All PhantomBuster Reviews

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Inna

51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

good, fast but not for frequent use

User Profile

Rick

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Great data scraping tool

For tens of dollars a month and a pay as you need it subscription model I love this product. When I need it I pay for it, when I don't I still have access to a little bit of free time with their lifetime subscription.

PROS

Phantombuster has become one of my primary data extortion tools. Buying contact lists is an expensive and uncertain route to go. Building your own is more time consuming but you know who is ending up on your list. Once I started using it I also found value in social media scraping and even yellow pages look-ups.

CONS

No real cons except that you do need to be particularly careful when extracting data from Linkedin. Take their warnings and limits seriously. You can push the limits if you wish but I recommend playing within the lines.

Reason for choosing PhantomBuster

I haven't found a single data extraction tool that does all things on all platforms so you may need several different tools to do the research you need. But, what Phantombusters does, it does well.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Unbelievable

Here's just one example: - I started with a list of names in a Google Sheet. - I used the "LinkedIn profile URL extractor" Phantom (i.e. recipe), hit "Launch" and grabbed coffee. - 10 minutes later the entire list of ~100 was appended with LinkedIn profile URLs -- and the accuracy was 100%. - I then used the same sheet (now with URLs added) as the starting point for the "LinkedIn Profile Scraper." Speechless.

PROS

I was skeptical at first, but Phantombuster truly delivers as advertised. Ready-made recipes, categorized by which platform you'd like to extract data from (e.g. LinkedIn, Twitter, website ... even Craigslist!) make getting started a breeze. If you need to source information or enrich data, this should be the first software tool you try out. Also, the pricing is fantastic -- definitely the greatest value-to-cost ratio I've ever seen.

CONS

Honestly, nothing. I'm blown away by how effective it is.

Reason for choosing PhantomBuster

The free trial is generous, doesn't require you to submit Billing Info, and guides you in a way that's both practical and easy-to-understand. I purchased a subscription on day 2 of the trial.

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Nath

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed January 2020

Great idea, but too many lets downs.

Poor, paying $1000+ per month and receiving very, very slow support waiting 20+ days for support tickets to be resolves, random bugs like execution time going to 0 on some days and just in general poor custom service.

PROS

As a whole, the idea is great - built on top of PhantomBuster APIs to make a complex, custom automation involving LinkedIn, Twitter and Email Scraping.

CONS

Documentation is terrible - they’re providing APIs so if you want to launch your Phantoms programmatically you require some level of documentation, but it doesn’t exist. You talk to support and half of them don’t even know what you’re talking about and have to put you through to other developers to actually understand what I’m saying. If you’re selling a technical product, it makes sense to hire technical support staff. I’ve spent $1000 per month, for the past 3 months on PhantomBuster and receive very slow support, I hadn’t received a response in over 20 days from my last request and it’s just not acceptable.

Guillaume

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Powerful yet limited tool for your basic extraction needs

Overall, the experience is rather nice and allows to save time. Unfortunately, only the most common sources are covered, and any serious scraping duty will require an additional tool and/or additional (paid) credits to enrich the data.

PROS

PhantomBuster is your easy-to-use tool for standard extraction duty. Do you need scraping data from your standard Google Maps, LinkedIn/Sales Navigator, Yellow Pages, Instagram, Reddit, Twitter/X, Youtube and so on? Here you go! And besides the standard csv file, you can even export your data into Hubspot or Slack.

CONS

While the standard apps and websites are covered, other less-standard, unique sources will require a more ubiquitous (and most likely less user-friendly) tool. As with almost any preset-based no-code tool out there, PhantomBuster shows its limitations as soon as you get out of the beaten paths. Also, no data enrichment is provided, you haveto rely on external credits.

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Fabian

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed August 2022

Super versatile webscraping tool

PROS

Highly versatile. It is easy to deploy custom scripts. You can keep complete control on the automation workflow and scheduling

CONS

Combining several phantoms is quite complex.

Reason for choosing PhantomBuster

It is more versatile than Icelead and Expendi It is easier to use than Apify

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Marco Genaro

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

5

Reviewed December 2023

Very good tool for automation - but very pricy too

Very good tool for social media automation. Easy to use, complete. The only problem is that it is too expensive.

