Atlan

RATING:

4.50

About Atlan

The Atlan Collect platform helps businesses collect and track high-quality customer experience data. Also available on an easy to use mobile app, Atlan Collect is designed to work anywhere. The intuitively designed dashboard helps users easily create forms and collect responses providing insights immediately and also through integration with most BI tools. Atlan Collect also works without internet connection allowing users to collect responses even when a team is in the field. All data is instantly synced upon reconnection to the internet.

Slide 1 of 3

Atlan Reviews

Overall Rating

4.50

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

Functionality

Most Helpful Reviews for Atlan

2 Reviews

Write a Review

Fausto

Insurance, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2021

Finally a good data governance solution at a reasonable price

Outstanding customer experience. Great user user experience. The solution is constantly evolving.

PROS

The think I liked the most is how easy is to work with the company, they are outstandingly fast at checking any concerns you have and their implementation process is flexible and you feel all the time supported. Over all is a pretty nice tool and it was designed form a user perspective, I can see users feeling comfortable with this software, the number of features are growing and the maturity of the tool getting better and better.

CONS

At the beginning it was hard for me to find more information about the software, I couldn't find reviews in YouTube or reviews (hence I'm doing this one), but you can request a demo and they will also give you access to their tool so you can paly around and ask questions. Some features are not automated, but they are constantly adding more features and more value to the solution.

Reason for choosing Atlan

We choose Atlan because of the price to performance, this is a pretty good solution that completely nails our needs at a much more reasonable price compared to other solutions we found. Through the process, I must point out really one of the best surprises was the engagement, my team feels we got a premium customer service.

Akhilesh

Verified reviewer

Telecommunications, 51-200 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Atlan keeps quality and data integrity as priority.

PROS

Quality was maintained throughout in the process. The features were very intuitive and helpful in identifying required properties in selection tab and thus made our schedule easier.

CONS

Integration with 3rd Party needs to be handled as there was lot confusion, even the support team lacked knowledge on the walk through.