Overpriced with little to no support
Value for Money
This software had potential. It used to be easy to use and had resources when you needed help. However, it is now a money sink and if you need it for anything important, good luck as you will not get any help in a reasonable time.
Extremely expensive and the support is horrendous.
With version 5 (where I started to use it) it was great. However, once 7 came a long the software began getting expensive.
That doesn't seem like a lot except THERE IS NO SUPPORT. There used to be forums where users could help each other. However, the 'support' is now on a group on linkedin. Your post gets screened by them, so you have to wait 2 to 3 days just to have it screened. Once it does post its another 2 or 3 days before someone responds.
Moreover, e-mail is even worse. You email them and may get a response within 3 or 4 days. That is awful.
Avoid this money trap software.