Power BI Connector for ServiceNow
About Power BI Connector for ServiceNow
Power BI Connector for ServiceNow Pricing
Starting price:
$1,900.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Power BI Connector for ServiceNow
1 - 5 of 17 Reviews
Reunaldo
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2023
Power BI Connector for ServiceNow: Personal Review
I liked the fact that I could quickly and easily connect my ServiceNow data to Power BI, which made it simpler for me to visualize, analyze, and report on my ServiceNow data. My ServiceNow data can be quickly used to build bespoke reports and dashboards thanks to the connector. In addition, the connector incorporates the Power BI service, enabling me to share reports and work with others without difficulty.
CONSThe Power BI Connector for ServiceNow's lack of user-friendliness is among its least preferred features. To get the most out of the connector, you must have a solid understanding of both Power BI and ServiceNow. Additionally, there isn't a lot of customization options available with the connector when importing data from ServiceNow. Last but not least, the connector's documentation and support are scarce, which makes it challenging to troubleshoot any problems that might arise.
Vendor Response
Dear Reunaldo, This is Anna, I'm Chief Strategy Officer at Alpha Serve. Thank you for your review. I am upset to know that you're not satisfied with our support and documentation. Could you please provide more details to me regarding your experience? I did not find any support requests from you to collect feedback and improve the support experience based on your review. I would appreciate a lot to hear back from you. Thanks, Anna Odrynska CSO @ Alpha Serve
Replied April 2023
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
A Fast and Efficient tool to visualize/analyze your Service Now data!
It has enabled me to quickly fetch client related data from service now related to SLAs,ticket queues,etc and have a visual representation of it thus helped me in my data analysis and in making data driven decisions.
PROS1. Allows you to easily fetch realtime servicenow data2. Its like plug-in use functionality with good documentation support3. ServiceNow data can be easily visualized in the form of dashboards in powerbi4. Makes data driven decisions easiler 5. Support for data manipulation operations like filtering, cleaning makes it more customizable
CONS1. More integration options can be added 2. Data exporting and importing speed can be improved
Reasons for switching to Power BI Connector for ServiceNow
Instead of using any other third party connector I find this more easy to use and secured.
Vendor Response
Dear Customer, Thanks a lot for your review. Anna from Alpha Serve
Replied November 2022
Rashik
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed October 2022
Great for short fast visualization but needs more tools
Easy to use. Easy to train Works well for employees from various backgrounds
CONSConnectivity needs to be better SQL, python and other
Vendor Response
Dear Rashik, Thanks a lot for your review. Alpha Serve Team
Replied October 2022
Rahul
Financial Services, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
A blend of success and disappointment
It enables seamless data integration of data ServiceNow into Power BI, allowing for comprehensive and real-time data analysis. It facilitates real-time data syncing and provides up-to-date insights into ServiceNow metrics, KPIs and performance indicators.
CONSConfiguring and implementing this tool may require technical expertise that might act as a challenge. This tool requires licensing and additional costs which is a bit on the higher side and should be considered.
Vendor Response
Dear Rahul, Thanks a lot for your review. We are glad to know that the pros of our solution are valuable for your company. At the same time, it is paid as there is a team behind the product that constantly release updates and new features, as well as provides significant technical and customer support, otherwise it would be impossible. The price is visible on the Store, as well as there is a free trial period available for evaluation. Best regards, Alpha Serve Team
Replied July 2023
Vinoth
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Visualize Your ServiceNow Data Here
Excellent Integrating software for service now in power BI.Helps a lot to get the real time data from service now and Data Analysis are done with good accuracy in real time.Easy to use, anyone can learn easily and use.
CONSUser Experience should be improved a level better.