PROS

I used it to make social media automation (mainly on Twitter and Instagram for follow-unfollow). I loved that it was very easy to use and also that it gave clear recommendations to avoid bans.

CONS

The price. I found it extremely expensive for automation. It is very difficult to make it profitable.

Reason for choosing PhantomBuster

Because PhantomBuster seemed much easier to use.

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Superpowers for no-coders

Great, really. You guys rock

PROS

I liked the fact that there are tons of tutorials teaching how to set up workflows, which REALLY helps non-coders and people with limited automation experience get up and going.

CONS

It sometimes seems kinda sketchy, in a way lol. At first, I thought I was like, hacking Linkedin or something, but that's not the software itself, it's just the fact that most platforms do now allow this kind of engine being used that made me feel odd - all of the product's features actually made me feel safer (interface, colors, communication and so on).

Reasons for switching to PhantomBuster

BEcause linked helper was not available at the time

Jose Maria

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Perfect Balance between Easiness of Use and Functionalities Growth Hacking

PROS

It's so broad, and so well implemented to be able to create workflow that enrich your growth. You can create APIs from any kind of information available online.

CONS

It only lacks having an own database and visualization for all the data you gathered and created. Also, maybe data merging functionalities

Reason for choosing PhantomBuster

Clearer legal, technological and functional framework.

Reasons for switching to PhantomBuster

It wasn't scraping all the results, nor the proper ones

User Profile

Devin

Verified reviewer

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great marketing tool

Love to tool. Has been very useful for our marketing efforts

PROS

We use this daily for various marketing efforts and it works great.

CONS

Have to be careful when using it with social media to stay within the guidelines

User Profile

André

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

The best code-free data gathering tool

We use on a weekly basis for more than 6 months already. It is great for us to get data from social media profiles, which help us on our marketing efforts. Their support was not so quick but they were effective in answering my questions.

PROS

- The fact that gathers public data from popualr social media profiles, something I'd have to do manually to be able to prospect leads; - The integrations with tools like Lemlist; - The free trial was very effective in feeling the value of the tool; - The fact they have an GDPR compliant email discovey built-in tool; - The blog is great starter for someone who wants to learn how to automate parts of prospecting;

CONS

- The fact that the hours of usage don't accumulate from one day to the next if you don't use and the fact that the unused hours don't roll out from one month to the next;

Reason for choosing PhantomBuster

Because it includes other social medias than LinkedIn.

Dana

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Cut out cutting and pasting from your job description

Their customer service is fantastic, and they really listen to what their users wants. They are constantly adding new Phantoms, and even have an active community where you can vote on what Phantom you want to see next or to request that they add one.

PROS

As a Lead Generation Specialist, a lot of time is spent researching where to find the leads. If they were easy to get, they wouldn't be leads because everyone and their mother would be contacting them. I call this process "Nancy-Drewing" and it's the best part of my job when I come across that one website with a goldmine of information. That excitement only lasted so long because I knew my next step was to cut and paste all of that information that I found into a separate spreadsheet, dulling my mind and rubbing the ink off my shift key. Then came Phantombuster, my biggest Nancy Drew success of all time. Phantombuster is a library of practically every type of automation and data extraction tool you could ever need. It spans multiple platforms like LinkedIn, Instagram, Twitter, Slack, Craigslist, Facebook, and the list is ever expanding. What used to be a LinkedIn Sales Navigator search, followed by cutting and pasting a zillion profiles, then looking up all the email addresses associated with the accounts is now one simple action in Phantombuster to get everything I need. In fact, it's so efficient that I don't even pay for it. Their Free Forever plan allows me 10 free minutes of execution time a day which I will sometimes hit, but rarely. As my business expands I plan on upgrading, and I'm tempted to do so now just to give them the $30/month that they rightfully deserve for such a great product.

