All PhantomBuster Reviews
1-25 of 62 Reviews
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Inna
51 - 200 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed June 2022
good, fast but not for frequent use
Rick
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Great data scraping tool
For tens of dollars a month and a pay as you need it subscription model I love this product. When I need it I pay for it, when I don't I still have access to a little bit of free time with their lifetime subscription.
PROSPhantombuster has become one of my primary data extortion tools. Buying contact lists is an expensive and uncertain route to go. Building your own is more time consuming but you know who is ending up on your list. Once I started using it I also found value in social media scraping and even yellow pages look-ups.
CONSNo real cons except that you do need to be particularly careful when extracting data from Linkedin. Take their warnings and limits seriously. You can push the limits if you wish but I recommend playing within the lines.
Reason for choosing PhantomBuster
I haven't found a single data extraction tool that does all things on all platforms so you may need several different tools to do the research you need. But, what Phantombusters does, it does well.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Unbelievable
Here's just one example: - I started with a list of names in a Google Sheet. - I used the "LinkedIn profile URL extractor" Phantom (i.e. recipe), hit "Launch" and grabbed coffee. - 10 minutes later the entire list of ~100 was appended with LinkedIn profile URLs -- and the accuracy was 100%. - I then used the same sheet (now with URLs added) as the starting point for the "LinkedIn Profile Scraper." Speechless.
PROSI was skeptical at first, but Phantombuster truly delivers as advertised. Ready-made recipes, categorized by which platform you'd like to extract data from (e.g. LinkedIn, Twitter, website ... even Craigslist!) make getting started a breeze. If you need to source information or enrich data, this should be the first software tool you try out. Also, the pricing is fantastic -- definitely the greatest value-to-cost ratio I've ever seen.
CONSHonestly, nothing. I'm blown away by how effective it is.
Reason for choosing PhantomBuster
The free trial is generous, doesn't require you to submit Billing Info, and guides you in a way that's both practical and easy-to-understand. I purchased a subscription on day 2 of the trial.
Nath
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2020
Great idea, but too many lets downs.
Poor, paying $1000+ per month and receiving very, very slow support waiting 20+ days for support tickets to be resolves, random bugs like execution time going to 0 on some days and just in general poor custom service.
PROSAs a whole, the idea is great - built on top of PhantomBuster APIs to make a complex, custom automation involving LinkedIn, Twitter and Email Scraping.
CONSDocumentation is terrible - they’re providing APIs so if you want to launch your Phantoms programmatically you require some level of documentation, but it doesn’t exist. You talk to support and half of them don’t even know what you’re talking about and have to put you through to other developers to actually understand what I’m saying. If you’re selling a technical product, it makes sense to hire technical support staff. I’ve spent $1000 per month, for the past 3 months on PhantomBuster and receive very slow support, I hadn’t received a response in over 20 days from my last request and it’s just not acceptable.
Guillaume
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2024
Powerful yet limited tool for your basic extraction needs
Overall, the experience is rather nice and allows to save time. Unfortunately, only the most common sources are covered, and any serious scraping duty will require an additional tool and/or additional (paid) credits to enrich the data.
PROSPhantomBuster is your easy-to-use tool for standard extraction duty. Do you need scraping data from your standard Google Maps, LinkedIn/Sales Navigator, Yellow Pages, Instagram, Reddit, Twitter/X, Youtube and so on? Here you go! And besides the standard csv file, you can even export your data into Hubspot or Slack.
CONSWhile the standard apps and websites are covered, other less-standard, unique sources will require a more ubiquitous (and most likely less user-friendly) tool. As with almost any preset-based no-code tool out there, PhantomBuster shows its limitations as soon as you get out of the beaten paths. Also, no data enrichment is provided, you haveto rely on external credits.
Fabian
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2022
Super versatile webscraping tool
Highly versatile. It is easy to deploy custom scripts. You can keep complete control on the automation workflow and scheduling
CONSCombining several phantoms is quite complex.
