will be able, with a few mouse clicks, to export all the trunks I am going to need, have the lengths and ID numbers to be able to order from the vendor and give to our installers to make their jobs easier. If there is a new device that is not in the catalog, I can design it myself or I can submit a support ticket and within 3 days typically I have the device to add to my catalog. There are many built in reports to the system. With SQL knowledge, I can create my own reports, or again create a support ticket and within a few days Graphical Networks has sent me the report to be added to my server. As our group uses NetTerrain, we come up with things that would be nice to have the ability to do in NetTerrain. Graphical Networks listens and looks to see if it can happen. We have some specialty items in our cabinets that we want to interact with and Graphical Networks has created custom actions so we can do those functions directly in NetTerrain instead of having to log directly into the device. Having this at our fingertips and being able to respond to other departments with the information on their devices in minutes, has made our jobs easier and amazed the other departments on what we can provide.

CONS

No 'UNDELETE' function, as of yet in the application.

EMILIO

Telecommunications, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

The only DCIM tool you need

PROS

It's a very visual and interactive tool. Easy to use, one can get started very quickly. netTerrain can be integrated with virtually anything. Very important are the customization features, such as reports.

CONS

The search needs to be tuned when surpassing 50,000 devices. Apparently a new search is coming up in version 10.

Reasons for switching to netTerrain DCIM

It was obsolete, it had no support available.

User Profile

Daniel

Verified reviewer

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Excellent software for documenting the network.

Network and device information related to in a unique place and system.

PROS

* The layers feature is very useful to filter objects and not get lost in busy diagrams * Drag and drop to the diagram for easy data entry and rack mounting * Drag and drop of links makes the creation of connections easy * I like the grid option in addition to custom backgrounds to keep diagrams tidy * Easy routing of cables on a floor plan using quick bend point shortcuts * Exports to PDF, Visio and others directly from the client, without having to rely on server exports * Improved look and feel and usability with the latest version including ribbon menus

CONS

* The OSPF feature to find shortest paths is only available on per diagram basis. Since netTerrain supports Inter diagram links and cables, it would be nice if OSPF would support that too. * The excel bulk import functionality is not as intuitive because the column mapping uses generic labeling. I would like to have a drag and drop mapping functionality like the Integration Toolkit has. * The tool is packed with nifty functions and tricks but some of them are buried in the documentation or need to be clarified through support

Keith

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Net Terrain DCIM

PROS

Net Terrain has been very easy to use when compared to the old excel worksheets and tabbed rack elevation diagrams we had been using. The collector function of the software is outstanding when rolling in new Data Centers, or network closets. The support offered on any issue it utterly astounding. They are so involved in the good of the company at one point the president of the company actually came out to train our team. I highly recommend the product, as well as the people.

CONS

There have not been any cons to this product that I have been made aware of to this point. They work with the admins as well as the developers on a totally equally level.

Dwayne

Airlines/Aviation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

MAA PDS Admin

PROS

Ease of entries and quick views. Click and drag feature is a plus along with the support

CONS

I can’t think of one thing, this software does exactly what I need it to do in order for me to make entries and changes

Reasons for switching to netTerrain DCIM

All of the above states it

Mark

Government Administration, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Just What I Was Looking For

PROS

I was having trouble finding a solution to do what I wanted. After hours of research I found Netterrain. Ease of use. Ability to get granular with documentation of fiber and data racks.

CONS

No Cons that I can think of. Overall good experience.

Pasqualino

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Software is very user friendly. It's a joy to be able to work with such ease.

Easy to ask questions

PROS

Software is wonderful, able to view cabinet layout, equipment, and connection at a touch of a button. Also use it for Power monitoring in cabinets, link to link connections and also view CLR

CONS

Work order management should be revamped!!!!! Doesn't fix our progress, the way it is now, it is useless in its certain state!!!

Artur

Broadcast Media, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

ok

We document the infrastructure. Employees in the branches make online documentation. The documentation is current.

PROS

What I like most is visualization, reporting and the ability to design my own patterns.

CONS

I don't like the way of designing and mapping expansion cards in devices.

Reason for choosing netTerrain DCIM

It's easy to use. Browser support.

User Profile

Joseph

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

This app has the best support I have seen

Network tracking ease of use.

PROS

Easy to use and very comprehensive. Easier to use then trying to document with visio or excel. I like the point to point connections that can be hidden when not actively in use. Great for diving down or high level look.

CONS

That we aren't buying more enhancements and licenses. Otherwise a great product. Keep up the good work.

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Quality software for documenting your environment.

PROS

-Highly customizable, plus the software is getting better with every version. -Customer service is top-notch.

CONS

Some functions can be a little confusing from time to time. Some diagrams with a lot of objects can slow down the client a bit. Note that we haven't upgraded to the newest version yet.

10 Reviews