CONS

As somewhat of a techie, I actually preferred the interface of v1. A couple of months ago they rolled out v2, and while very clean and user-friendly, I miss "watching" the automation take place in the lines of code flashing across the screen. WOW - This probably goes in what I like most but haven't had a chance to use it yet - I was going to say that I wish they used Hunter as their email location partner but when I went to check which product they were using (Dropcontact) I saw they've added Hunter!!!

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Ali

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2022

A Crawl-Based No-Code Tool for PM and Growth Hackers

My favorite feature of Phantombuster is that it is easy to use and is a No-Code platform. In this way, growth hackers, marketing team members and even trainees in our team were able to produce outputs using PhantomBuster. It was very important for me that it was Basic, otherwise people who know how to code would have to do all the work. Also, the experience of the Linkedin crawl feature was very good. I have directly converted the accounts of people who have a link to our company profile into microsoft excel sheet and google sheet. It enabled us to do it easily by shortening the steps of many jobs with the Chrome extension.

PROS

As a no code tool, I can say that API integrations and deployment steps are very basic. With an integration I established between LinkedIn and Google Sheet, we transferred the Linkedin Profiles of the former members of the NGO I was working with directly to Google Sheet. While doing this, the fact that all the steps are explained in the developer document and can be applied 1-1 in the same way made my work very easy.

CONS

I think it should increase the number of tools that can be integrated. My favorite thing about Airtable, a no-code tool, is that it allows for a lot of integration. The PhantomBuster tool can increase integration scenarios by taking the Airtable business as an example.

Reason for choosing PhantomBuster

I discovered PhantomBuster from google while searching for solution for a problem. This shows that they do content marketing well. All SaaSs with high quality and understandable documents will always be ahead of their competitors. That's why PhantomBuster was my choice.

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Outil incontournable de tout profil Growth

Phantombuster me permets d'automatiser des tâches récurrents sur Linkedin / Sales Nav (export de contacts, enrichssements, etc.) dans le cadre de mes campagnes ABM / Social Selling / events.

PROS

J'utilise Phantombuster (parmi d'autres outils du même type) depuis leur création, principalement sur de l'extraction de données Linkedin / Sales Nav. Rien à dire, cela fait amplement le travail. La prise en main est rapide, surtout avec toute la documentation que vous pouvez trouver sur leur blog ou en ligne. N'oubliez pas d'installer leur extension pour faciliter le set up d'un phantom (ex: aller chercher le li_at automatiquement sur Linkedin).

CONS

Le prix est beaucoup trop cher si vous souhaitez en faire un usage intensif. Cela vous oblique à acheter d'autres produits similaires à moindre coût pour combler vos besoins de running time / slots.

Reason for choosing PhantomBuster

PhantomBuster est plus simple d'utilisation que la concurrence, mais leur pricing model est un gros frein dans des cas d'usages plus complexes.

Vincent

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Every person in marketing should use it

The team has worked hard to make this tool as user-friendly as possible, which is nice (being an early adopter, it was way more geeky at the beginning). It is easy to combined predefined APIs in order to automate marketing automation task, for example : extracting people from a LinkedIn group => Add this people to your contacts => Send them a PM => find their mails. I've combined it with other tools like Zappier and Pardot, and now I have a full mass marketing pipeline that fuels our lead generation department when it's needed. All the (boring) things you would do by hand can be automate quite easily, and the APIs stack offered keep growing and growing. Support is also reactive and the APIs keep on working when the scrapped sites updates their UI.

PROS

The API marketplace: all you need for your marketing stuff The support team which is fast to answer

CONS

Creating your own APIs is a bit messy, you have to run tests a lot and it consumes the minutes (used as credits) available for your account.

Charlie

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Mon expérience avec PhantomBuster

PROS

Le meilleur outil de scraping du marché pour tous les réseaux sociaux !PhantomBuster est une aide précieuse pour tous entrepreneurs qui veut gagner en croissance grâce à ses multiples Phantoms à votre disposition.J'ai pu aider de nombreux clients à cibler leurs Leads sur LinkedIn & Instagram grâce aux nombreux workflow.Mention honorable aux Phantoms pour Twitter.

CONS

La disparition de l'Auto Message Sender pour Facebook qui oblige à utiliser un outil concurrent moins fiable.