Reason for choosing PhantomBuster
It is more versatile than Icelead and Expendi It is easier to use than Apify
Marco Genaro
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed December 2023
Very good tool for automation - but very pricy too
Very good tool for social media automation. Easy to use, complete. The only problem is that it is too expensive.
PROSI used it to make social media automation (mainly on Twitter and Instagram for follow-unfollow). I loved that it was very easy to use and also that it gave clear recommendations to avoid bans.
CONSThe price. I found it extremely expensive for automation. It is very difficult to make it profitable.
Reason for choosing PhantomBuster
Because PhantomBuster seemed much easier to use.
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Superpowers for no-coders
Great, really. You guys rock
PROSI liked the fact that there are tons of tutorials teaching how to set up workflows, which REALLY helps non-coders and people with limited automation experience get up and going.
CONSIt sometimes seems kinda sketchy, in a way lol. At first, I thought I was like, hacking Linkedin or something, but that's not the software itself, it's just the fact that most platforms do now allow this kind of engine being used that made me feel odd - all of the product's features actually made me feel safer (interface, colors, communication and so on).
Reasons for switching to PhantomBuster
BEcause linked helper was not available at the time
Jose Maria
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Perfect Balance between Easiness of Use and Functionalities Growth Hacking
It's so broad, and so well implemented to be able to create workflow that enrich your growth. You can create APIs from any kind of information available online.
CONSIt only lacks having an own database and visualization for all the data you gathered and created. Also, maybe data merging functionalities
Reason for choosing PhantomBuster
Clearer legal, technological and functional framework.
Reasons for switching to PhantomBuster
It wasn't scraping all the results, nor the proper ones
Devin
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great marketing tool
Love to tool. Has been very useful for our marketing efforts
PROSWe use this daily for various marketing efforts and it works great.
CONSHave to be careful when using it with social media to stay within the guidelines
André
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
The best code-free data gathering tool
We use on a weekly basis for more than 6 months already. It is great for us to get data from social media profiles, which help us on our marketing efforts. Their support was not so quick but they were effective in answering my questions.
PROS- The fact that gathers public data from popualr social media profiles, something I'd have to do manually to be able to prospect leads; - The integrations with tools like Lemlist; - The free trial was very effective in feeling the value of the tool; - The fact they have an GDPR compliant email discovey built-in tool; - The blog is great starter for someone who wants to learn how to automate parts of prospecting;
CONS- The fact that the hours of usage don't accumulate from one day to the next if you don't use and the fact that the unused hours don't roll out from one month to the next;
Reason for choosing PhantomBuster
Because it includes other social medias than LinkedIn.
Dana
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Cut out cutting and pasting from your job description
Their customer service is fantastic, and they really listen to what their users wants. They are constantly adding new Phantoms, and even have an active community where you can vote on what Phantom you want to see next or to request that they add one.
PROSAs a Lead Generation Specialist, a lot of time is spent researching where to find the leads. If they were easy to get, they wouldn't be leads because everyone and their mother would be contacting them. I call this process "Nancy-Drewing" and it's the best part of my job when I come across that one website with a goldmine of information. That excitement only lasted so long because I knew my next step was to cut and paste all of that information that I found into a separate spreadsheet, dulling my mind and rubbing the ink off my shift key. Then came Phantombuster, my biggest Nancy Drew success of all time. Phantombuster is a library of practically every type of automation and data extraction tool you could ever need. It spans multiple platforms like LinkedIn, Instagram, Twitter, Slack, Craigslist, Facebook, and the list is ever expanding. What used to be a LinkedIn Sales Navigator search, followed by cutting and pasting a zillion profiles, then looking up all the email addresses associated with the accounts is now one simple action in Phantombuster to get everything I need. In fact, it's so efficient that I don't even pay for it. Their Free Forever plan allows me 10 free minutes of execution time a day which I will sometimes hit, but rarely. As my business expands I plan on upgrading, and I'm tempted to do so now just to give them the $30/month that they rightfully deserve for such a great product.
