ManageEngine Applications Manager vs Site24x7
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.5 / 5
Value for Money
4.7 / 5
4.5 / 5
Customer Support
4.7 / 5
4.5 / 5
Functionality
4.7 / 5
4.6 / 5
Last Review Written
September 26, 2024
September 20, 2024
Pros/Cons
Pros
- The customer support is excellent, and the documentation is comprehensive, making it easy to troubleshoot issues and implement best practices for optimal performance.
- The user-friendly interface, real-time monitoring, seamless integration, and excellent customer support have all contributed to a smoother and more reliable IT infrastructure management.
- Its a very good monitoring tool. The overall ease of use ,configuration and excellent customer support makes it one of the best monitoring tools available.
Cons
- Limited agents for APM marks a limitation on the usage of this tool.
- This maybe because my company has not set up that feature. I find it difficult to find closed or past requests.
- Some users have reported difficulty troubleshooting issues within the tool.
Pros
- The ability to add in extras such as services and application monitoring on top is great.
- Site24x7 is very easy to use, excellent Customer Success outreach to assist in solution evaluation and configuration.
- Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
Cons
- Connectivity to the cloud is somehow restricted for government agencies in Saudi Arabia.
- UI seems overloaded, sometimes user can get confused where to go.
- There are almost to many things you can monitor. The licensing pricing model can be hard to understand also.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
