Been using it for more than 10 years and implemented it in 5 different companies so far, I has my back all the time!

I can monitor pretty much whatever I want with a good degree of customization, many alarms (actions) possible, easy reporting

At individual level visuals are great, also has good devices group general views but lacks of dashboard-style view where you could group certain devices or individual monitors in gauges and graphs

We've been using PA Server Monitor since 2007. We've grown its use as the product itself has grown. The support has been excellent and we've been pleased to see many features added based on our suggestions. I can't say enough that you get

PA Server Monitor makes it easy to monitor a wide variety of products. We monitor Windows servers, Linux servers, switches, temperature and humidity sensors, VPN devices, and more. It provides critical visibility into everything from cpu, memory, disk space and other performance metrics to important logs from all of the devices mentioned. PA Server Monitor was easy to set up and provides a wealth of information with minimal effort. It was very easy to integrate into our current environment offering multiple ways to be alerted about issues.

PA Server Monitor is a great product but for some devices such as the temperature and humidity monitor we use, we have to manually set up the device using the SNMP monitor built into PA Server Monitor. This wasn't overly difficult but some other monitoring products offer more integrations and functionality. However, those products generally cost an order of magnitude more than PA Server Monitor.

The NOC display is easy for inexperienced help desk staff to monitor and customizable enough for mature organizations to bend to their needs, all while not being resource-intensive or requiring agents.

I would like to see more customization available in the actual NOC interface to change colors and behaviors of certain monitors through the extensibility of HTML5

Since we implemented this product complete administration of equipment on remote sites is much more efficient. It help admins to connect to remote sites and manage equipment in a seconds

It was great to monitor whole bunch of devices on dozen locations, on desktop, mobile, web, mail, SMS ... Many monitors, a lot of options. Windows, Linux, VMWare, built-in server monitoring (like iLO for HP servers). I did not founf anything we was unable to monitor. We have built own temperature sensor and use it with Power Admin to monitor temperature in server rooms ... just great

I realy don't know what to write here becouse i am a happy customer / user :-)

My experience with the product and company have been excellent. I monitor around 200 servers, 50 printers, numerous ip cameras and other devices. I have had very little problems. When I did, support always took care of it quickly, even implementing software fixes that were required the same day whenever possible.

Easy to setup and Customize. Multiple Monitors types and the ability to create your own through varies means. The price, performance, features and support are all excellent. The developers and support team listen to you ! They take your feed back, implement improvements quickly and efficiently.

There are a few things that could be better. But I am nitpicking. The interface for configuration is done through software, not a webpage. The webpage can be used for viewing whats going on. But no setup actions / configurations or remote commands can be done through the web interface. The software looks a tad out dated from a looks stand point. Minor things like the iframe within an iframe so you have multiple scrollbars still exist on the web interface. Its a minor cosmetic thing and doesnt detract from any functionality of the software. I am nitpicking only because I like the software and want to see them continue to progress and do better. But all in all, the price vs performance and the great support you receive can not be beat.

It is a good product, and does what it sets out to do. Cheaper alternatives are out there that do the job as well.

Nice GUI interface showing status of devices being monitored.

The cost of adding additional devices seemed excessive to me.