Power BI Connector for ServiceNow

RATING:

4.7

(17)

About Power BI Connector for ServiceNow

Power BI Connector for ServiceNow is a convenient ServiceNow Power BI integration app that allows users to easily export ServiceNow data to Microsoft Power BI. Power BI Connector for ServiceNow has a smart application architecture that allows working with significant ServiceNow data amounts to accomplish quick insights into dynamic data without performance impact on the instance. With our Power BI ServiceNow Connector, users can visually explore ServiceNow data with intuitive dashboards and build necessary reports in Microsoft Power BI for data-driven business decisions. Power BI Connector has advanced filtering options to export only the relevant data. You can ensure secure data sharing with permission settings and access management.

Power BI Connector for ServiceNow Pricing

Starting price: 

$1,900.00 per month

Free trial: 

Available

Free version: 

Not Available

Home Page - ServiceNow Portal
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Power BI Connector for ServiceNow Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Power BI Connector for ServiceNow

1 - 5 of 17 Reviews

User Profile

Reunaldo

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2023

Power BI Connector for ServiceNow: Personal Review

PROS

I liked the fact that I could quickly and easily connect my ServiceNow data to Power BI, which made it simpler for me to visualize, analyze, and report on my ServiceNow data. My ServiceNow data can be quickly used to build bespoke reports and dashboards thanks to the connector. In addition, the connector incorporates the Power BI service, enabling me to share reports and work with others without difficulty.

CONS

The Power BI Connector for ServiceNow's lack of user-friendliness is among its least preferred features. To get the most out of the connector, you must have a solid understanding of both Power BI and ServiceNow. Additionally, there isn't a lot of customization options available with the connector when importing data from ServiceNow. Last but not least, the connector's documentation and support are scarce, which makes it challenging to troubleshoot any problems that might arise.

Vendor Response

Dear Reunaldo, This is Anna, I'm Chief Strategy Officer at Alpha Serve. Thank you for your review. I am upset to know that you're not satisfied with our support and documentation. Could you please provide more details to me regarding your experience? I did not find any support requests from you to collect feedback and improve the support experience based on your review. I would appreciate a lot to hear back from you. Thanks, Anna Odrynska CSO @ Alpha Serve

Replied April 2023

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

A Fast and Efficient tool to visualize/analyze your Service Now data!

It has enabled me to quickly fetch client related data from service now related to SLAs,ticket queues,etc and have a visual representation of it thus helped me in my data analysis and in making data driven decisions.

PROS

1. Allows you to easily fetch realtime servicenow data2. Its like plug-in use functionality with good documentation support3. ServiceNow data can be easily visualized in the form of dashboards in powerbi4. Makes data driven decisions easiler 5. Support for data manipulation operations like filtering, cleaning makes it more customizable

CONS

1. More integration options can be added 2. Data exporting and importing speed can be improved

Reasons for switching to Power BI Connector for ServiceNow

Instead of using any other third party connector I find this more easy to use and secured.

Vendor Response

Dear Customer, Thanks a lot for your review. Anna from Alpha Serve

Replied November 2022

Rashik

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2022

Great for short fast visualization but needs more tools

PROS

Easy to use. Easy to train Works well for employees from various backgrounds

CONS

Connectivity needs to be better SQL, python and other

Vendor Response

Dear Rashik, Thanks a lot for your review. Alpha Serve Team

Replied October 2022

Mohammad Arif Ul

Food & Beverages, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Data Visualization

I am very much comfortable with the Power BI and using it for my professional activities. This can be more enjoyable if the limitations (as mentioned above) can be consider to develop.

PROS

- Affordable. Free to use Power BI desktop and anyone can download and use for reporting without any payment. - Simple to use i.e. excel format. - Power BI report can be easily attached without compromising quality. - Power BI is extremely feasible to connect with Data sources.

CONS

- Constraint in accepting new entry of parameters. - There is no way of data cleansing solution in Power BI - Reports and dashboards can be shared only to the users having same email domains. - There are several component of power BI like Power BI desktop, P BI Services, P BI gateway etc which create more confusion on selecting the right component. It would be better if all the component can be aggregated and get in one platform.

Vendor Response

Dear Mohammad, Thanks a lot for your review. We appreciate it a lot. Anna from Alpha Serve

Replied October 2022

Vinoth

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Visualize Your ServiceNow Data Here

PROS

Excellent Integrating software for service now in power BI.Helps a lot to get the real time data from service now and Data Analysis are done with good accuracy in real time.Easy to use, anyone can learn easily and use.

CONS

User Experience should be improved a level better.