Teramind

RATING:

4.63

(76)

About Teramind

Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM monitors user activities on applications, websites, file systems, network, email, social media and more. Behavioral rules can be created to automatically warn, block, notify, lockout or take other actions when an anomaly is detected. Its session recording feature allows investigation of incidents with video and optional audio recordings of users' desktop. Teramind DLP comes with all the features available in Teramind UAM plus: automated data discovery and classification with built-in support for many sensitive data types for personal information, health and financial information (PII/PHI/PFI). Its optical character recognition (OCR) module can detec...

Teramind Pricing

Subscription based pricing. Starting price is for a single user on Teramind Starter (Cloud). Minimum 5 users. Volume discounting applies.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

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Teramind Reviews

Overall Rating

4.63

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Teramind

1 - 5 of 85 Reviews

User Profile

Andrigo

Verified reviewer

Information Technology and Services, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Teramind is your eyes on your company

Teramind is an amazing software and it has so much features than i can't even remember all of them. I've done a lot of tests with other solutions and i couldn't find any that satisfyed my needs, but Teramind do!

PROS

I think Teramind is the only solution that provied all the features that i searched in a solution like this. The best feature certainly is the video recording and live video streamming. I cannot find that feature in any other solution, and while it is available on Teramind, it provides even more that i was looking for, like remote control of the monitored machines and 6 months of video recording saved on cloud, for EACH monitored computer.

CONS

It is an expensive software. Even choosing the on-premise version (which should be the cheaper option), it costs a lot. I think they could lower the price, so they can sell more.

Reason for choosing Teramind

Teramind has a lot more features.

Vendor Response

Hi Andrigo, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team

Replied March 2021

Larissa

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Convenient and comprehensive cloud based PC monitoring software.

Remote user time management, security risk mitigation, and productivity enhancements.

PROS

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

CONS

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

Vendor Response

Hi Larissa, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Replied May 2018

User Profile

Will

Verified reviewer

Automotive

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2018

Limited usability for Mac users

Great idea for tracking staff productivity

PROS

The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking

CONS

I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.

Vendor Response

Hi Will, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are always working towards providing an even better user experience for our customers. Thank you Team Teramind

Replied January 2018

July

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

best for monitoring and training

PROS

This software has the option of live viewing and that helps training new employees. It has keystroke tracking to see every click.

CONS

The price! It's pretty expensive, the yearly fee for 5 licenses.

User Profile

Rene

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Its has been an amazing expericence and a winderfull software that does exactly what you want!

Security, Control, peace of mind. the ability to know all that is going in the organization

PROS

Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need!

CONS

For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues.

Vendor Response

Hi Rene, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Replied February 2018

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