# 365 Collect Software Reviews, Demo & Pricing - 2026 > Review of 365 Collect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/debt-collection/365-collect-profile --- [Home](https://www.softwareadvice.com/) / [Accounts Receivable Software](https://www.softwareadvice.com/accounting/accounts-receivable-comparison/) / 365 Collect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # 365 Collect 2026: Benefits, Features & Pricing Wondering if 365 Collect is right for your organization? Our Accounts Receivable Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview 365 Collect 4.3 [(3)](https://www.softwareadvice.com/debt-collection/365-collect-profile/#reviews) Pricing Pricing available upon request ### About 365 Collect 365 Collect is a Microsoft-powered platform designed to simplify, automate, and enhance the management of arrears and debt recovery for organisations. Tailored for businesses of all sizes, 365 Collect empowers your teams to manage overdue payments more effectively while maintaining a customer-first approach. Transform Your Arrears Management with 365 Collect: End-to-End Arrears Management: Streamline and centralise all arrears and collections operations on a single platform, reducing complexities and providing full visibility of outstanding debts. Boost Productivity: Automate routine processes, such as payment reminders and customer follow-ups, freeing up your teams to focus on higher-value tasks. Enhance Customer Engagement: Leverage intelligent, omnichannel communication tools to provide customers with timely and relevant information, ensuring they stay informed and engaged in resolving their debts. Flexible Payment Solutions: Tailor repayment plans and offers to suit each customer’s unique situation, improving the likelihood of on-time payments. Key Features: Advanced Arrears & Collections Strategies: Implement robust, data-driven strategies such as Champion/Challenger to... optimise recovery efforts. Customer Self-Service Portals: Empower customers to manage their accounts, make payments, and set up payment plans with ease. Omnichannel Communication: Reach customers through their preferred channels, including SMS, email, and phone, to provide timely payment reminders. Comprehensive Reporting & Insights: Use Power BI and other tools to track arrears trends, assess recovery performance, and gain actionable insights. Hardship Management Tools: Offer flexible solutions for customers in financial difficulty, maintaining relationships while ensuring recovery efforts continue. Why Choose 365 Collect? Built on Microsoft Dynamics 365: Seamlessly integrates with Microsoft’s ecosystem, automating your arrears and debt collection processes while providing a unified view of customer accounts. Secure & Scalable: Hosted on Microsoft Azure, ensuring data security and scalability as your business grows. Powered by AI: Leverage AI-driven insights and automation through Power Platform tools like Power Automate and Copilot Studio to optimise communications and operations. Wondering if 365 Collect is right for your organization? Our Accounts Receivable Software selection experts can help you in 15 minutes or less. ## 365 Collect User Interface ## Popular 365 Collect Alternatives Main Product 365 Collect 4.3 [(3)](https://www.softwareadvice.com/debt-collection/365-collect-profile/#reviews) Ratings Breakdown - 4.33Ease of use - 4.33Value for money - 4.67Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Gaviti](https://www.softwareadvice.com/treasury/gaviti-profile/) 4.5 [(91)](https://www.softwareadvice.com/treasury/gaviti-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.42Value for money - 4.49Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [DebtView](https://www.softwareadvice.com/debt-collection/debtview-profile/) 4.4 [(21)](https://www.softwareadvice.com/debt-collection/debtview-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.56Value for money - 4.81Customer support - 4.10Functionality Pricing Starting at £125.00 per month Get Price Alternative Product [Moonflow](https://www.softwareadvice.com/debt-collection/moonflow-profile/) 4.8 [(29)](https://www.softwareadvice.com/debt-collection/moonflow-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.72Value for money - 4.76Customer support - 4.52Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/) 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Recovr](https://www.softwareadvice.com/product/524414-Recovr/) 4.6 [(13)](https://www.softwareadvice.com/product/524414-Recovr/#reviews) Ratings Breakdown - 4.62Ease of use - 4.31Value for money - 4.92Customer support - 4.31Functionality Pricing Available upon request Get Price ## 365 Collect Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Scalable pricing model Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 365 Collect Features - Popular features found in Accounts Receivable Accounting ACH Payment Processing Bank Reconciliation Check Processing Expense Tracking General Ledger Invoice Processing Online Payments Partial Payments Recurring/Subscription Billing - More features of 365 Collect Activity Dashboard Activity Tracking API Auto-Dialer Automated Notices Automated Scheduling Billing & Invoicing Borrower Management Business Process Automation Call Recording Collection Agencies Compliance Management Contact Management Credit Card Processing Credit Reporting Customizable Reports Customizable Templates Data Import/Export Electronic Payments Email Templates In-House Collections Monitoring Multi-Channel Communication Multi-Currency Multiple Payment Options Multiple User Accounts Payment Collection Payment Plans Real-Time Analytics Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Search/Filter Self Service Portal Template Management Third-Party Integrations User Management Workflow Management ## 365 Collect Integrations PayPal Integration rated undefined from -1 review ClickSend Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## 365 Collect User Reviews Overall Rating 4.3 Ratings Breakdown 5 67% 4 0% 3 33% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.7 Functionality 4.3 Have you used 365 Collect and would like to share your experience with others? AD Ash D. Verified reviewer Banking 51-200 employees Used daily for less than 2 years Reviewed January 2024 traveling on the shoulders of a giant 5 it has been an amazing journey so far, I am sure we're only 60% of the way through it to the final vision but when we are there, I can confidently say we will have one of the best collections systems i nthe market . Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: After being in the industry for over a decade and delivering multiple solutions across big banks i can finally say i am working with a complete debt collection solution. The beauty of 365 collect is the ability to configure such agile fashion with complete connectivity to external databases. it makes the solution so much more attractive for ever evolving business and business going through rapid transformation. more importantly there is a wealth of knowledge and a really supportive team managing the product that are the real assets of the business Cons: The system is pretty comprehensive in terms of capability, and it is enabled to be shaped exactly the way a business wants it to. perhaps the only think i can call out is that due to it being a relatively new system, off the shelf it doesn't come with complete end state solution like some of the higher end solutions in the market however that has been ideal for us because it allows us to completely customize it to our liking. Reasons for switching to 365 Collect Lack of ease and simplicity in change. limitation in customization and configuration and cost structure Vendor Response We’re thrilled to hear that our debt collection software has significantly contributed to your business's success. Your experience, especially after a decade in the industry, speaks volumes about the impact and effectiveness of our solution. We're very pleased to know that 365 Collect's agile configuration capabilities and seamless connectivity to external databases have met your evolving business needs. It's rewarding to hear that our solution's flexibility and customisation options have been instrumental in your journey to building a top-tier collections system. Our approach has been to provide a customisable and adaptable platform that can be tailored to each client's unique requirements. This flexibility allows for a more personalised and effective solution. Although 365 Collect is relatively new, we’re excited about the new features we have planned in our roadmap for 2024 and beyond. Thank you once again for choosing 365 Collect and for your trust in our product and team. Replied January 2024 Read More BR Brad R. Verified reviewer Financial Services 51-200 employees Used daily for less than 2 years Reviewed February 2024 365 Collect & Flexicommercial 5 Excellent. delivered in a very challenging timeframe with a platform that was a step up in terms of capability. Very happy collections management and users as a result. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Implementation was fast, Price was competitive, High Configurability, Powered by Microsoft (security, Availability, Performance), able to support our commercial business strategies Cons: Reconciling volumes of SMS, Emails, letters not simple. Reasons for choosing 365 Collect Price, Configurability, