Excellent. It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

The conditional form fields and calculations make this an extremely powerful tool for anyone looking to capture information. It's affordable, works well, integrates with a lot of platforms easily, and does exactly what it's intended to do.

There isn't much. It isn't the sexiest platform out there, but with a little CSS you can get the forms styled exactly how you want them. It would be nice to have better WYSIWYG options. Really minor detail, but I get quite annoyed when the forms auto sort in the order of most recently updated. They start by displaying alphabetically, I'll click on my desired form, but right as I click it changes ...

Right now, I am using a basic order form with Jotform which serves my purpose for now, but I will look for a more robust and customizable option in future with better payment integration.

It is easy to use, design and customize forms for any purpose. Can be integrated with almost any third-party app for easy automation, workflows and follow-up.It is great if you are a beginner setting up forms and using the templates is easy and straightforward. I love that you can send invoices straight to respondents after they have submitted orders.

Designs or themes are basic. Although you can customize it, it is still basic. I would like integration with more payment gateways, especially international solutions that are not Paypal and Stripe.

This has allowed our show office to be able to verify information and have over 80% of our entries determined prior to the day of the show. This also helps ensure our show will be able to plan and budget costs for prizes on the day of the show. We can also inform our exhibitors or potential exhibitors the count of riders in each class for points planning or practice.

Ease of creating a form and copy a form that is similar.

The reports are not 100% easy for the exhibitors not a jotform users to see the form.

JotForm keeps innovating, but they will not fix bugs in their products. For this reason, we have far too much invested in JotForm to move elsewhere, but because the support is sooo bad, I am constantly looking and trying to find a justifiable way to accomplish what we need in a different way.

Integrations, PDFs, Mailboxes, and centralized forms management is why we need a form service.

While it once was great years go, now, the support is horrible, the interface is horrible. Attention to detail is sacrificed for innovation. The screen jumps when dragging and dropping things. Requests from support to have these issues addressed have gone ignored for months and months. The CSS editing interface is horrible, the Advanced Form designer corrupts the forms.