My overall experience with Ocrolus has been a positive one. All of the people that work for Ocrolus that I have interacted with have been top tier. Their customer support is very responsive and quick to provide solutions.

What I like most about Ocrolus is the analytics that they provide for their bank statement product. Without reliable, accurate analytics, we would be unable to properly service the loans.

What I like least about Ocrolus is that there has sometimes been a lack of communication. I was not notified when Ocrolus would release new analytics and the corresponding analytics guide. I have had to request an updated analytics guide and only then would I notice that they released new analytics.

The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!

I like getting all the data I need in a clean spreadsheet

The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!

In the beginning it was like an amazing dream come true to make our role efficient and effective!!! BUT now I feel like OC is a burnt out toaster not wanting to toast anymore.

alert of fraud altered documents, extraction of balances, lenders, transfers pulled and other grouped useful information merchants, max deposits outside deposits.

The time in extracting the documents from ALL statements. I dont know how long it will take anymore. Chase, Bank of AM, Wells Fargo took no time, NOW it could take 30-1 hour to extract. Credit Unions and other unknown banks could take time i get that but when i pull up the bank statements and finish before OC has even completed one month something has gone wrong.

Ocrolus has been a great resource for our company over the last several years. It has sped up our underwriting process, requires less resources than hiring additional employees and keeps our bank statement review process consistent.

Easy to use Increases efficiency Speeds up time to underwrite Consistency

Could use better reporting Turn time on improvements and error investigations Needs more transparent process to review Suspicious Activity Flags

The experience has been great and I would recommend Ocrolus to any fintech that has a similar use case.

Ocrolus is definitely the industry leader in bank statement verification. The great API and data accuracy are what we rely on the most.

Waiting times can be longer for more complicated bank statements.