About Rotator Survey

RotatorSurvey is a robust desktop application for the Windows environment that allows users to model and conduct professional surveys using any data collection method, whether it be online surveys (CAWI), telephone surveys (CATI), face-to-face interviews using mobile devices (CAPI), kiosk, and even paper surveys (PAPI).

With this survey software, users can gain speed, efficiency, and productivity. Additionally, RotatorSurvey provides high security and full control over data. Both on-premise and off-premise deployments are fully supported.

Rotator Survey maximizes the productivity of whole research teams, through intuitive easy-to-use interfaces. Any user without previous training will be able to create, model, and conduct studies of any extension or compl...


Read More

Supported Operating System(s):

18 Reviews of Rotator Survey

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

January 2019

User Profile Picture

Gabriel from UCAB

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2019

Great value for the money. Making serious suveys even with beginners.

Definitely a tool aligned with today´s needs. Lowers costs and time, from a freelancer to a big department. It might not substitute some classics like Spss, but for sure will help you get clean data very easily, even hiring beginners, because you don´t need more than a basic training to start.

Pros

Extremely easy to use, specially for beginners. You don´t need to be an expert to understand de basic approach. Everyone with average intelligence can get the hang of it. On the other hand, even if you are a pro, you will find an easy way to build you survey, codify open answers, check data quality and get a preview of your results on the go. Great for someone who can´t hire a processing expert or need to cut down processing costs. I personally like very much that, as I build the questions, the quality controls are already being programed automatically. and if I have special needs for quiality check, the interface is very friendly for programing logic rules. When it comes to porcentages analysis, it is extremely easy to build massive or simple tables with the classic Z test, desciptive stats and T tests. I also like very much the cutomer service. There has not be even one time that Rotator´s team did not solve my problems very quickly.

Cons

The lack of a strong statistical package. Rotator is obviously oriented to building surveys and get data easily, analyze basic tables and descriptive stats (which covers most of the every day work for many). But for some of us, who make a living out of solving complex issues with multivariate anaysis, it might still need the use of excel and the classic apps like Spss.

August 2016

Laura from IQuartil LTDA

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Great tool and great customer support

The tool is been improving since I meet it three years ago. Now I can say Rotator Surveys is our tool of work, and we can be sure that it is going to grow up with us as much as we need.

Pros

The features and the funtionality are the best in the market. And I´ve ever met a customer service like Rotators, they are always taking care of any issue we had.

Cons

The offline surveys still have some losses when the surveys are too long

July 2019

Abraham from Imss

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Functionality

4.0

July 2019

Education purposes

Great, but, as a non profit organization or use, its to expensive las

Pros

It is a great tool, for organizing data.

Cons

A little bit complex for non computer users

Reasons for Switching to Rotator Survey

PhD course

November 2020

Craig from Acentric

Company Size: 1 employee

Industry: Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Excellent support and lightning fast development

Excellent. Rotator fills the features gap left by the typical SAAS online survey apps. When you don't need branded urls or mass mailing Rotator is a good option. Other companies can learn from Rotator's excellent support.

Pros

The support is very responsive and helpful. The developers implement new features / suggestions and are eager to improve. Rotator's programming team is extremely fast, most software developers are much slower and less agile. Also, many competitors seem to have no experience with actually conducting research themselves and ignore professional features. For example many do not have the ability to apply sample weights, a must have to deal with selection bias, non-response and coverage bias. Many do not have a mask (obfuscation) feature. So I would say Rotator is more advanced than some of the more well known brands.

Cons

Perhaps more of a wish than a complaint, but it would be useful one day to perhaps add a bulk export for charts etc. to PowerPoint and to add a mass email feature, along with ability to copy paste or import answer choices for ratings matrices. Also wouldn't mind if some of the warnings /checks could be switched off or automated.

Reasons for Choosing Rotator Survey

It is complementary, researchers often use multiple products to meet different needs.

August 2016

Roberto from UCV

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Very complete fast and reliable Survey Software for Windows

This is truly one of the most flexible and user-friendly professional software of any kind that I've ever experienced. The overall system is very comprehensive and the modules offered are very consistent and complete too. So far I have used the PAPI survey module and I am happy with its scope and general performance; the administration of the survey processes is very straight forward and in general terms, the GUI interfaces and look and feel are intuitive. I'm considering to upgrade my Rotator Survey to a more complete version which includes the CAPI option to support tablets, smartphones and mobile devices. In addition to performance and look and feel, the price of the product is very competitive. I did my research on google and searched for 'professional survey software packages' and for the same functionality, I'm saving a pretty money. The price/value ratio of this product is one best in the survey industry. I do recommend this product to universities, researchers and market research firms.

Pros

I liked the way the survey processes are monitored and administered, I also liked the fact that you got help bubbles all over, you don't really need to read a manual to be productive with this software.

Cons

Setup Installation is definitely the bad side, although I did not have too much trouble doing it.

Response from Rotator Software

Replied August 2016

Thank you!