All Cove Data Protection Reviews
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Mike
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Simple And Effective Backup
SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.
PROSSolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.
CONSThere are a few limits on the scheduling features but we have managed to work around them.
Joseph
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2023
Be careful before implementing
Being charged for storage not actually used. My very first backup was a server. Someone had a 5TB external plugged in as I set up the backup. It was then excluded from the backup. It never backed up the external drive, but I was still charged for the storage because it was "selected" for a single day. I explained this to their support team, and their response was, "This is how we charge." I will include screenshots to show.One month after signing up, I get an email notification of a price increase. Then if that was not bad enough, they sprung this,"Oh, you are under contract and can't terminate without a fee." This was NEVER explained to me by ANY of their agents until I tried to leave. These business practices are horrific. Unless you don't care about throwing away money, stay far away.I have never had such a bad taste in my mouth. These kinds of bad business practices were the kind of thing that made me leave Solarwinds. I will never consider doing business with them ever again.
PROSIt was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups
CONSDifficulty in setting up. No help in setting up. How they charge. Poor customer service
Reason for choosing Cove Data Protection
ease of recovery from Office 365
Reasons for switching to Cove Data Protection
Axcient could not provide a sort option of search results when trying to recover Office 365 items
Anonymous
51-200 employees
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2021
backup and restore
tried this tool to have it integrated with other SolarWinds products and its a pretty decent solution.
CONSThere are better products out there with more features and alesser cost.
Ramon
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Best Backup Software
Overall is being great, a few glitches but support try there best to meet your expectations.
PROSBaremetal recovery is amazing it just works.
CONSRecent Updates where it does not tell you what is the issue.
Reason for choosing Cove Data Protection
There was too much configuration involve in order to get it up and running.
Reasons for switching to Cove Data Protection
There was no console for management or cloud backup.
shabbir
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2021
Must recommended flexible and reliable product for SMB or Enterpraise
plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM servers, backup, encryptions, or restore easily in operations in though a bit worried about its console.
PROSIt is a next-generation product in backup very flexible and feasible to handle. backup solution's primary use case is to handle multiple products which can be able to support multiple platforms and along with scalability and feasibility in utilization.
CONSConsole to user roles created like especially admin is not such great in performing actions and Multiple servers handling is also a challenge.
Reason for choosing Cove Data Protection
Budget, scalability, and excellent for enterprise customers for managing Servers and cloud workloads.
Russell
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Cloud backup that works well for Hyper-V or VMWare.
Our Hyper-V backups work very well. We get a daily report about each backup with detailed analytics and information. We love the cost and value of the product as well as the peace of mind of having immutable backups off-site. It also allows for a local "Speed vault" so local copies of the backups can be used for quick restores.
CONSI misunderstood some of the initial setup of the product and was using it incorrectly. My fault, but support made me aware of the changes I needed to make and now we have it humming right along!
Reasons for switching to Cove Data Protection
Needed to move to a cloud product for greater security.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Simple and Easy Backup Tool for MSP's!
Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to!
PROSWe have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic.
CONSOne thing we wish it did is truncate the SQL logs while in Full Recovery mode.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed March 2021
Never regretted the change to SolarWinds Backup
I recently made the "big step" to set up an external server for my work. Since then, smaller, non-business optimized cloud services didn't seem to scale up in pricing and protection, so i subscribed to SolarWinds Backup. It obviously has a ton of tools, that i might never need. But since my daily work routine is based on different projects with different customers, it's crucial to have a central storage point, that is easily accessible from everywhere and reliably saves all the steps of editing.
PROSWith several backup-steps SolarWinds Backup assures a complete protection from dataloss. Data is easily accessible from everywhere and backups are generated automatically and efficiently. The ability to access old versions of backups is especially helpful to never lose progress!
CONSI didn't encounter any real problems with this software. The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem!
Gary
Verified reviewer
Computer & Network Security, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Reliable backups, excellent interface.
I've used other backup software in the past and I can say this is the best one I've ever used, hands down.
PROSBackups are reliable and easy to implement at any time. You can store multiple weeks or even months of backups at a time, and restoring data when needed is a snap!
CONSGetting help from SolarWinds support can take a few days if they're busy; a very good knowledge base is available to all users and can usually resolve most issues, but speaking to an actual engineer for difficult troubleshooting can be difficult to get started.
Bob
Verified reviewer
Computer Networking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
Solar Winds Backup reasonable price a the secure backup
Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial.
PROSOnce installed it just does the job. Often going several months without any issues in backing up the system.
CONSSomewhat difficult to learn, but is logical and the support is good.
Arjan
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Solarwinds backup made my life easier
It is easy to setup and maintain and works mostly without any problems.
CONSThe portal is sometimes down due to maintenance.
Reason for choosing Cove Data Protection
We were already a Solarwinds (ncentral) user.
Reasons for switching to Cove Data Protection
Ahsay was horror, we want an easy to use product.
