Signing up the member without using paper form. That avoid the data re-entry.

I have been supporting the ProntoForms Application from 4 years. All features are very easy to use and manage. All features are very effective. Users iPad might have different forms. Even a forms that has 7 pages, no issue at all. I worked on API to push data for the forms into iPad. Users submit the records and will back to the server to automatic feed into database. Customize whole cycle was great and success. Creating Users, Creating roles, security access, creating form space and forms are very easy. All features to create form are there. Customize forms can be create easily.

As a software engineer, I don't see any cons on this application. But I see that a user can use either iPad or iPhone. One user cannot use both. If user want to use both there will be two license and two user. If a user can use at least two devices from same license and same user name that will great.

Its good so far. Worth trying and using for seamless activities of ground team and also build inspection and desktop evaluation workflows and data capturing forms efficiently. It is highly flexible app and comes with enormous customizing features which certainly adds value and brings importance to work. The integration with other apps and platforms is done comfortably without much hiccups.

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

Support is awful, and the product is clunky and requires work-arounds. There are MUCH better solutions on the market. The problem for us was that you have to spend a lot of time figuring work-arounds by the time you have put so much time into making it do what you want you are too far down the rabbit hole to back out once you find out that it is not such a great "solution" that requires babysitting and overhead. Do not sign a contract until they prove it does what you need seamlessly otherwise you will be disappointed. They will tell you what you want to get you to sign and then fall short. Make them build you a demo first, otherwise your in the woods.

The promises the sales team made. It was going to require little management overhead.

The promises that they could not deliver.

ProntoForms is a mobile-friendly platform that allows for quick and easy creation and customization of forms. With just a few taps, data can be collected and submitted, making it convenient and efficient. It serves multiple purposes including inspections, audits, surveys, and more, catering to a wide range of needs. Additionally, ProntoForms offers seamless integration with other software systems such as CRM and ERP, enabling smoother workflows. To ensure the security of collected data, the platform employs industry-standard measures.

ProntoForms pricing can be costly, particularly for larger businesses. However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.

Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

The tool has allowed me to eliminate paper processes and increase my efficiency in the field, which has led to increased productivity and time savings. The ability to customize the forms and integrate with other systems has been invaluable, and the detailed reporting has allowed me to make informed decisions to improve my business processes.

what I liked the most about this platform is its ease of use and the customization capacity it offers. Being a no-code tool, I was able to create and tailor forms specifically for my needs quickly and easily, without having to rely on a team of developers.

This is a very useful and easy to use tool, there are certain aspects that could be improved. In my experience as a user, I sometimes found that the navigation on the platform could be a bit confusing, especially at first. I also would have liked more customization options when it came to the appearance of the forms, as I sometimes felt they were a bit drab.

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

Great for a small company

How user friendly and easy to use the program is

It takes an expert to get anything fixed

We have enjoyed the dashboard interface and the app is user friendly. Their customer service is very helpful. Once the forms are created they are easy to launch. The App allows you to take photos and place them into any form. I would recommend this program.

The custom forms take a while to create, but once they are created they are easy to edit and make changes.

I have used ProntoForms for FM and HSE services.

ProntoForms is a powerful tool that enables me to create rich eForms that are simple to use, have intuitive controls and rich data.

The back end form design does not allow multiple selection of items, so moving elements is slow

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly: ProntoForms is designed for use on mobile devices, which makes it ideal for field service technicians who need to collect data on the go. The mobile app works offline, ensuring that data can be collected even in areas with no internet connectivity.3. Integrations: ProntoForms integrates with a variety of other platforms, including Salesforce, SharePoint, and ServiceMax, which enables users to share data across different systems and automate their workflows.4. Analytics: ProntoForms provides real-time analytics that enable users to track performance metrics and gain insights into their field operations. This allows businesses to make data-driven decisions that can help improve efficiency and customer satisfaction.5. User-friendly: ProntoForms is user-friendly and requires no coding knowledge, making it easy for businesses to get started with the platform quickly. The company also provides excellent customer support, including training and troubleshooting assistance.

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may be a learning curve for some users who are not familiar with mobile form creation or data collection software. Some training may be required to fully utilize the platform's features.3. Limited customization: While ProntoForms is customizable, there may be some limitations on what users can change or modify in the form creation process. Some users may find that they are not able to fully tailor forms to their specific needs.4. Dependency on Internet Connectivity: While the mobile app works offline, it requires an internet connection to sync data to the cloud and for real-time reporting. This can be an issue in areas with poor or no internet connectivity, as data may not be immediately available for analysis.5. Limited Device Support: ProntoForms is available on iOS and Android devices only, which may limit the ability of some businesses to use the platform on other types of devices.

We utilize Proton Forms in our organization to monitor field service teams working in remote areas. This software ensures timely collection of field data to effectively track their progress. Furthermore, it promotes better communication within the organization and helps retrieve historical data as needed.

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

The last round of beta releases; Repeating sections & Conditional Logic, is a major step forward, but you need to get caught up on the web portal so we can adjust the forms on beta changes ourselves (I'm also involved with that beta team and reviewed the first draft last week). Still need major functionality added in file (data source) features and more advanced conditional logic to make this product top end. Customer service in the past was just so, so and Taylor felt like their voice was not being heard and was actually starting to look at alternatives mostly due to of lack of functionality . But lately since being very involved with various beta teams, the contact level has been superior, and response great. The enhancements we've been asking for, for years are starting to become available and Taylor is starting to see light at the end of the tunnel. If this tend continues, Taylor will continue to deploy this product.

