About Introhive

Introhive is an artificial intelligence (AI)-enabled platform that helps businesses across legal, financial, telecommunications and other industries streamline revenue management, productivity tracking and data quality management operations. It enables employees to handle customer experience, relationship mapping and guided selling processes via a unified platform.

Features of Introhive include collaboration, an activity dashboard, campaign management, customer segmentation, data visualization, engagement tracking and more. It allows marketing teams to reduce customer churn ratios, gain insights into customers’ activities and track sales.

Pricing is available on request and support is extended via phone, email and other online measures.


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7 Reviews of Introhive

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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May 2021

Ryan from Brooks Kushman P.C.

Company Size: 51-200 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Instantly bolster your relationships

They have a group that cares. They will do whatever is in their power to ensure you have a successful launch. They took the time to understand how we intend to use the platform and train our team on best practices.

Pros

Integration and adoption within our firm was quick and seamless. We had very little issues at the onset. Introhive was quick to resolve any issues and provide us with the tools to ensure our team had immediate use of the platform.

Cons

Would like to pull reports directly from Introhive rather than having to go to Salesforce.

Reasons for Choosing Introhive

Functionality. They have a platform that is simple to use and provides our team with the resources we need to make impactful/educated decisions.

May 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2021

Introhive is a life saver for B2B

Introhive has been a great partner and solution for our firm. Their customer success team is wonderful and the product is always listening and adding to their list of features.

Pros

Contact intelligence, ease of use, ability to sync with CRM and mailing list mangagement.

Cons

I would like to the reporting in Introhive to be more robust and integrations with other CRMs. In addition, I would like the Admin rights to be expanded so we can manage contacts more easily.

Reasons for Choosing Introhive

Introhive implementation was easier and allowed our professionals to not have to manually input and maintain data.

February 2019

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Julie from Bricker & Eckler LLP

Verified Reviewer

Company Size: 201-500 employees

Industry: Law Practice

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Cool, but didn't beat the competition

Introhive wasn't bad, it just didn't meet our specific goals. Because their are a number of similar services available, you can shop around and find one that works going to mesh the best with your CRM and how you use it. Introhive just didn't do it for us, and I'm very happy with the ERM we landed on.

Pros

Introhive's email scraping capability was impressive. We were also impressed with the pre- and post-meeting summaries that could be automated for our attorneys.

Cons

When it came down to it, Introhive was great, but didn't have as many features as other comparable services. For example, the ERM we ended up with had the ability to build lists based on relationship gauges in email. Introhive has bells and whistles, but we didn't feel that they were as practical as some of the other features of other services.

December 2020

Carrie from Barry.Nilsson. Lawyers

Company Size: 201-500 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2020

Introhive and Cleanse - great combination for quality CRM data

Turning on Cleanse was like a flip of a switch. Not only does it make our lives exponentially easier, but it allows us to focus on strategic initiatives that move the business forward. It’s an essential part of our tech stack and fills a void. We can now rely on our CRM as a central source of truth. Accurate and whole data has been the single biggest selling point that I’ve been able to provide to my firm, because acceptance relies on perception - and without data quality and trust, that investment would fall short.

Pros

Before Introhive, we were unable to manage data decay... it simply wasn’t something we could take on due to the static nature of the data and the manual, reactive and time-consuming process of keeping information up to date. We were treading water, spending so much time on manual data management with no real way of knowing whether the information was right or wrong or if our marketing activities were having a meaningful impact. Cleanse is a personal data steward for Barry Nilsson. It takes guesswork out of data cleaning and it gives me peace of mind that I can let it run in background, move onto more important tasks, and be confident in the data that lives in the CRM.

Cons

Configuration has been an ongoing process due to the complexity of our client relationships, particularly for international companies with local (Australian) contacts. The 12 month retro sweep was not particularly useful and confused staff during the rollout process.

Reasons for Choosing Introhive

Introhive offered more features including relationship mapping and the 12 month retro sweep.

May 2021

Joseph from Fishman Stewart PLLC

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

IntroHive is Amazing

It was one of the easiest implementations ever and the product works like a charm!

Pros

Our CRM is automatically updated with new contacts which saves our attorneys tremendous time!

Cons

The ability to have updates made in our CRM pushed back to IntroHive. Although, this functionality is in development.

Reasons for Choosing Introhive

I had not found a similar product.

May 2021

Allie from BT

Company Size: 201-500 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Really nice for keeping CRM clean and discovering connections

Pros

It's wonderful to see companies/contacts that your employees know that you may be unaware of. It helps us keep our CRM data fresh and up to date.

Cons

We had a few features, particularly signature scrapping not be turned on upon post-implementation of Introhive. This was frustrating as it is not a cheap product.

June 2021

Emile from Upper Sigma

Company Size: 11-50 employees

Industry: Information Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Best product for relationships management

Pros

The ability to see the relationships and action based on that information is critical for us.

Cons

Nothing, the product does exactly as was promised