All Fivetran Reviews

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User Profile

Eddy

Verified reviewer

Business Supplies and Equipment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

Helpful and Easy tool to use!

PROS

Fantastic software easy to use and best of all not expensive. Helps you simplify what usually becomes complicated. Now I manage ETLs without having to write or keep the code.

CONS

For the meantime, Five Trans only offers one direction data sync. It would be phenomenal if it would offer a two way directional sync. However for the price, it is a great acquisition.

David

Veterinary, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

ELT with Fivetran and built-in support for dbt

Overall, I consider Fivetran to be a leader in the space. I haven't been exposed to competing offerings that come close to the stability and feature richness of Fivetran.

PROS

1. Hands-off, low code ELT data operations platform that meets expectations of ultra-small start-ups as well as large established enterprises. 2. Integrates extremely well with Snowflake and PostgreSQL data warehouse destinations 3. Provides (experimental at the time of writing ) support for Fishtown Analytics dbt through a completely seamless integration requiring absolutely minimal configuration 4. Integrates extremely well with PostgreSQL upstream data sources, specifically those hosted on Salesforce, AWS and GCP clouds, where write-ahead logs are not made available by the cloud providers.

CONS

1. SDK for development of custom connectors and a choice of execution methodology (e.g. package, deploy and execute on customer-supplied IaaS)

Reasons for switching to Fivetran

Stitch limitations related to configuration and behavior of specific connectors 1. Limitations of google sheets connector 2. Loss of synchronization of a Heroku PostreSQL connector 3. General - availability of specific connectors in the connector library

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Holy cow batman, your SaaS data at your finger tips

PROS

I have known these guys since they where an iddy pitty start up...There product is killer. Get all your SaaS data synced to your warehouse with out writing code or API or ETLs....Brilliant!

CONS

Like any start up, they have little quality issue .... but nothing material for the price you pay.

Andrew

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Easy to set up and even easier to manage multiple integrations across multiple systems.

This software has allowed me to manage a vast majority of my major ETL integrations without actually having to write or maintain any code. This has been greatly beneficial for my time as I'm not able to devote more focus on other, more value-added tasks for the company. I'm currently only a team of 1 and the time that Fivetran saves is immeasurable. It just is a high quality product that does exactly what it says it does and does it reliably.

PROS

Very easy set up. Troubleshooting is made simple when there are problems. The downtime has been minimal and appears to be getting better as they improve the product. Fivetran is also great value in terms of the service provided and overall cost. When I've had issues, their tech support has been quick to respond and helpful.

CONS

Occasional delays do occur and there's sometimes no real good explanation for it. Most of the time I just assume that there is something wrong with the service Fivetran is trying to pull from but there isn't much detail on it/ estimates on when a delayed connection might catch up. Other than that, there's no way to make connections to services that aren't pre-built which is understandable but that should get better over time as Fivetran adds new connectors.

User Profile

Kristin

Verified reviewer

Food Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Industry Leader for a reason

We use Fivetran for all integration points where connectors are available. Support has been great and billing reasonable.

PROS

Fivetran has many out-of-the-box connectors to the most frequently used data sources. This has allowed our business to gain quick access to many of the data sources needed. Their customer support has been outstanding for all issues I've had to troubleshoot. They continually work to develop new connectors and integrations with many. Dashboard is user friendly

CONS

Sync times can cause issues with business processes if you need to start at a particular time multiple times a day. Choices are limited for users and sync times consistently change (i.e every hour does not have the ability to start on the hour but at a fivetran determined start time). Package integrations with DBT seem to have multiple issues, although Fivetran does offer office hours with support staff to assist. Would be nice to see a price breakdown for monthly MAR in addition to just the # of records.

Reason for choosing Fivetran

Integration with Snowflake and Mozart

Ola

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Good product for for doing ELT

Overall good except for costs. We moved from Five tran to Hevodata for economic reasons.

PROS

The setup is super easy. You can be up and running in 10 minutes. Easy auto test integrations. Well built administrator. Good customer support.

CONS

Cost. It can be quite costly if you sync a lot of data.

Reason for choosing Fivetran

Fivetran pricing made more sense.

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Build pipelines in matter of clicks !

Easy to use interface to establish data pipelines.

PROS

Various data connectors are available in built to get the source data from various applications . The scheduler helps us to trigger the data pipelines at the desired intervals.

CONS

The connectors are great , but deploying custom python code for unknown Fivetran data sources will help in integrations.

Anonymous

201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

If I can use Fivetran, then even you can.

So far, I have had a good experience with it without coding involved, eliminates my time in thinking programming logics to build ETL/ELT workflows with the use of automation just makes it easier.

PROS

A good tool for ETL/ELT pipelines and automatically pushes and loads the data from the data sources to the destinations that saves my time, meanwhile used it to perform some data transformations using SQL and ingested it to Data Warehouses like DBT and Snowflake, also updates automatically if there are changes in the schema which is a good feature. Manually getting data from various sources can be time consuming so this can be the right solution.

CONS

A optimization tuning when you get data from sources through the connectors would be nice as it can lead to heavy usage of data. Building custom connectors is very challenging and tough to accomplish. Would add to say that pricing gets steep as your data processing workloads increase.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great, but overly expensive product

Their support is fantastic, sales reps are great - all good experiences, but way too expensive compared to alternatives.

PROS

Fivetran is incredibly easy to set up and likely has the best no-code ETL there is

CONS

It's incredibly expensive for what they offer and they are inflexible with contracts and credit purchasing

Reason for choosing Fivetran

Ease of setup

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Plug n Play integration with any app

PROS

Fast setup - setting up connector for any app takes minutes Seamless data sync - Fivetran incremental data sync makes it seemless Convenience - You can pick records or objects from your app that should be synced. Plethora of ready made app connector available Option to import excel data. Great customer support

CONS

Currently, Fivetran offers only one direction data sync. Having both directional sync would be awesome.

Wilson

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Fivetran's service is efficient and extremely satisfactory

Efficiency on creating data streams from all our 3rd party programs, this helps us retrieve our data much quicker and be able to spend less engineering time.

PROS

1. The ease of the interface and how it can be easily used by any user without any technical background. 2. The amazing customer service is one of the major things that I always point to when I think about fivetran's service. Any troubleshooting emails or questions that we may have are always answered at an extremely attentive team, whether it is a question to our AM or a technical issue that might even be picked up by one of the founders. In addition, any need for a new integration that we request is often considered and then eventually built in. 3. The time it saves by having a common integration ready to go is extremely helpful. Instead of having to require an engineer to build the connection, we are able to leverage fivetran for our data streaming needs.

CONS

There isn't anything in general I don't like about Fivetran in all honesty. I think generally the only con I would mention is that there are some features that could be improved such as improving visibility into what is happening after we do an integration such as logs of files uploaded, exact upload to column name references and allowing a little more flexibility on some of the newer integrations.

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Forget about ETLs!

High-frequency ETL's to our data warehouse with an extremely simple setup and great support team. It helped us build our data warehouse with a complex setup in no time.

PROS

Ease of use and high quality of the data source connectors. Every connector supports a very high replication granularity (down to 5min and planned to go down to 1min), plus some connectors have specialized features, such as logical replication with the Postgres connector (which is a killer feature for real-time, low overhead, consistent replication).

CONS

It would be great to have more detailed logging, when there is an issue it is some times hard to diagnose the cause without contacting support. Likewise, it would be great to be able to configure the query batch size (which by default is 10M rows), or to automatically adjust that based on the table size (GiB and row count), because right now if you have a table with ~10M rows but very large size, it can stall the historical sync process or require extremely large statement timeout settings.

Nathan

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Great product with a helpful team.

PROS

Easy to use, works perfectly. Does exactly what we want it to do with minimum overhead and clear documentation

CONS

Nothing really, a few long-term roadmap features that I am looking forward to but nothing holding us back at the moment.

Marta

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great tool to create & maintain your DataLake easily

PROS

The easy to use and how quick you can sync new data

CONS

Nothing, just to write something here, we would say that we missed the integration to the Huawei store.

Sean

Consumer Goods, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Fivetran's integrations have enabled us to access our data very cheaply and very easily.

PROS

Fivetran's software is easy to use, is very cheap and simplifies what would usually be difficult and time-consuming processes.

CONS

There aren't really any downsides to the software. Perhaps they could have more integrations with other common cloud-based software, but I know these are on the way.

Nicolas

Airlines/Aviation, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

NetSuite Connector

I was able to connect FiveTran with NetSuite within NetSuite as I had use the same methodology for other applications.

PROS

The integration with NetSuite was very easy/standard.

CONS

FiveTran did not provide with a guide to setup NetSuite connector

User Profile

Uddipan

Verified reviewer

Computer Software, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Fivetran - user friendly, Configuration driven big data ingestion

It ensures a smooth big data ingestion experience and less time to market. As this is mostly configuration driven, custom coding for ingestion is not required.

PROS

Fivetran is easy to use data ingestion software, you just need to configure source and destination connections and ready to go. It automatically tracks changes, hence makes the ingested data automatically backward compatible

CONS

The price point is a bit on the higher side

Afzal

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

FiveTran has helped us automate our ETL process

PROS

Super easy to use this software and add data sources for what you need access to. The compatibility with Redshift is great.

CONS

There isn't too much that I don't like about FiveTran. Looking forward to new features that they will add.

Anonymous

201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Top tier ETL service

So far we have loved having this service to help us move our data to our warehouse.

PROS

Fivetran is an amazing tool for data warehousing and is really straight forward to setup. We were able to get it implemented in just a few hours of work.

CONS

This is not the cheapest product out there but it is the most featured rich of ETL services out there.

jimmy

Computer & Network Security, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Fivetran is easy to use

I have used the Free trail with limitations

PROS

As a non database person running SQL scripts in fivetran was easy for integration and reports

CONS

The only issue was that the product cost money and is not Free. Price is reasonable though.

Showing 1 - 20 of 20 Reviews