CONSAs somewhat of a techie, I actually preferred the interface of v1. A couple of months ago they rolled out v2, and while very clean and user-friendly, I miss "watching" the automation take place in the lines of code flashing across the screen. WOW - This probably goes in what I like most but haven't had a chance to use it yet - I was going to say that I wish they used Hunter as their email location partner but when I went to check which product they were using (Dropcontact) I saw they've added Hunter!!!
Ali
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2022
A Crawl-Based No-Code Tool for PM and Growth Hackers
My favorite feature of Phantombuster is that it is easy to use and is a No-Code platform. In this way, growth hackers, marketing team members and even trainees in our team were able to produce outputs using PhantomBuster. It was very important for me that it was Basic, otherwise people who know how to code would have to do all the work. Also, the experience of the Linkedin crawl feature was very good. I have directly converted the accounts of people who have a link to our company profile into microsoft excel sheet and google sheet. It enabled us to do it easily by shortening the steps of many jobs with the Chrome extension.
PROSAs a no code tool, I can say that API integrations and deployment steps are very basic. With an integration I established between LinkedIn and Google Sheet, we transferred the Linkedin Profiles of the former members of the NGO I was working with directly to Google Sheet. While doing this, the fact that all the steps are explained in the developer document and can be applied 1-1 in the same way made my work very easy.
CONSI think it should increase the number of tools that can be integrated. My favorite thing about Airtable, a no-code tool, is that it allows for a lot of integration. The PhantomBuster tool can increase integration scenarios by taking the Airtable business as an example.
Reason for choosing PhantomBuster
I discovered PhantomBuster from google while searching for solution for a problem. This shows that they do content marketing well. All SaaSs with high quality and understandable documents will always be ahead of their competitors. That's why PhantomBuster was my choice.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Outil incontournable de tout profil Growth
Phantombuster me permets d'automatiser des tâches récurrents sur Linkedin / Sales Nav (export de contacts, enrichssements, etc.) dans le cadre de mes campagnes ABM / Social Selling / events.
PROSJ'utilise Phantombuster (parmi d'autres outils du même type) depuis leur création, principalement sur de l'extraction de données Linkedin / Sales Nav. Rien à dire, cela fait amplement le travail. La prise en main est rapide, surtout avec toute la documentation que vous pouvez trouver sur leur blog ou en ligne. N'oubliez pas d'installer leur extension pour faciliter le set up d'un phantom (ex: aller chercher le li_at automatiquement sur Linkedin).
CONSLe prix est beaucoup trop cher si vous souhaitez en faire un usage intensif. Cela vous oblique à acheter d'autres produits similaires à moindre coût pour combler vos besoins de running time / slots.
Reason for choosing PhantomBuster
PhantomBuster est plus simple d'utilisation que la concurrence, mais leur pricing model est un gros frein dans des cas d'usages plus complexes.
Vincent
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Every person in marketing should use it
The team has worked hard to make this tool as user-friendly as possible, which is nice (being an early adopter, it was way more geeky at the beginning). It is easy to combined predefined APIs in order to automate marketing automation task, for example : extracting people from a LinkedIn group => Add this people to your contacts => Send them a PM => find their mails. I've combined it with other tools like Zappier and Pardot, and now I have a full mass marketing pipeline that fuels our lead generation department when it's needed. All the (boring) things you would do by hand can be automate quite easily, and the APIs stack offered keep growing and growing. Support is also reactive and the APIs keep on working when the scrapped sites updates their UI.
PROSThe API marketplace: all you need for your marketing stuff The support team which is fast to answer
CONSCreating your own APIs is a bit messy, you have to run tests a lot and it consumes the minutes (used as credits) available for your account.
Charlie
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Mon expérience avec PhantomBuster
Le meilleur outil de scraping du marché pour tous les réseaux sociaux !PhantomBuster est une aide précieuse pour tous entrepreneurs qui veut gagner en croissance grâce à ses multiples Phantoms à votre disposition.J'ai pu aider de nombreux clients à cibler leurs Leads sur LinkedIn & Instagram grâce aux nombreux workflow.Mention honorable aux Phantoms pour Twitter.
