Phocas Software vs Qlik Sense

RATING:

4.8

(118)

Phocas Software has 118 reviews and a rating of 4.78 / 5 stars vs Qlik Sense which has 255 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (118)
4.5 (255)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 19, 2024
May 5, 2024
Pros/Cons
  • Pros

  • I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like.
  • The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.
  • Cons

  • Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.
  • I also occasionally print a report that displays in a weird format with regards to column headings and column widths.
Read all user reviews
  • Pros

  • In itself the efficiency gains of this has offset the adoption costs by a considerable amount.
  • Strong Technology, Great Support. Very easy self service capabilities enabling 3rd Gen BI.
  • Cons

  • The software's support model is horrific. Qlik uses value added resellers (aka VAR) for the most part.
  • Qlik has no idea what VARs are doing and VARs have no idea what Qlik is trying to tell them. Getting a license key correctly can take a few tries.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos