Grooper
Grooper
About Grooper

Showing 1 - 5 of 24 reviews
Marie
Verified reviewer
Company size: 11-50 employees
Industry: Government Administration
Time used: Less than 2 years
Review Source: CapterraÂ
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2018
Data Entry for our Old Court Documents.
There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.
Pros
It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.
Cons
Using it with Application Extender and doing searches
Response from Grooper
Thank you for the review, Marie! Glad you discovered Grooper and looking forward to supporting any future needs.
Replied May 2019
Kyle
Verified reviewer
Company size: 11-50 employees
Industry: Oil & Energy
Time used: Less than 2 years
Review Source: CapterraÂ
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2021
Codeless Machine Learning Platform
Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.
Pros
The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.
Cons
The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.
Reasons for choosing Grooper
Everything else was good at solving part of the problem, but Grooper had the most holistic application.
Response from Grooper
Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!
Replied March 2021
Morgan
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: CapterraÂ
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
May 2019
Grooper
Pros
Grooper is extremely easy to learn, very user friendly.
Cons
Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.
Response from Grooper
Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!
Replied May 2019
Denise
Company size: 1,001-5,000 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: CapterraÂ
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
June 2019
Grooper and Documentation
By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.
Pros
Ease of use during the scanning process through the export process.
Cons
The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.
Reasons for choosing Grooper
I was not here when Grooper was chosen.
Response from Grooper
Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!
Replied June 2019
Gerald
Company size: 501-1,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: CapterraÂ
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2019
Grooper Platform up for the Challenge
The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!
Pros
My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.
Cons
Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.
Response from Grooper
Mr. Davis, thank you very much for the review! We appreciate it.
Replied May 2019