CONSLa disparition de l'Auto Message Sender pour Facebook qui oblige à utiliser un outil concurrent moins fiable.
Reasons for switching to PhantomBuster
Pour prospecter en automatique sur Facebook
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2022
Saves a lotta time
I like the fact that Phantombuster helped me automate a number of silly actions that I needed to execute on a daily basis
CONSI dislike the fact that it still lacks some of the functionality that some alternative toosls offer, such as msg cadences, for example
Angelo
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
2
Reviewed May 2022
The swiss knife for automation, but lacks punch when the user has a focus on one specific platform
Great. I value their product very much and recommend it to a lot of people
PROSThe interface is good, the tutorials are also very good, making it relatively easy to get started on the automation universe
CONSIt lacks punch when one has a more "sophisticated" workflow to automate
Radosław
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Automation is a key to success
It's an excellent and valuable tool which lets us automate a lot of actions so we can use our resources on more unique problems instead of wasting time on simple and repeatable tasks.
PROSI like the PhantomBuster is very easy to use and it is possible to tailor it you your needs quickly.
CONSSometimes there are minor UI bugs like disappearing the scrollbar nd you need to refresh a page, but it's not often and not a huge problem.
Reason for choosing PhantomBuster
Good reviews and transparent pricing, and a lot of tutorials.
Roy
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2019
one of the best automated growth hacking tools for social meda
As any automated no official tool, you have to be careful with your automation setups. Phantombuser does give you some recommendations on how to use the tool but many times these recommendations do not work as expected.
PROStons of automated features like autofollows, likes or comments for instagram, linkedin data scrapping or facebook group extractor easy to set up and use
CONSpricing is quite high. You pay per hours of usage. If you want one to start with more than one tool and 1h of usage you need to pay 30$
Vishal
Staffing and Recruiting, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
The fasted way to extract
I use it for extracting data from LinkedIn Sales Navigator. It extracts the data within minutes in the form of an Excel file. It saves all the hassle of copy-pasting data from Sales Navigator to Excel. It is a great tool.
PROSI use it for extracting data from LinkedIn Sales Navigator. It extracts the data within minutes in the form of an Excel file. It saves all the hassle of copy-pasting data from Sales Navigator to Excel. There are many ways to convert your data from one form to another as needed. You can set up an automatic Phantom.
CONSThere is nothing to answer here. The tool is soo great. I love it. I have also used other tools but nothing is compared to this one.
Artem
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
Best automation tool related to social platforms you ever find
Phantombuster helped to set up an automated pool to update companies and prospects info from LinkedIn in our DB. But its just mine use-case, I believe that if you work with social platforms, Phantombuster will play a big role in your day-to-day workflow same as it did for me.
PROSUnique, deep settings. You could set up absolutely automated scraping for your needs and just forget about it, w/e you will be back you will see that everything is done.
CONSTo be honest, I tried to find at least something that I didn't like in the product, but I couldn't...
Vendor Response
Thanks a lot Artem. You made our day! :)
Replied May 2019
Pablo
Environmental Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Phantoms gets the job done
It's a great tool for prospecting, lot's of recipes or phantoms ready to be used for almost every social network
PROSThere are several recipes or "phantoms" ready to be used, phantoms set up is intuitive. You can extract data from Linkedin or Facebook or Twitter, TikTok, etc in few minutes.
CONSNo complaints, Phantombuster does the job done, the price is acceptable for what they offer
Reason for choosing PhantomBuster
Maria de Lourdes
Hospitality, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Great to automate a number of tasks
The interface, the large volume of content describing how to set up, use and also teaching how to make the best use of the tool. As well as the fact that it is a very powerful application
CONSIt can be a little confusing at first - hence my compliment to the effort of the content team to create step by step guides to teach users how to start using the tool
Amol
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Good tool for Social media automation with low cost
Its a good social media tool to automate your functionality such as connection request, data extrack, page likes etc.
PROSThe pricing is too low, integration is easier
CONSThe phantoms required for each functionality
Reason for choosing PhantomBuster
Pricing is low as compared to the competitors