All Runecast Reviews
1-25 of 34 Reviews
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Paolo
Verified reviewer
Cosmetics, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
System Engineer, I design and manage IT services. Author of Nolabnoparty.com tech blog.
I can have the situation of my virtual environment always under control from a centralized console knowing if anything bad is occurring to the infrastructure. It allows me to save time and plan appropriate maintenance windows avoiding services disruption.
PROSAn easy to use solution, very useful to prevent potential issues on your virtual infrastructure. The well designed Dashboard allows you to have the overall status of your infrastructure from a single pane of glass. Being constantly under development, Runecast releases updates as soon as new issues or new KB are released by VMware saving the administrators from potential services disruption. Despite daily checks of the virtual infrastructure, not all issues can be detected on time. If the system has a problem, the users will have a problem. Runecast gives you the information you need to prevent potential and dangerous issues saving lot of time and keeping the environment healthy. Just think about Meltdown and Spectre issue... in large environments to identify hosts affected by this problem takes ages. With Runecast you can have the exact overview of hosts that need to be patched in a matter of seconds.
CONSNo much to say about cons... for SMBs the application price perhaps can influence the purchase decision but the provided benefits are valuable. Anyway preventing issues surely cost less than fixing.
Vendor Response
Thank you, Paolo! We love your blog and your kind reviews!
Replied June 2018
Basim
Aviation & Aerospace, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The best in its league
RuneCast made our life so easy. It look a job of days and turned it into minutes. Not only that, we had to ready each and every best practice document for each release and product (vSphere, vCenter, Horizon), RuneCase made it all in one. It also helped us to verify the compliance of our drivers with the release we use of ESXi as this use to be a manual process too. so easy to deploy... its OVF, assign IP and you are ready to go... so so so simple What I also love about it is that they keep on adding features without asking the customers to pay more or bring up a new license... The best value for money you will ever see in todays products.
CONSWhat I would like to see in RuneCast is that... Customers should be able to define their own baselines and it should compare your installation against it... currently it has built-in (vmware best practices, CIS, etc...), where what I see it should allow us to customize and run the analysis against our settings and then print it in a report format ... this will help us to showcase our compliance to audit team
Reason for choosing Runecast
I researched a lot those days (2 years back) and came to a conclusion that RuneCast is unmatchable in its field. I haven't researched recently asI'm really happy with the product and not planning to switchover to any new product.
Vendor Response
Thank you for your review and ideas!
Replied June 2020
Antonin
Computer Networking, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Tried last year
Easy integration and installation, everything OK.
CONSWell hard to say, its almost 2 years, but maybe price?
Reasons for switching to Runecast
Veeam Cloud service provider program
Vendor Response
Thanks for your review of an older version of Runecast Analyzer. Try our latest release, as we've introduced way more capabilities in the last two years!
Replied July 2020
Georgi
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Runesact usage in pharma company
It is easy to implement and use by all IT teams. what is impressive is how deep and detailed the information RuneCast provides. It helps us to quckly identify and mitigate issues.
CONSAs we're working in a heavily regulated industry, compliance is critical to us Keeping our systems compliant with the regulatory standards is crucial for our IT department. It also helps us to quickly identify and fix any configuration or security parameters of our virtual infrastructures before they become a major problem. Integration of the product into our business was very easy.
Vendor Response
Thank you for your review of Runecast, Georgi!
Replied October 2023
Chad
Verified reviewer
Construction, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Runecast simplifies IT Security/Vulnerability Management
Runecast took me less than 15 minutes to deploy on my own and needs little to no maintenance. It just works every single time. I never have any problems with it and support is always friendly and prompt when I do need help with a license issue or something. I cannot rate this product highly enough.
PROSThe thing I like most about this software is its ease of use. I simply pull up the dashboard and I can visually see based on colors how severe a vulnerability is. I can then very easily drill into any of the vulnerabilities Runecast detected and get valuable information on how to mitigate the vulnerability in question.
CONSThe only thing I would improve about this software is creating more "push button" compliance assessments (NIST, CMMC, etc.).
Vendor Response
Chad, thank you for your feedback, we really appreciate it!
Replied September 2022
Andrew
Verified reviewer
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
One stop shop, single pain or glass Best Practice and Security Advice, all in one nice panel!
Spent less time, consulting VMware documentation.... Log Analysis against VMware KBs, provides many fixes for issues.
PROSIt takes the pain away from VMware Administration.... it does what it says on the tin, plug and play, sit back, and then spend some time Security Hardening your VMware vSphere estate, and not forgetting following Best Practice! The real time log analysis against VMware KBs is amazing...!!!
CONSWhat is there not to like about Runecast Analyzer! Be prepared for a long list of todos, after it's analysed your VMware vSphere estate! It's not a software issues, because you should have been following Best Practice and Security Advice...anyway.
Vendor Response
Thank you Andrew, for a great review!
Replied June 2018
Yogendra
Airlines/Aviation, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Review
It is great!!
