All Knack Reviews

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josh

51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Makes building apps look easy!

Matthew

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2016

Great software now good for users in Europe.

I use Knack to build my main business application. The interface and functionality is excellent and I have looked at all the alternatives at length. If you are not an IT person, then this really is the business. The tutorials are also good. The support team are responsive in the chat interface. During the two years I have been using the product there have been continuous upgrades which have been excellent.

PROS

Great intuitive interface, great software, fair pricing. Now that EU servers are available this makes it a great product for users like me who hold client data and need to comply with EU data privacy laws. I am already delighted with the product, but have seen a beta version of the new builder which in my view takes the produt from excellent to perfect. As a non-technical user (I am no more than a competent excel user) I had never thought I could build my own functioning application. With Knack, I can.

CONS

The standard support hours are based on the US working day so that means we in Europe have to wait. Having said that, if there is an emergency there is 24 hour response there. This is a minor niggle and I guess when Knack grows to dominate the world they will put more support on.

Noel

Management Consulting, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Excellent Tool - Highly Functional

I really like Knack. It's an absolutely super tool

PROS

Super tool for developing multi-user database focused applications. Per developer pricing (as opposed to per user). Easy to provide ROLE based access to different inputs, views and reports Super documentation and templates to learn from or get you started Rules to display and update screens/records Easy to add rich functionality to an application Really nice data import tool Single sign on with Google (and others) Excellent support API/Integration using tools like zapier

CONS

Need to know some basic html/css if you want customise the look of your screens No IF THEN logic (probably could use Zapier for this) Nice if users could import data (as opposed to builder) Easier back up tools

Reason for choosing Knack

Initially because of the licensing model which is per developer e.g. my app has 60 users. This costs $800/annum and the equivalent for example from Airtable would $14,500 (with out SSO) which came with Knack.

Kevin

2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2018

Useful but full of problems

PROS

Easy to create web-based apps. Can achieve a variety of tasks using 3rd party tools. You can embed your app in your website.

CONS

The interface is slow and limited. Can be quite clunky and frustrating and trying to work out how to achieve something with the help of Zapier. Customer support stinks. No one is ever able to sort any issues and if you make the slightest mistake or accidental you could break the whole app and be needing a backup which they charge , they quote 1-3 hours usually and takes 3-5 working days so not particularly business friendly. Javascript locks up occasionally in the back end and you're either left waiting and nothing happens or nothing happens when you click the save button. Fairly expensive considering how unpolished the software is and how woefully awful their customer support is. The reliance on Knack/Zapier/Webmerge integration doesn't always work seamlessly and learning to implement it yourself can result in duplicate Webmerges which cost a lot of money too.

Bill

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Positive Review for Knack

I needed to create an Organizational Management tool to recruit, onboard, and manage Sales Teams and their prospects. Within a week, I had built a functioning app.

PROS

The top 3 features I like are 1. the software is easy to create tables, and make relationship connections. 2. The User Manual is comprehensive. 3. The Templates provide real examples of the logic an relationships.

CONS

HTML does not seam to allow a Full Window Width display of Tables.

Reason for choosing Knack

Functionality & Price.

Reasons for switching to Knack

Price, ease of use, online hosting, scalability.

Anonymous

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed July 2018

The most powerful no/low code database app for non-coders

PROS

- Lives up to the "no code" billing many other platforms tout, but with Knack you can actually build a feature-rich app without coding. - Zapier integration recently improved, greatly expanding the capabilities of the app - Out of 10-15 database apps I tried, the learning curve was shorter and support documentation was more useful with Knack - Easy to implement and strong user security/user roles implementation - Unlike many business-focused app builders, Knack is designed for many users in structure and in pricing model, so it's the best for customer-facing applications (including ecommerce websites) - Basic subscription plan includes all the features most will need, unlike many apps that pull 1-2 critical features into their mid-tier and enterprise plans.

CONS

- Pricing plan options are slim, and the base plan is a bit more expensive than others in the similar tier. - Very difficult to style the app in an attractive manner without a fair amount of CSS and/or Javascript understanding (though the standard design is fine and mobile friendly). Limited options for customization in the dashboard. - Main troubling issue is with how pages and views get created with every menu and link you add..causing a quickly overwhelming page structure and sitemap. Biggest related caution is that when simply deleting a menu item, you could also be deleting an entire page or detail view without clearly being told that (and no way to recover it).

User Profile

Kevin S.

Verified reviewer

Furniture, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

One of the Best

PROS

Knack is seriously one of the greatest apps that exist out there for those who need to organize their offices. Nowadays, data is produced in such huge amounts that it ca be very difficult to organize. This leads to chaos and lost productivity. Other database apps like Access, OpenOffice and even just SQL are not user friendly and the UI is chaotic. Knack is an easy way to make your own custom database with functionality that expands seemingly daily.

CONS

There's a bit of a learning curve, but I learned it in about a week. Now I've made a CRM/HRM/Project manager all in one with unlimited logins for pennies on the price of a full-suite solution.

Laurent

Mental Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

Simple, affordable, and efficient software for data entry and client file management

It did better than I hope for cheaper than I thought. I am tech-savy but not a programmer by any means and yet I was able to quickly set up a full environment and interface.

PROS

Simple but solid interface. Customizable and overall good looking interface for the user, very decent pricing, great tutorials and models.

