About Rubrik

Rubrik is a data management solution that helps businesses streamline data backup, archiving, offsite replication and compliance management operations via a unified portal. It enables organizations to detect anomalies and protect business data against ransomware and other online threats.

The application allows employees to search various files, databases and applications using predictive search capability. Features of Rubrik include role-based permissions, auditing, analytics, access control and more. Additionally, it lets managers define protection policies, configure disaster recovery workflows and generate and share custom reports with internal and external stakeholders via email.

Rubrik comes with an application programming interface (API), which faci...


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36 Reviews of Rubrik

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(9)

9

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

March 2018

User Profile Picture

Jon from Flexential

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

We use Rubrik to protect Managed Cloud devices for our clients and we love it

Rubrik has allowed us to stop focusing on the minutiae of running a homegrown backup storage/orchestration product and focus on automation of the infrastructure/deployment instead Rubrik has improved the performance of our backup jobs, allowing us to perform more backups with fewer resources overall Rubrik has given our clients more choice in how backups function

Pros

The Rubrik API is central to the product Rubrik backs up VMware-based VM very well Rubrik is a growing company, which makes the personal interaction we have with their folks very rewarding and productive

Cons

The Rubrik product is still young (only a few years old), so it has some room to mature, specifically in the non-VMware backup space Rubrik is a growing company, so sometimes it's difficult to build a relationship with tech support staff when you get a new person every time

October 2020

Casey from Healthcare

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Backups made easy

Easy to install. Support is excellent. The product has saved us a few times with production servers going down. Instant recover is great.

Pros

Setup was a breeze. Easy to create SLAs depending on how many snapshots you want of each vm. Migration to either azure or aws is also handy. Customer support is excellent.

Cons

No cons at this point in time as we've had no issues whatsoever with the product.

Reasons for Choosing Rubrik

Local contacts and existing customers pointed us toward Rubrik and recommended it.

Reasons for Switching to Rubrik

Numerous issues with Rapid Recovery. Support not the greatest. Expensive for what we got. Wasn't a fan of the console.

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

1.0

March 2018

I am patiently awaiting the release of 4.1 which should bring massive improvements .

We haven't progressed far enough with the product to see value to our overall business objectives.

Pros

Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores.

Cons

I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments.

May 2021

Andrew from Kent ISD

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Amazing backup solution, always adding more features!

Amazing, coming off of an old outdated solution Rubrik is leaps and bounds better in pretty much every way. They are always releasing new features and things to try out or systems supported. It's great.

Pros

It's FAST. Backups complete in no time. We used to have a 12-16 hour long backup window, with Rubrik that's been shortened to about 3 hours and it doesn't even need that. Also it's build "custom" so no need to plug in Java or linux commands, most stuff is done through the gui or APIs and it all easy to understand, learn, and use.

Cons

Replication and archival could use some help. Replication only to another Brik, and archival, while it works, is slow and tends to not be very space or bandwidth efficient.

Reasons for Switching to Rubrik

Avamar was old and outdate, built around Java, and restores and mounting backups was slow and clunky.

March 2018

User Profile Picture

René from RoundTower Technologies, LLC

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Brik the holes in your data protection strategy

Much better ROI over traditional data protection solutions like Avamar. Fastest time to market. High rate of innovation delivers great business value.

Pros

Fastest time to Market - literally takes minutes to install and setup (assuming your prerequisites are met). High rate of innovation - Rubrik has a very fast release cycle, new features come out regularly. Amazing support - very high NPS score, these guys care about their customers.

Cons

New to the market - but these guys are just getting started. No support for non-x86 workloads. Only starting to support in-guest agents for application and database consistent backups.