ServiceNow vs Nlyte DCIM

RATING:

4.5

(246)

ServiceNow has 246 reviews and a rating of 4.47 / 5 stars vs Nlyte DCIM which has 23 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (246)
4.3 (23)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 10, 2024
September 19, 2021
Pros/Cons
  • Pros

  • I really liked its integration with other systems and applications. Dashboards and reports really gives good insights.
  • Good application as SaaS and PaaS. Allows customizations to out of box script components and enhancements.
  • Cons

  • Integration with risk management could have been made simpler to show the mapping of technical risks to business risks.
  • Capacity Management is still a missing factor in ServiceNow though demand management can be somehow captured through projects.
Read all user reviews
  • Pros

  • I like how I am able to modify a lot of areas to fit my needs.
  • With transforming DC management through Nlyte we reached a simple, easy and accurate data management.
  • Cons

  • Conversion was very painful. Some data was not populated correctly, other data was dropped.
  • The user interface must be written from the point of view of a naive first time user.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos