Ping Identity
Ping Identity
About Ping Identity

Most Helpful Reviews for Ping Identity
1 - 5 of 35 Reviews
Andrew
10,001+ employees
Used unspecified
OVERALL RATING:
4
Reviewed July 2022
Ping Identity User Review
Aditya
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Ping Identity is solution for SSO
I have been using more than 2.5 years even still in my current organization using all the solutions of ping Identity like pingid, ping federate, ping access, ping directory etc.
PROSThe configuration of the multiple micro services of oing identity like police store, pcv, data store, selector etc. Easy way to integrate any application to provide single sign on service to those.
CONSUser provisioning can not be done at ping Identity end. There need to configure ldap or data store to have the users information stored unlike okta.
Jon
Research, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Endlessly flexible federation software
We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles logon services, session management, and federation services using SAML2, ws-fed, OAuth, and OpenID Connect. We've also tied it with their orchestration product PingCentral to expand our rudimentary app integration self-service offerings, as well as PingID for MFA/strong authentication.
PROSI like PingFederate since it provides a solution for nearly every sort of enterprise use case I have encountered. Besides the traditional IDP/SP roles, we've used it as a federation hub to accommodate M&A and divestiture application access. The APIs underneath facilitate our cloud deployment and automation work from an operations/app-integration perspective, and new releases come with the latest profiles of OAuth so we can have even more building blocks to obfuscate the complexity of identity for our internal customers.
CONSI think the relationship between all the components required to make a functioning OIDC OP could be made a bit clearer. It took some trial and error to truly understand where and how an adjustments to the token processes, OIDC policy, scopes, and adapters all flowed/compounded into each other.
Reason for choosing Ping Identity
PingFed had a track record for the self-service service delivery method I wanted to install here, and it was also the only one that I could get operating in containers at the time. Ping also moved very fast to support my containerization work.
Reasons for switching to Ping Identity
Increased business agility and to position ourselves for cloud and zero-trust architectures.
Shaurya
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2022
Reliable, easy to use SSO tool
Offers Face ID integration Gives multiple options to authenticate
CONSSometimes faced sync issues specially in offline mode
Christina
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Rockstar Support and Customer Service
It has been great, we have used PingFederate for over 7 years, and have seen things change over time. I wish we had the capacity to use all the funcationality of Ping.
PROSThe most impactful experience has been the customer service and engineering support teams, and the flexibility of the software.
CONSThere have been some change overs in Customer Service support, that has caused a bit of a hurdle, however, we met with the teams, and resolved the issues.
Reason for choosing Ping Identity
The flexibility and ability to see the logs for the users.
Reasons for switching to Ping Identity
The Customer Service