Cirrus Insight

RATING:

4.1

(109)

About Cirrus Insight

Cirrus Insight is a customer relationship management application. It helps users track and sync emails, create and edit Salesforce records, log calls and create email campaigns. Cirrus Insight’s key features include sales productivity, enterprise scheduling, flight plans, attachment training and tracking, email templates and analytics, scheduling meetings, follow up reminders, drip campaigns and more. Marketers can use the document analytics feature to gain prospect insights and there are predefined email templates to help conduct follow ups. It integrates with Salesforce and also supports synchronization capabilities between Gmail, Outlook, Chrome, Firefox, Office 365, iPhone, iPad and android platforms. Cirrus Insight is available on a monthly subscription ...

Cirrus Insight Pricing

Starting at $10/user/mo paid annually. Volume discounts are available.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Salesforce email tracking.
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Cirrus Insight Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Cirrus Insight

1 - 5 of 108 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

I love Cirrus Insight so much, that I gladly put up with its issues

User Profile

Heather

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Easy for even the "computer-challenged" to use

It allows for us to easily log emails into SF plus create follow up tasks. The best feature is the "send later" so you can type emails as you're working but send them at a future time!

PROS

It is easy to use and they are updating and adding features often to stay competitive with Salesforce Inbox. We decided not to switch to SF Inbox because we have had such a positive experience with Cirrus plus Cirrus costs less!

CONS

We have had little to no issues with Cirrus and when we do have an issue, the resolution is always simple: go to the download page & redownload the application which has always fixed every issue we have had. Nothing else negative comes to mind!

User Profile

Manuel Antonio

Verified reviewer

Outsourcing/Offshoring, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

The easiest way to connect your Salesforce and Gmail together

You nearly double your efficiency in client reach out simply by not having to go back and forth between your email and your Salesforce. The added value this sky rocketing extension brings to your team is simply baffling

PROS

Cirrus Insight allows you to seamlessly connect your Gmail and your Salesforce together, allowing you to integrate all of the crm information of your client while you're working at the comfort of your email inbox. It's as if both programs merged into one!

CONS

If I'm really, really picky about it, I'd love to have integrations like these with other CRM software besides Salesforce, but in general, Tha add on will save your time

User Profile

James

Verified reviewer

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2021

Beware of the new Cirrus Insight - severely lacking features

We were happy customers with the old version of cirrus insight but the significant downgrade in features, stability and functionality of the new version leaves a lot to be desired. Simple things we liked in the old version are gone such as a little green button in the inbox next to an email address when they were synced in salesforce through to the ability to remind us if someone has not opened an email after a set period of time after sending. All these functionality plus a lot more are now gone.

PROS

The old cirrus insight was great, we could track emails, set reminders and had salesforce CRM integration. But now that it's unsupported, it's slow and unusable in normal business application

CONS

They stopped supporting the old Cirrus Insight and released a new version which took away many of the features that made Cirrus good. There is no email and workflow tracking ability and the UI is buggy (frequently blocks us out saying our valid subscription has expired).

User Profile

Brad

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Best Sales Side Automation for Sales Reps connected to Salesforce CRM

Seamless integration to Gmail, Salesforce and Meeting Requests for Calendar invites. Better sales cadence outreach functionality, easy management of sales campaigns, visibility to the sales process through Cirrus Insight Flight Plans. Saves rep time and double entry of key information around the sales process with Salesforce CRM. Allows our sales team to spend time on key leads that are ready to engage.

PROS

The ability to update Salesforce leads, opportunities and events from gmail. Also the built in calendar function and meeting scheduling is seamless across Gmail and Salesforce. Eliminates double entry in the crm , calendar meetings and your daily email communications. Saves time and provides real-time opens and reads on the mobile interface. The new Flight Plans option allows for sales automation and cadence set up for sequence follow ups and lead and prospect nurture. Very strong for any salesrep to set up their own cadences as well as group cadences defined by Sales Leadership. Deep functionality for affordable user pricing. If your moving into sales automation it is a must have for reps to save time and manage productivity. The ability to add leads and prospects to Flight Plan (Cadence) or remove is extremely easy for anyone to take advantage of.