PRTG is very useful for statistical studies of the behavior of the network, since it keeps historical daily, weekly, monthly and annual, this allows to carry out a detailed and accurate planning, we can also evaluate how a marketing and sales campaign impacts on the links of our network and see if the end customers are making more use of our services.

It allows configuring any network element, only with IP address, MIB an OID, and we can monitor from electrical signals, CPU indicators, RAM / ROM memory, UpLink traffic parameters, DownLink, pack discards, traffic overflow and loss. as well as the dating of data, with this indicators, our network is monitored 365 days a year. Generally in ISPs it is used as a statistical traffic tool which allows to make growth projections in the links of the network of providers, as well as a guide to evaluate post impact work in the network of the ISP company.

ls disadvantages of PRTG are few, however we must be aware that it is not a monitoring software in real time, it interrogates the network element every 5 minutes, and there is an additional time so we should not use it as a ractive failure tool.

Notifications and mail alerts for minute attributes in all devices rescue us from major hardware or network issues and reduce downtime to a large extent.

User-friendly dashboard, Easy to configure. High quality sensor reporting, Can monitor almost all server platforms, Networking devices, an awesome product.

Nothing much to say, almost perfect. The only suggestion is to make it budget-friendly for medium-level customers.

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Support, they don't provide much beyond an KB article or emails in the middle of the night.

I do love this software and my job would be 10x more difficult without it. The 24/7 monitoring, the vast array of sensors available, the maps that can be made available without need for a login, and along with the historical data that is available make this a must use piece of software. It's worth the time even if all you can use is the free 100 sensor version.

I can monitor just about everything I need to monitor. Most are via the built in sensors but the options for custom sensors takes it to the next level.

The price is hard to get past. Smaller shops would have a hard time validating the cost. The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and move them all at the same time. Instead you have to move them one at a time which can become very tedious.

I have been extremely happy with PRTG for the close to 10 years that I have used it. It has been extremely reliable, which is paramount for a tool you are using to monitor your entire network.

I love how easy it is to get rolled out and customized to work for pretty much anything with an IP Address. Real-time and historical data that is provided in PRTG is invaluable.

While this is not necessarily it's intended purpose, the Syslog/SNMP sensors could use some work to make it easier to use them as a collector/trap for historical logs.