About BedrockData


BedrockData is a cloud-based data integration software that helps businesses unify customer information from multiple Software-as-a-Service (SaaS) channels and present on a single platform. Designed for businesses of all sizes, its key features include data integration, preparation, de-duplication, mapping, cleaning and dashboards.

To provide a united database, BedrockData allows integration with various third-party software using API or login details, including Zoho, MailChimp, Salesforce, HubSpot, Zendesk, Shopify and more. It also provides integration with analytics tools such as Microsoft PowerBI, Tableau, YellowFin and Amazon QuickSight.

BedrockData helps businesses maintain General Data Protection Regulation (GDPR) compliance and automate the data preparation processes within secure networks. The software is available via monthly subscription and extends support via an online knowledge base, online support, phone and email support.



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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of BedrockData

Overall rating

3.67 / 5 stars

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November 2017

Sean from Canalyst

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

November 2017

Very very bad...

Pros

The concept is excellent and it seems to work well with a one-way sync for many platforms. A few members of the support team have been helpful.

Cons

Where to start... we were misled from day one. Our particular integration scenario happened to be a unique situation for their team - our impression was that they had done integrations with these systems all the time ( they had, just mostly with other systems, and only in one direction). So that's enough to know that there are most definitely going to be issues. Given the team is based on the east coast, responsiveness is very subject to time zone. So time zone plus definite issues means problems take days/weeks to solve. Lastly, there are seemingly basic tasks that the platform just can't handle - it can't pull email records from Pipedrive. "you can integrate two CRM systems and share all the data... except email" -> not helpful and not disclosed during the sales process. I complained to their product manager... and I got back: "It wasn't specified it in the service agreement and have no plans to develop it, so we're not obligated to do it". In retrospect, we should have done more due diligence - that's very obvious. In the end, there was no information shared in the sales cycle that our situation was unique and that there may be limitations, the product ended up not working to our expectations, they relied on specific details in the contract to explain that our expectations were misguided, and ended up communicating all this poorly while not offering any helpful fix. Do you want to do business with a culture like this?

October 2018

Robert from The Center for Vision & Values

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2018

A Warehouse Tool for data

Pros

We use HubSpot, and BedrockData was integrated and it fed our HS data to reports and dashboards that we needed--we built our own reports which was a plus.

Cons

The Smart list feature was a little confusing at first.

June 2017

Robert from The Center for Vision & Values

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

We used this to clean up our data across our various systems and departments.

Was easily able to reduce duplication in our records.

Pros

Really liked how this product paired our data across our systems and allowed us to avoid duplication--or triple records for that matter. The data sync process was also very smooth.

Cons

It was kind of costly. We only had three systems and departments to clean up data for so I am sure it would be very valuable for a business that uses many systems.