Conexiom

RATING:

4.7

(44)

About Conexiom

The Conexiom platform employs AI, advanced algorithms, and automated validation to deliver industry-leading automation rates for processing Sales Orders, Invoices and Vendor Order Acknowledgments. Conexiom’s technology gives back the excessive time lost on manual data entry and alleviates the high cost of correcting errors. The platform handles emailed documents with ease, extracts clear text for 100% accuracy, and delivers data seamlessly to leading ERP and CRM systems. Manufacturers and distributors worldwide typically achieve 80% or greater touchless automation rates to increase profitability, speed, and accuracy, while elevating customer service for sales orders and greater control over cash for invoices.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Reports & Dashboards - Monitor activity for full visibility of document processing speed and volume with Reports & Dashboards.

Conexiom Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Conexiom

1 - 5 of 44 Reviews

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Great product, saves us time and money!

Great experience and great people. They save us a lot of money, and they are very helpful in helping to identify ways to improve automation. The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save.

PROS

I like the ease of use, compatibility with email and various ways the system is able to interact with our system. The reporting is also very nice and allows me to track our progress with order automation.

CONS

The process of setting up, testing, and making a customer go live can be difficult. There seems to be a little bit of disconnect between the programmers, and the account manager. I hope they figure out how to bridge this gap soon.

Reason for choosing Conexiom

Conexiom provided a better value.

Alex

Electrical/Electronic Manufacturing, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Conexiom for Esker Replacement

Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience.

PROS

The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle. In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent.

CONS

Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great.

Reason for choosing Conexiom

Conexiom had better SAP integration and functionality compared to others we looked at

Reasons for switching to Conexiom

Our version of Esker was obsolete and the internal server we were running it on was struggling. The support and up-keep costs were increasing as the platform became unreliable

Sherri

Plastics, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Order Entry

It is working better each day for me when sending to Conexiom to enter orders for me as I am in meetings and would not otherwise have time in the day to enter the orders I am getting.

PROS

On a really busy day I send orders to Conexiom and I know it is done no worries.

CONS

mapping with older orders and sometimes I needed more mapping of a PO, and it was timely

John

Business Supplies and Equipment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

Excellent Value for the Money

Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry.

PROS

The using the service, we were able to reduce the number of sales orders that had to be manually entered by half. The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.

CONS

The customer portal could stand a few more features. It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.

Reason for choosing Conexiom

Value and time to see a return on investment. We saw a full ROI in under a year.

Mateo

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best program for automated order-entry.

PROS

It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.

CONS

I can't think of anything I like least about Conexiom.

Reasons for switching to Conexiom

It took to long to upload our Excel files into our ERP. Conexiom is practically hands off.