Reasons for switching to PhantomBuster

Pour prospecter en automatique sur Facebook

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed June 2022

Saves a lotta time

PROS

I like the fact that Phantombuster helped me automate a number of silly actions that I needed to execute on a daily basis

CONS

I dislike the fact that it still lacks some of the functionality that some alternative toosls offer, such as msg cadences, for example

Angelo

Financial Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

2

Reviewed May 2022

The swiss knife for automation, but lacks punch when the user has a focus on one specific platform

Great. I value their product very much and recommend it to a lot of people

PROS

The interface is good, the tutorials are also very good, making it relatively easy to get started on the automation universe

CONS

It lacks punch when one has a more "sophisticated" workflow to automate

Radosław

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Automation is a key to success

It's an excellent and valuable tool which lets us automate a lot of actions so we can use our resources on more unique problems instead of wasting time on simple and repeatable tasks.

PROS

I like the PhantomBuster is very easy to use and it is possible to tailor it you your needs quickly.

CONS

Sometimes there are minor UI bugs like disappearing the scrollbar nd you need to refresh a page, but it's not often and not a huge problem.

Reason for choosing PhantomBuster

Good reviews and transparent pricing, and a lot of tutorials.

Roy

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2019

one of the best automated growth hacking tools for social meda

As any automated no official tool, you have to be careful with your automation setups. Phantombuser does give you some recommendations on how to use the tool but many times these recommendations do not work as expected.

PROS

tons of automated features like autofollows, likes or comments for instagram, linkedin data scrapping or facebook group extractor easy to set up and use

CONS

pricing is quite high. You pay per hours of usage. If you want one to start with more than one tool and 1h of usage you need to pay 30$

Vishal

Staffing and Recruiting, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

The fasted way to extract

I use it for extracting data from LinkedIn Sales Navigator. It extracts the data within minutes in the form of an Excel file. It saves all the hassle of copy-pasting data from Sales Navigator to Excel. It is a great tool.

PROS

I use it for extracting data from LinkedIn Sales Navigator. It extracts the data within minutes in the form of an Excel file. It saves all the hassle of copy-pasting data from Sales Navigator to Excel. There are many ways to convert your data from one form to another as needed. You can set up an automatic Phantom.

CONS

There is nothing to answer here. The tool is soo great. I love it. I have also used other tools but nothing is compared to this one.

Artem

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Best automation tool related to social platforms you ever find

Phantombuster helped to set up an automated pool to update companies and prospects info from LinkedIn in our DB. But its just mine use-case, I believe that if you work with social platforms, Phantombuster will play a big role in your day-to-day workflow same as it did for me.

PROS

Unique, deep settings. You could set up absolutely automated scraping for your needs and just forget about it, w/e you will be back you will see that everything is done.

CONS

To be honest, I tried to find at least something that I didn't like in the product, but I couldn't...

Vendor Response

Thanks a lot Artem. You made our day! :)

Replied May 2019

Pablo

Environmental Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Phantoms gets the job done

It's a great tool for prospecting, lot's of recipes or phantoms ready to be used for almost every social network

PROS

There are several recipes or "phantoms" ready to be used, phantoms set up is intuitive. You can extract data from Linkedin or Facebook or Twitter, TikTok, etc in few minutes.

CONS

No complaints, Phantombuster does the job done, the price is acceptable for what they offer

Reason for choosing PhantomBuster

Maria de Lourdes

Hospitality, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Great to automate a number of tasks

PROS

The interface, the large volume of content describing how to set up, use and also teaching how to make the best use of the tool. As well as the fact that it is a very powerful application

CONS

It can be a little confusing at first - hence my compliment to the effort of the content team to create step by step guides to teach users how to start using the tool

Amol

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2023

Good tool for Social media automation with low cost

Its a good social media tool to automate your functionality such as connection request, data extrack, page likes etc.

PROS

The pricing is too low, integration is easier

CONS

The phantoms required for each functionality

Reason for choosing PhantomBuster

Pricing is low as compared to the competitors

Showing 1 - 25 of 62 Reviews