All Price2Spy Reviews
1-25 of 98 Reviews
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Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Must have price monitoring software
The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels
PROSThe support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business
Vendor Response
Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.
Replied September 2019
Igor
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Price2Spy - Great tool / moderate cost / exceptional customer support
If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.
PROSThere are many benefits of using Price2Spy, below I'll only be able to list some of them: - As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions - We're dealing with 1000s of products, and we needed as much automation as possible - The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors - The reports are instinctive and easy to generate, and most of all, simple to interpret - Price change alerts (received via email) have multiple triggering options to choose from which is great - Automated repricing works like a charm, so we do not have to put manual effort into it - Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!
CONSI have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.
Vendor Response
Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
Replied September 2019
Claudia
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2016
Improvements
I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use. But I have found some issues: - I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore! - Sometimes the price from Price2Spy is different from the price in the Url - For "ebay" a lot of time the Url still working, also if the product is not available
PROSIt is easy and intuitive to use.
CONS1. The correspondence between price2spy and the price in the urls. 2. Not existent Urls
Vendor Response
Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!
Replied October 2016
Thorsten
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Keep prices under control in the simplest possible way
We have been using P2S since 2014 and monitor over 36,000 products and their price development. If you want to keep an overview and control of your pricing, this is the right place for you. We don't like to trust automated systems and therefore use the Price Matrix Report which always gives us a very good overview of the price development. The import and export of data is simple and fast.
PROSThe support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.
CONSThe very nice and helpful people of P2S are unfortunately very far away ...
Vendor Response
Thank you so much for your kind words, Thorsten! We really appreciate you taking the time out to share your experience with us. We will continue doing our best to offer you the best service and support!
Replied June 2020
Emily
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Such a time saver
Very positive. The software is user-friendly, easy to navigate and the support team are fantastic. This software saves so much time for my team and can pretty much look after itself once the URL's have been loaded and reports automated.
PROSWe spent a lot of time researching and testing pricing software. Price2Spy answered all of our needs and gave us even more. We have a number of automated reports which are sent around to the team on a daily basis. At the touch of a button we can look back at historic pricing and be notified of any pricing which may be of concern. It is an incredibly easy piece of software to navigate and update. They also benefit for a very attentive support team who are always on hand to answer questions of help explain things.
CONSI struggle to understand how to use some of the reports. However, I have other members of my team who have really got to grips with the software and all of the different reporting options.
Reason for choosing Price2Spy
It covered all of the requirements we had.
Vendor Response
Thanks for the great review, Emily! It really means a lot to us and lets us know that we are on the right track! We will continue providing our services to awesome customers like you! :)
Replied May 2021
Michael
Farming, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very fast and helpful support
We use the tool on a daily basis and it gives us a quick overview of what prices we need to lower (or raise) to achieve the maximum effect of profitable sales.
PROSThe software is well developed from a market perspective. All functions are there. But most importantly, Price2Spy's support is very fast and knowledgeable. The company has an agile way of dealing with any questions or errors in a fast way
CONSIf one could wish for anything, it would be that P2S would be better to sniff out identical products from competitors without us having to manually enter their urls
Reason for choosing Price2Spy
Better interface, better and faster support.
Vendor Response
Hello Michael, We highly appreciate that you spread some time to share your experience with Price2Spy. Also, many thanks for pointing out what could be further improved - we'll do our best to meet your requirements.
Replied January 2023
Manuel
Verified reviewer
Entertainment, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Price2Spy is the best spy gear in the market, hands down
Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.
PROSThis platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.
CONSThe software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.
Vendor Response
Hello Manuel, Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.
Replied January 2023
Fabio
Sporting Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Price2Spy is good
As an ecommerce price checking is an important part of Our business. Price2spy is the software that fit better Our user case. We think it is perfect also for small sized business like Us.
PROSPrice2spy enable Us to keep monitored Our main competitors with little effort and have become ain important part of Our pricing strategy. I definitely like the product.
CONSThere is nothing actually that We dislike. We would like to see some improvements to make a better User Experience on the interface but overall it is already very good
Vendor Response
Hello Fabio, Thank you for spearing some time reviewing Price2Spy. Great to hear that you don't have any complaints, and regarding User experience, we will do our best to improve it even further.
Replied January 2023
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Price2Spy
I really love how this software works and and like I said before, customer support is the best I've ever had!
PROSWell, product does what it promise and really good way too. It filled all my needs what I was looking for. But I was most impressed about customer service. I must say it's best I ever got! Also integration is really nice.
CONSWell.. It's not any problem but sometimes system does not find correct price from competitors site. But team handle these things in no time and it's fixed quickly. If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.
Vendor Response
Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!
Replied September 2019
André
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Great tool with a great support.
The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.
CONSThe interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.
Vendor Response
Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.
Replied December 2017
Anthony
Retail, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
A great price comparison tool
Great and fast-acting customer service, which is very much appreciated! This really gives it the most human touch out of all the price comparison tools available on the market!
PROSThe ease of use, the features and reporting tools are just great to work with. It sends daily updates via mail, so you can immediately see which competitors changed their prices.
CONSUsing long search strings to create a pricing report based on search results. Best thing to do is to create a pricing report based on the categories.
Vendor Response
Thank you very much for your kind words, Anthony! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
Replied April 2020
Tad
Warehousing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Outstanding product and customer service!
It allows us to make sure our pricing is fair, based on the average market price. We don't want to be too high or too low.
PROSIt is user-friendly and easily customized. There are many different reports to give you the info you need.
CONSI honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.
Vendor Response
Thank you very much for your kind words, Tad! We really do appreciate it and we will do our best to continue our high standard of service delivery!
Replied September 2019
Matteo
Food & Beverages, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
The unbeatable price control software
With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty.
PROSWith all the countless reports available in the software, you can perfectly analyze the pricing of your company. The costumer service is of high level always available and fast in solving any problem.
CONSThere is nothing I would not recommend about this product.
Vendor Response
Hello Matteo, Great to hear that you're satisfied with Price2Spy. Please let us know in case you face any issues.
Replied January 2023
Noel
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Versatile product
We use Price2Spy to monitor the pricing of our products in the marketplace We can do this easily, and the customer support is always there if we need them.
PROSThe product is intuitive and easy to use
CONSNo real negatives. Quite happy with it the product
Vendor Response
Thank you very much for your kind words, Noel! We really do appreciate it and we will do our best to continue our high standard of service delivery!
Replied September 2019
Ruud
Consumer Electronics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
excellent software tool
great product, excellent support
PROSusability of the product, price/quality ratio
CONSstill manual input needed, so automated check not always reliable
Vendor Response
Hello Ruud, Thank you for letting us know your impressions of Price2Spy. Please feel free to reach out if you face some issues.
Replied January 2023
Cheryl
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Highly optimistic Price2Spy will help our business. Excellent customer service!
Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced. Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.
Vendor Response
Dear Cheryl, thank you very much for the kind words! Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.
Replied November 2017
Petr
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
A useful tool for tracking prices
It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis and sends alerts if it detects a change.
PROSThe tool is very easy to use, the interface of the tool is clear. The reports are clear and understandable. It is possible to see price changes in the graph and the tool also sends regular notifications if the price of a competitor changes. The support of the tool is great and very helpful.
CONSEverything works as it should. For some websites, we initially had trouble tracking prices, but support helped us resolve everything.
Vendor Response
Thank you very much for your kind words, Petr! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!
Replied January 2021
Antoine
Import and Export, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Price2Spy Review
easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.
Vendor Response
Thanks a lot for the positive review! Hopefully we will continue the same way.
Replied September 2016
Valentine
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
INCREDIBLE SOFTWARE
Incredible consumer service, the free trial was quickly setup and customized to truly show me how the software could answer my specific needs. The team has been so incredibly helpful and supportive throughout the entire process.
PROSThis software saves 10 hours from my usual week workload by automating price checks providing all competitive information needed in real time!
CONSNothing so far! Everything is great.
Reason for choosing Price2Spy
For all the benefits stated above: 10/10 on everything: software, service, price!
Vendor Response
Many thanks for your feedback, Valentine! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!
Replied November 2019
Giorgio
Import and Export, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Best advise
We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going on in our market with our customer, and what the foreign players are doing our territory.
Vendor Response
Thank you for your review! We are happy that Price2Spy is helping you with your business.
Replied September 2016
Shani
Consumer Goods, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Price2Spy
they are doing great job and their customer support is awesome. Very nice to work with them!
PROScustomer support is great and price is fair
CONSthe tool is sometimes slow and get stuck when there is many data
Vendor Response
Many thanks for your feedback, Shani! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
Replied June 2020
Sanja
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
P2S saves your time and money!
Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.
Vendor Response
Sanja, thanks very much for the review! We will do our best to continue our high standard of service delivery!
Replied October 2016
John
Automotive, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Such A Time Saver
This piece of software saves us countless hours a week checking competitor pricing.
PROSI really like the notifications and the ability to get a customised report every day
CONSThe menu system could do with a slight update.
Vendor Response
Thank you so much for the positive review, John! We will do our best to keep delivering the service you need!
Replied September 2019
Herlina
Online Media, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2016
Useful Tools
I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.
PROSEasy tracking, instant notification via email
CONSWe have to update the URLs manually all the time which is troublesome
Vendor Response
Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.
Replied September 2016
Erik
Retail, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Great tool to have a window on your accounts
Finally we have a good view on the market on what dealers have stock on their online platform and how many sku's they offer.
PROS- Automatic reporting system - Great help via mail and telephone - Easy to use
CONS- First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)
Vendor Response
Thank you for your review Erik! As you already know we would be glad to help if you need toe add more products in Price2Spy :)
Replied September 2016