PROSWhile patching or upgrade to new version you can easily see the compatibility of firmware /drivers both hardware and software. Helps to prevent PSOD by giving the prior suggestions.
CONSA complete upgrade matrix for vSphere . by checking all the product company is using.
Vendor Response
Thanks for your review!!!
Replied July 2020
Rob
Verified reviewer
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
An extremely useful pro-active problem solver, with new features being added regularly.
Avoiding downtime on production hypervisors, and ensuring everything is running smoothly.
PROSIt does something unique by cross-referencing KB articles with your VMware estate, bringing a lot of hidden unknowns to the surface so they can be sorted before you have an issue.
CONSJust waiting on the PCI checks feature, but I understand this needs a lot of interaction with VMware themselves before they can release.
Vendor Response
Great feedback - thank you, Rob! We keep working hard to add new valuable functionalities and a PCI compliance profile is coming up very soon! Even now Runecast Analyzer already satisfies a large number of PCI-DSS 3.2.1 controls. Check out this article: https://www.runecast.biz/blog/automating-pci-dss-v321-in-vmware-virtual-data-centers-part-1---vulnerability-management.jsp
Replied June 2018
Anonymous
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Overall experience was really nice. Deployment and configuration was just few clicks.
The most important thing is ease of use and configuration. Recent release of vCenter plug-in made the life more easier. Routine updates and offline repository usage is one of the other important thing and it helps to maintain a more secure environment without exposing the internal network to the internet and while analyzing the security risks and best practices.
CONSTo be honest, I have nothing in mind to say bad about this and overall experience was really nice so far.
Vendor Response
Thanks for a great review! We do release regular updates to make sure you are always on top of the latest recorded issues and best practices. We are happy we could make your life easier.
Replied June 2018
Anonymous
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Impressive and valuable tool
It helps to mature and secure the vsphere environment
PROSI'm impressed by the easy installation in my environment with dozens of remote clusters. It runs very smooth and the first results come in before I can even finish my coffee. It finds all kind configuration issues and gives advise how to fix or improve. Currently testing with the trail version, but hope to switch to the full version soon.
CONSThe version I use is not creating a trend line for the security score or index and that is useful for my reports. I got from support that it is on the roadmap for a future release.
Vendor Response
And we are impressed by your review - thank you! We are working hard on releasing the historical data report functionality very soon!
Replied June 2018
Rob
Financial Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Runecast at 'de Volksbank'
“Our main goal is to serve our customers with a high-end, feature rich and robust electronic banking environment. With Runecast we can now proactively prevent outages on the systems that provide that environment.” On average, we prevent at least one host crash (or not responding) a month. That means 20 to 30 VM’s are kept running each month instead of annoying a customer with a problem at a cash machine or doing their online of mobile banking. That alone makes it worthwhile for us! We utilize Runecast to prioritise remediation of newly detected issues in each sprint according to their level of severity. We also use it to generate concise monthly reports on the state of our virtual environment.
PROSRunecast Analyzer saves De Volksbank’s IT team 75% of time previously spent on troubleshooting and identifying root causes of issues. The tedious manual approach of crawling through VMware Knowledge Base articles has been replaced with proactive automated problem prevention.
CONSThe upgrade process in the past between major versions. The move from one appliance to another keeping all settings and data.
Reason for choosing Runecast
Skyline was not available at the time of purchase.
Reasons for switching to Runecast
We still use vROPs but not for Security Hardening monitoring and reporting anymore.
Vendor Response
Thank you for the review! We're glad to hear how well it's working out.
Replied June 2020
Oleg
Railroad Manufacture, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Really nice software which works fast, easy to maintain, good support
Nice software which allows to monitor vulnerabilities and bugs and fix them. It also has features of monitoring and analyzing logs which shows only information you need to know(errors, fails) and groups them.
CONSI would like to see more information about logs and their relation and impact on system together with KA and BP and maybe history of fixing bugs graph would looks good
Vendor Response
Thanks for the great feedback, Oleg! We are working hard on the historical graph and it is to be released very soon!
Replied June 2018
Henderson
Broadcast Media, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
Gave me a quick visual of my entire VMware environment and all the possible issues that existed
This product has save time in remediation as well has helped me better understand some of my initial configuration flaws.
PROSThe fact that I can see all the issues and potential issues that exist is fantastic, but to be given a direct path for remediation has same me hours of time.
CONSTo be honest, I haven't found anything that I didn't like about it. It has don't everything I needed.
Vendor Response
Thanks for the great review, Henderson! We are happy Runecast saves you time and helps you understand configuration flaws. We appreciate you putting your trust in us for years now!
Replied June 2018
Brad
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2020
My experience..
Its easy to use, handy to solve issues..
CONSProduct keeps either losing creds or some other issue, as it periodically loses connection to various vcenters..Sometimes the interface can be overwhelming..
Vendor Response
Thanks for the review, we will keep your feedback in mind with upcoming releases!
