Ping Identity

RATING:

4.7

(38)

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. We champion every identity.  How do we do it? Through a no-code, drag-and-drop canvas that allows enterprises of all sizes to orchestrate and iterate their identity flows. From designing user experiences to automating identity workflows to methodically migrating users from different data stores, our orchestration tool allows anyone to design flows that integrate all your chosen ident...

Ping Identity Pricing

Please contact Ping Identity directly for pricing details.

Free trial: 

Available

Free version: 

Not Available

Ping Identity admin console
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Ping Identity Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ping Identity

1 - 5 of 38 Reviews

Andrew

Financial Services, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed July 2022

Ping Identity User Review

User Profile

Aditya

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Ping Identity is solution for SSO

I have been using more than 2.5 years even still in my current organization using all the solutions of ping Identity like pingid, ping federate, ping access, ping directory etc.

PROS

The configuration of the multiple micro services of oing identity like police store, pcv, data store, selector etc. Easy way to integrate any application to provide single sign on service to those.

CONS

User provisioning can not be done at ping Identity end. There need to configure ldap or data store to have the users information stored unlike okta.

Jon

Research, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Endlessly flexible federation software

We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles logon services, session management, and federation services using SAML2, ws-fed, OAuth, and OpenID Connect. We've also tied it with their orchestration product PingCentral to expand our rudimentary app integration self-service offerings, as well as PingID for MFA/strong authentication.

PROS

I like PingFederate since it provides a solution for nearly every sort of enterprise use case I have encountered. Besides the traditional IDP/SP roles, we've used it as a federation hub to accommodate M&A and divestiture application access. The APIs underneath facilitate our cloud deployment and automation work from an operations/app-integration perspective, and new releases come with the latest profiles of OAuth so we can have even more building blocks to obfuscate the complexity of identity for our internal customers.

CONS

I think the relationship between all the components required to make a functioning OIDC OP could be made a bit clearer. It took some trial and error to truly understand where and how an adjustments to the token processes, OIDC policy, scopes, and adapters all flowed/compounded into each other.

Reason for choosing Ping Identity

PingFed had a track record for the self-service service delivery method I wanted to install here, and it was also the only one that I could get operating in containers at the time. Ping also moved very fast to support my containerization work.

Reasons for switching to Ping Identity

Increased business agility and to position ourselves for cloud and zero-trust architectures.

Shaurya

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed February 2022

Reliable, easy to use SSO tool

PROS

Offers Face ID integration Gives multiple options to authenticate

CONS

Sometimes faced sync issues specially in offline mode

Christina

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Rockstar Support and Customer Service

It has been great, we have used PingFederate for over 7 years, and have seen things change over time. I wish we had the capacity to use all the funcationality of Ping.

PROS

The most impactful experience has been the customer service and engineering support teams, and the flexibility of the software.

CONS

There have been some change overs in Customer Service support, that has caused a bit of a hurdle, however, we met with the teams, and resolved the issues.

Reason for choosing Ping Identity

The flexibility and ability to see the logs for the users.

Reasons for switching to Ping Identity

The Customer Service