The ease of use

Lack of programming functionality from a design stand point. We need a highly sophisticated form to make this work for us, and we are not yet there.

Pronto Forms has provided a platform in which we can give the much needed feedback to the users. It gives us the information necessary to manage our teams and make business decisions. The best part is how quickly we can receive the information. Getting QCs or KPIs in real time as soon as the submit them is priceless.

The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.

The forms builder not allowing us to use bold or underline or other fonts to really make our forms look good. The PDFs are still a little plain and we would like to make them look better. Things like indenting and others would make it easier to make the forms look better.

Pronto is a great product that offers lots of functionality and almost endless customization. I like the ability to create custom forms from scratch or by customizing existing forms that are already pre-loaded into Pronto. You can continually tweak your form in order to get the data that you desire in the format that you desire. The support pages offer lots of advice in order to assist you in getting your forms to perform how you want. I've been able to figure out most things simply by reading the help articles and then trying it out. The few times that I've had to call customer support, I've always spoken with a friendly, helpful, and knowledgeable customer service representative. My only real critique of Pronto is the fact that data results cannot be permanently stored on the Pronto web portal. In Pronto's defense, it does offer lots of options for backing up your data such as Google Drive, Drop Box, etc. However, I really like the filtering options that Pronto offers on their web portal, and I can't filter data that's over 45 days old. It disappears. All in all, it's a really great product, and it has really changed our operation in a positive manner. I've used a few other would-be Pronto competitors, but Pronto is the best product overall, hands down.

It's easy to use from the mobile end. It's easy to create forms, data destinations, new users, etc. on the administrative end.

I don't like that data cannot be stored on the pronto web portal. I would be willing to pay for additional storage space so long as it was reasonably priced.

ProntoForms is an exceptional company that not only provides ongoing learning opportunities through a user portal, but also through regularly scheduled webinars. Additionally, their Customer Success Managers regularly check in with customers to assess any difficulties or provide assistance with new features and functions. The platform is continually evolving, offering new features and enhancements on a regular basis to improve the user experience.

A user-friendly software that enables the creation of forms and workflows is available to eliminate the need for manual data recording. The software seamlessly integrates with Salesforce, serving as a system of record, and eliminates the hassle of tracking down paperwork or deciphering illegible handwriting. Additionally, customer signatures can be captured directly into PDF reports, simplifying the process of providing reports to customers. This all-in-one platform provides full integration, streamlining the process and increasing efficiency.

Although it may seem daunting at first, our organization made the initial setup of ProntoForms overly complex. However, ProntoForms has recently launched ProntoForms University, providing users with the opportunity to learn at their own pace and gradually increase complexity as they become more comfortable with the software. This allows for a smoother transition and a more user-friendly experience.

The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for?

There is nothing that I don't like about this software and company as a whole.

Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. Now with ProntoForms we save time with forms instantly getting to the shop once complete. It has helped with workflow at our office as well as saved money in fuel cost driving paperwork to our office.

Easily submit paperwork from the field and get the information we need to both our office and customers.

Refresh does not always work as it should, paperwork gets "hung up" in the sent and does not get submitted on time without the user having to reconcile.

We were in with ProntoForms from the very beginning with AT&T and we saw right away it was something our workforce could utilize to become more efficient in project reporting. Even the superintendents who are not tech savvy were able to use and transmit the forms easily.

There are glitches sometimes, but that's to be expected. Customer service is awesome and they are right on any issues as they are reported.

Auto-populating an internal form previously hand-written including form totals. Populating a regulatory ministry forms for product testing.

ntuitive configuration and helpful support. A major upside is automatically populating the data entered in the ProntoForms app into the company database.

Working through customizing the output. I would prefer a user controled output design option.

Time saver!! Great for field processes.

We use Pronto Forms for jobs in the field. It allows our employees to capture pertinent information and allows us to forward the form for the next step in the process. This saves time and makes the process more efficient.

Creating forms is a bit complicated to develope.

i ahve used it for three companies now and highly recommend it.

.The ease of use allows us to integrate this system with less tech savy workers.

The control of yearly contracts make it less user friendly and harder to get approvals with our corporate structures,

Great experience for over 5 years now

Highly customizable application, user friendly, easy to develop and deploy

i cannot think of anythig that i do not like about this software. not applicable

Our 640+ end-users are very pleased with the product and we've created many efficiencies that we did not have with paper audits. Completing audits is a very simple process using the app on your device. However, as an administrator, setting up the forms and understanding how to set up destinations has been the most challenging part of this process for myself. Thankfully, your tech support team has been very helpful in troubleshooting. Additionally, it would be nice to have more notification when PF develops new functionality. I rarely see any announcements anymore about new products or functionality.

ease for the end-users

behind the scenes when setting up destinations, etc. can be confusing.

This has completely revolutionized our business. From inventory to field reporting it's allowed us to digitize so many aspects of the business that we can now use data tools to fine tune and capture errors quickly.

Fairly simple to build forms and dump the data. Integration from there takes some technical work.

I can only push data to it automatically once per hour.