Dustin
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Cove Data Backup is a set and forget backu product.
All in all I am very happy with this product, I am not looking for an alternative for my basic file and folder backup and restoration for our clients
PROSSuper easy to deploy, doesn't even require a reboot; and you are up and running.
CONSRestore is great; but the disaster recovery options are limited.For clients with 100s of thousands of files; restoring files that you are looking for is not searchable from the restore GUI; and the virtual disk can be really slow to index.
Jaden
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
great product for workstation backups
We use this software for everything from full server restores to single file restores. It always does its job.
PROSThis product is extremally easy to use. In just a few minutes you can restore a file or folder to a users machine to to a server.
CONSOther than it working a bit slow sometimes which it to be expected with a backup software, I do not have any real complaints about it.
Brian
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Simplicity and Trust
Solarwinds set a stand and bar for the industry to match at minimal and best if capable.
PROSSimplicity. It just works. Thats a huge plus.
CONSHelp and how-to sections are a bit flaky to navigate around.
Reasons for switching to Cove Data Protection
Ninja is still learning their own product. Solarwind KNOWS theirs.
Eli
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Very solid, but expensive with some restoration hiccups
Overall, I have been happy with the product. The online backup option has decreased the amount of time spent working with clients to connect local backup drives. Support has been very helpful.
PROSOverall, Solarwinds Backup just works with little intervention needed. I was skeptical of what was promised by the sales people, but after using it, I was very impressed. The online backup function helps to ensure backups always complete if local hardware is disconnected or failed.
CONSI have run into some problems that have delayed restores, but in each instance, support has been able to help restore the device successfully. It would be nice if there was a local only option for backups. The price of the product is higher than other options.
Andrew
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Solarwinds Backup
Fantastic product
PROSEasy of install and setup, ease of Use, accuracy, recovery option
CONSLack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts
Reasons for switching to Cove Data Protection
Integrated with N-Central
Kelly
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed December 2019
N-Central & SolarWinds Backup
Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent. I've used many different products and consider SolarWinds backup to re reliable and dependable.
PROSIt is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves.
CONSWhen compared to Veeam or other mature products it is lacking in features. However, direct apples to apples comparisons it does a very good job of file level and database level backups.
Jacob
Computer Hardware, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Great backup software!
It's been great so far! I've recovered several customer files that were inadvertently deleted with very little trouble.
PROSIt's very reliable, especially the VDR restore tests that you can run on a ESX or HyperV box. I have very little issues with the product after the initial deployment.
CONSI wish that the RMM version had as many features as the standalone version. Not having the capability to restore to the cloud would be nice.
Mark
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2019
Solid and reliable
The best thing about this solution is that you don't have to babysit it much. 95% of our client backups work without a hitch. Never had any problems restoring from backups.
CONSThe Exchange restore is kind of a challenge, especially if the database is large. No built in tools for granular restore of mailboxes, You have to use powershell.
Rick
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great backup product
Great product, cost effective solution.
PROSSoftware is easy to use, set up, and administer. Also the cost is so much better than competing localized products
CONS1. Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.
Reason for choosing Cove Data Protection
Cost and ease of use
Reasons for switching to Cove Data Protection
Cost and ability to store offsite (cloud).
Brad
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Been using the product for over a year now for our MSP customers, works awesome.
Local and remote backup for our clients with easy to use single pain of glass for problems.
PROSEase of use is the KEY to this software. Further you can use your OWN offsite dataVol, a lot of products force proprietary dataVols or their cloud storage.
CONSSome scheduling limitations. Interface could use a couple "tweaks". Can not replicate local to more then ONE remote dataVol.
Wayne
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
It's a great product which is fully supported 24x7 both by email and speaking with a live support.
It's a great product for client with both large and small amounts of data. Easy to install and configure.
CONSNot easy to setup if you want passing clients to run a free trial and download the software and create their own account without contacting someone in Administration.
Mark
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
It's a great Hybrid (local/remote) data protection product for SMB clients.
Cloud Management Console includes great monitoring and alerting capabilities for entire customer base. Very knowledgeable 24/7 support. Proven to have easily recovered clients from Ransomware attacks.
Jeff
Computer Networking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Fast, professional backup
Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients site.
PROSSimple to use, enterprise class features, very fair on the storage limits, no gimmicks. 24/7 support. Above all I saved a clients burning building from this backup service. You can schedule backups nightly, twice a day, or down to every hour if you choose.
Solianny Antonieta
Verified reviewer
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2018
Complete and reliable backups with powerful additional features.
Practical solution that provides a backup and recovery tool to prevent reconfiguration in the event of system failures.
PROSIt is very accurate in the creation of copies of the entire computer including user, application and configuration data, as well as the operating system, it allows the planning of common backups and creates rescue media that are necessary in case of incident with the workstations.
CONSIt has a wide range of configurable options so it is necessary to study your options calmly so that the data backup is reliable and adequate according to each requirement.