Had trouble down loading software. but customer service worked with me until it was downloaded. but every time I use the software I have to reload the license key. It also takes time to set up the data flow not really intuitive.

Best of all was support provided by ReportMiner team. Since we implemented this by our internal team, they had a steep learning curve. Also, in many cases, they needed help to address problems that they had not seen before. The fact that our internal team implemented this shows that software is pretty good.

Ability to easily convert PDF into text, especially in those situations where PDF documents have complicated format. So far, we have been able to address every scenario. We have tried other service such as PDF Focus and Azure Form Recognizer but only ReportMiner was able to handle all scenarios.

There is a learning curve to using the tool. Not sure if business users will be able to effectively use the tool without IT support. For image based PDF processing, we have to first run the OCR process. I would love to see ReportMiner add that capability in one package.

Astera allowed our team to create templates and quickly extract data from incoming PDFs, the tool significantly reduced the time spend on data extraction.

The userface isn't too friendly, we mostly used Astera for the data extraction piece and the most difficult bit was trying to find a pattern and also the fact that it had to connect to server.

We need to receive a lot of PDF, Excel and CDF files that need to be absorbed into our database environment, but first have various data rules applied before acceptance. The entire workflow process allows us to minimize developer resources needed for this type of activity as we are able to have our general support staff design and implement these workflows.

We use ReportMiner for a lot of document workflow "glue" for our internal processes. We really like the low technical skill requirements for designing a workflow, you can have your existing staff design powerful automation.

Previous versions of the software had a few bugs causing the client to shut down, but recent updates appear to be pretty solid. Server hosting has never had problems.

It is a very good experience from support to sales.

It solves business need that we have to be able to extract data from a competing system for clients that are moving to our platform.

It could use some additional features that are included in the full ETL package.

Product is relatively intuitive to use. Good thing, since the documentation is not very good. Initially, I was given a `beta version, without my knowledge, and had several problems to start. Customer service was good for those issues. Now that we have the workflows defined, things go smoothly.

I use report minor for a few different types of file manipulation. It has been fairly easy to use.

makes manipulating files easier

the online videos don't always work

Report Miner is a great product. It's extremely customizable to meet many different needs, and customer service has always been outstanding when I've needed help.

The report-miner is a very helpful tool, which makes our jobs much easier. We definitely recommend it !

Astera has allowed us to do in minutes what whole data extraction teams do in days and/or hours. It's the heart of our data extraction process.

Ease of use!

None