Replied June 2020
Stephen
Higher Education, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Simple quick compliance check
Makes the life of an administrator
PROSIt is very easy to see where you are lacking and need to be patched. As well as categorize the different issues into their importance.
CONSIt would be nice to allow automated patching of systems based on your preferences. This would make this product
Vendor Response
Thank you for the review, Stephen and thank you for your long lasting trust in Runecast. We will continue to works towards making your life as an administrator easier!
Replied June 2018
Maurizio
Banking, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great tool
Ease of use and frequent updates. And very aeasy to set up, too.
CONSNot so easy to override an alert. Nothing else.
Vendor Response
Thanks for your feedback! We will pass it along to our development team.
Replied July 2020
Austen
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2018
Evaluated this product within test and production environments
It is everything the VMware Health Analyzer tried to be and much more. The comprehensive coverage of applicable KB articles, DISA STIG and best practises summarised across infrastructure qualities makes reporting current states effortless. Also, from a security perspective, the offline capability is priceless.
CONSI wish the product had been around years ago. Not much else I can really say about what I don't like about it.
Vendor Response
Thanks for the awesome review, Austen!
Replied August 2018
Michael
Writing and Editing, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Great tool to discover hidden issues within virtual infrastructure. Timesaver
I was able to detect issues that I wasn't aware of.
PROSsimple deployment simple configuration simple update process offline update possible good visualization of issues
CONSno defined way to contact support. I did it via Twitter and then I got excellent support. They're should be a contact form on the website or within Runecast to open a ticket.
Vendor Response
Thanks for the great feedback, Michael! There was a temporary maintenance on the website, but the chat support option is now back on the lower right corner of the page.
Replied June 2018
Gordon
Verified reviewer
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
A vital tool for maintaining uptime for your virtual environment
- The ease of installation and upgrade. Deployed in 30 minutes and upgraded in 10 - The easy to use interface and to see how many hosts are affected by a particular bug/issue - The ability to group issues into categories
CONS- Reporting could be improved. It would be nice to be able to produce a graphical report that illustrates all the issues diecovered and how many hosts are affected.
Vendor Response
Thank you, Gordon, for the awesome review and suggestions! We are working on extending the reporting options.
Replied June 2018
Thierry
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Very usefull as it's able to rapidly point what's missing or wrongly set on esx side
Easy view of what could possibly impact esx behaviour....
PROSEasy to set up, it's just a single vm deployed in 15min, after a short scan : able to pinpoint what's not correct or missing.. Simple criss-cross between config & best practices & kb's
CONSNothing so far. Don't really see any cons yet. Or maybe : its not free but it's normal... You don't really get use full tools for free....
Vendor Response
Thanks for the great review, Thierry! We like keeping things simple and providing you with the actionable insights you need.
Replied June 2018
Alexis
Verified reviewer
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Easy Ride
It has identified issues and bugs that i had no idea about
PROSIts like have a Vmware Technician 24/7 auditing you Vmware Environment, its absolutely great !!!!
CONSNo Alerting, if wanted alerts from logs. Hope they add these feature to a future release
Vendor Response
Thank you, Alexis, for the awesome feedback! Regarding Alerting - apart from the email report that's currently part of the product, we are working on more sophisticated alerting.
Replied June 2018
Kazuhiro
Higher Education, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Excellent software which complements the lack of VMware's management software.
Reduced the risk of system down and saved lots of time for trouble shootings.
PROSRunecast Analyzer always saves my time to resarch KB and potential problems. And also, it saves me from PSOD before it happens.
CONSI'm OK but language localization could boost the sales in non-English speaking countries like Japan.
Vendor Response
Thank you, Igarashi-san, for the great feedback! We value our Japanese users and we consider localizing the main dashboard as a start.
Replied June 2018
Anonymous
10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2018
Best 3rd party software for your vSphere environnements .
Runecast saves hours to any Virtualization Engineer
PROSIt does what it supposes to do : single interface to discover by referencing VMware KB articles and best practices and then help you to correct issues in your virtual infrastructures : vSphere and now NSX !!!
CONSNo much to say about cons. I'd like to have a trend of historical report.
Vendor Response
Thanks for the great feedback. Historical trends are coming very very soon :)
Replied August 2018
Troy
Entertainment, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Excellent all around
It's made all our administrators into VMware "experts"!
PROSProvides a deep dive into every aspect of my VMware setup, giving me excellent insights into security, logs, recommendations, hardening, knowledge base articles, and the like.
CONSNot a lot of cons. I'd love to see "do it for me" features to fix common/easy/low-risk-of-change things.
Vendor Response
Thank you, Troy! We love helping you be true VMware experts!
Replied June 2018
manuel
Information Technology and Services, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
Awesome product to complète an audit
It simplify any audit on VMware platform. In my Day to Day business it help to prove my customer, there is some issue on the VMware implémentation.
CONSMore product to intégrate like Hyper-V. I know This can be troublesome because of the all components.