Dromo

RATING:

5.0

(7)
Overview

About Dromo

Dromo is an AI-powered data importer that will streamline customer data importing flows for businesses. In just 10 lines of code (and in 20 minutes), businesses can provide customers with an end-to-end spreadsheet importing flow. It turns CSV, Excel, and other spreadsheets into clean and formatted JSON. Dromo has native integrations with popular web frameworks. It can be used to speed customer time-to-value and decrease onboarding friction.

Dromo Pricing

Growth: $199 per month + $2 per import Scale: $999 per month (up to 1000 imports) Enterprise and 501(c)(3): contact Dromo for custom pricing No annual commitment required

Starting price: 

$50.00 per month

Free trial: 

Not Available

Free version: 

Available

File upload screen, with option to enter data manually
Slide 1 of 5

Dromo Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Dromo

7 Reviews

User Profile

Matt

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Faster Onboarding for our Customers

PROS

It's affordably priced, a quality product, and excellent support. We were able to make our customer onboarding more self-service without a major additional R&D investment to build our own importing solution.

CONS

The product is great. They continue to make improvements that we appreciate. No major drawbacks that we have encountered.

Reason for choosing Dromo

It was more affordable, while providing great functinoality.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Dromo sped up our onboarding process & reduced customer churn

It's been great overall. The team is a pleasure to work with and they've been responsive & supportive to all of our ongoing needs. We're looking forward to recommending them to our customers and clients, and to continuing our relationship with them.

PROS

Dromo made it painless to import any spreadsheets from our customers. We used to send our customers an email template that they would need to copy their data over to. Dromo eliminated that manual workflow, sped up our onboarding process, and ultimately reduced our customer churn. The Dromo team even worked with us to customize the styling of the importer to match the look and feel of our application.

CONS

It was a little hard to find Dromo on the internet. It seems like they don't spend as much on sales & marketing, and their online presence isn't the strongest.

Reason for choosing Dromo

Dromo was more cost effective, better, and the team was more responsive to our custom feature requests.

Reasons for switching to Dromo

Flatfile was more than double the cost and their lack of transparent pricing compelled us to make the switch.

Arthur

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy setup + great customer support

PROS

The documentation for Dromo is super clear - I was able to get it up and running in a day. [SENSITIVE CONTENT HIDDEN] was super helpful whenever we had questions. This saved us over 2 months of internal development time.

CONS

Nothing - we have some new style requests that they are current working on!

User Profile

Annie

Verified reviewer

Computer Software, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Dromo has been a fabulous investment for our team!

Dromo is streamlining the process of building imports into applications, making it fast and easy to import data. Our application's import needs are reasonably complex, and by using Dromo, we have been able to save a lot of development time while also providing a great experience for our users. The development experience is top-of-class.

PROS

Dromo is incredibly easy to set up and the documentation is very clear! Usability without any initial overhead was a huge win. Their team has also been exceptionally responsive to our asks, and I couldn't ask for a better developer experience!

CONS

Nothing -- Dromo works very well for us and I have nothing negative to say about it.

Reason for choosing Dromo

Dromo was the only tool that had all of the features we needed, and it also had the best price point.

Josh

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

If there’s a tool that makes your life better, why reinvent the wheel?

PROS

The best part is knowing that the customer is going to be in good hands while trying to navigate themselves through the tool. It keeps it locked down where there's no way a user can make a mistake.

CONS

I haven’t worked with the front end design style overrides directly, but I think if we could customize styling even more it would help the tool further disappear into our application.

Reason for choosing Dromo

It would have taken us months to code ourselves what it took us an hour to write in Dromo.It reduces the load on the backend, because you don’t have to write the custom logic yourself, Dromo takes care of it. All you have to do is take care of the JSON blob that you’re sent. It cleans up everything.

Ryan

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best easy to use option for data import

One of the best and easiest implementations we've had

PROS

Dromo was easy to implement, easy to onboard, and incredibly easy to integrate with our product. Their customer success and support is top notch.

CONS

Hard to say, but only thing that comes top of mind was there were a few features that needed to be built out for us to fully use it, but after some quick feedback, the turn around and the release was almost immediate.

Scott

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Excellent tool for data importing

Integration is simple.The app works simply and intuitively.Far simpler to use this fully fleshed-out product than to try to build the same thing from scratch ourselves.The team is trustworthy and takes data privacy and security seriously.This one is a no-brainer: simple, functional, powerful and affordable.

PROS

Dromo is an excellent tool for data importing. It's got powerful features and a simple, intuitive design. It works just as you'd expect it to, and solves a real problem simply.

CONS

Nothing! Dromo is a very focused solution to a real and challenging IT problem. It does what it sets out to do, no more no less.

7 Reviews