CONS

More customizing options would be great, especially for formatting texts.When using calendars, each appointment counts as 1 record, so it adds up pretty fast.

Reason for choosing Knack

Ease of use, cost, features

Reasons for switching to Knack

We wanted to have easier access to our data for statistics purposes and more freedom in adding/removing questions from forms.

Maxwell

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Customizable features for our Spa's client records

Increased communication between staff and clients, accurate record keeping for all clients, and for all staff to access!

PROS

How customizable it is to our ever changing needs as the company grows and changes! We are able to access it on multiple devices at once, and have different log ins for each employee!

CONS

Have experienced software shutdowns that have slowed business, not always able to do what we need, but there is usually a work-around!

Sunny

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2017

for custom app is worth a look

Very powerful to customize for your specific need It's not that easy to build without strong computer skills I paid for knack to code ours but they no longer do that - they have a list of contractors you can hire to do custom work

PROS

Can be a build a system quite powerful

CONS

Wish would integrate w barcode scanner Need to invest time to really learn the platform

Christina

Building Materials, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed July 2019

Great Product, Trouble with Stability of Platform

Overall, I think this is a strong product but still has bugs to work out and functionality to be added. However, it is still one of the best of this type of product.

PROS

Incredible product for building databases/order systems for small organizations. Functionality is substantial.

CONS

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc... Also, having problems with the rules and parameters disappearing randomly on forms has been a problem for my organization.

Robert

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2016

Best Database Platform Out There

After listening to vendors with my company for weeks, I had enough. Every system that was pitched for our needs was either ugly, or inflexible, and not all that infrequently, both. I began my search for online database platform technology and quickly found Knack among a few other competitors. What set Knack apart was the appearance of the software. I am of the believe that a product is worthless if no one ever wants to look at it, and Knack stunned me. It was a clean, crisp, interactive set of user interfaces that quickly led to live database views. I set up the trial, and was sold.

PROS

Intuitive design! It just makes sense from the get-go, even if you have little understanding of relational databases, with a bit of light reading of Knack's thorough documentation, it's not difficult to get going.

CONS

Definitely the way the front end views of your database operate in a mobile device. Some of the feature's are basically unusable, and if your user's are going to use a mobile device, you really have to keep that in mind when developing the database's UIs or you can end up with a bit of a mess.

Leann

Banking, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Affordable and did everything we needed!

I loved Knack! The fact that it was completely customizable made it so it did everything we needed to do and more!

PROS

I love that Knack is completely customizable! This product can do almost anything you need it to do with little to no programming experience required.

CONS

To get Knack to do exactly what you want, you have to build it which can be time-consuming but ended up being it worth it for us in the end.

Emmarose

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Knack

Knack has helped us systematize our quoting process. Everything is so much quicker with knack.

PROS

Though I do not use the more behind the scenes features of knack, I use it every day. We use it as a program to quote our products to clients. This has reduced the quoting time from 30 minutes to 30 seconds.

CONS

I have no qualms with anything about knack. I do not use the programming end of the software, but the user side is very convenient.

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Neat product depending on your needs

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs. It might be more valuable for those who want to use it as a full database rather than using pieces of it.

PROS

My company used Knack as a recruiting tool - we had applicants create a profile and apply through the site for various job postings - and it was fairly easy to set up. The system itself was easy to navigate, and it kept the records organized nicely.

CONS

It's possible that using Knack as a full database provides better results than using it as a recruiting solution, but it did seem limited in features for our purposes. We've used other database products that have a lot more features and functions in addition to being much more customizable.

Alisha

Verified reviewer

Entertainment, 11-50 employees

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2016

Exponential

This is a power software that has expontial potential. As an operations manager it has been wonderful to build great applications for my team without the middle man or crazy cost. Somethings I try and other don't but it is always building on itself. I am looking forward to seeing the development from the software.

PROS

DIY... It has a learning curve but if you get excel you can figure this out! Which makes it easy for me to play with all my ideas.

CONS

It is still growing and does have some limitations but support has been great and they seem to listen to the needs of the customers.

JC

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

Knack Makes It Easy To Build Business Apps

Knack has allowed my company to build business apps for our everyday important task ,in a very easy and quick way.

PROS

The simplicity in building business apps and in a very affordable way.

CONS

Their really isn't anything negative about this company. It continues to grow and improve to be the best in their market.

Han

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

Knack helps us deliver great customer service

This software has enabled my company to increase customer service by embedding databases in our website and thus allowing our customers to look up complicated information in an easy way.

PROS

Its easy of use (the team that build our databases are no experts at all!), and the fact we can embed the databases in our website.

CONS

To create a multi-level navigation menu with the current feature set, we need to apply some work arounds to make it do what we want.

Jonathan

Verified reviewer

Used daily for less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Amazing support

PROS

Ease of use and user function to arrange data for customers. The support staff have been so supportive I ask them questions all the time and are just really happy to help with sometimes silly questions.

CONS

Could do with a little more customisation to represent data such as tiles and visual tools like a website builder would work great for the visual representation for pages. Though I feel knack could be set to bring on some awesome features later on. Think knack could also have multiple object records within a list of data connected to the logged in user as big work arounds are needed for this at the moment

Alejandra

Higher Education, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING: