We have used it for many years, and the only issues we have had have been self-inflicted by not having our POMs and Department names/workstations structured correctly.

The ability to pull date from multiple gauges without having to physically be present at the gauge itself.

There is nothing really that I dislike, but making sure that your POM naming conventions are structured and organized is a big key to using this software without confusion. Unless you are the administrator, you may not know how other information is structured and therefore can get lost if the POMs are not properly named.