About Grooper

Grooper was built from the ground up by BIS, a company with 35 years of continuous experience developing and delivering new technology. Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data. The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data. By tackling tough challenges that other systems cannot resolve, Grooper has become the foundation for many industry-first solutions in healthcare, financial services, oil and gas, education, and governmen...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

24 Reviews of Grooper

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

March 2021

Kyle from P&P Oil & Gas Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Codeless Machine Learning Platform

Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Pros

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Cons

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

Reasons for Choosing Grooper

Everything else was good at solving part of the problem, but Grooper had the most holistic application.

Response from Grooper

Replied March 2021

Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!

June 2019

Denise from Kern DHS

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2019

Grooper and Documentation

By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Pros

Ease of use during the scanning process through the export process.

Cons

The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Reasons for Choosing Grooper

I was not here when Grooper was chosen.

Response from Grooper

Replied June 2019

Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!

May 2019

Morgan from Oklahoma State University - Office of Scholarships and Financial Aid

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

May 2019

Grooper

Pros

Grooper is extremely easy to learn, very user friendly.

Cons

Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.

Response from Grooper

Replied May 2019

Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!

January 2019

Gerald from American Airlines Federal Credit Union

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Grooper Platform up for the Challenge

The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!

Pros

My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.

Cons

Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.

Response from Grooper

Replied May 2019

Mr. Davis, thank you very much for the review! We appreciate it.

June 2019

Todd from Change Healthcare

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Grooper is a Top Shelf Product

Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.

Pros

One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.

Cons

The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.

Response from Grooper

Replied June 2019

Thank you Todd for the review! Although future release will not "dumb down" configuration possibilities, we're working on combining certain configuration options based on desired outcome. We hope that this and more targeted training curriculum for Grooper ACE training will help new users. Excited that Change Healthcare is enjoying Grooper!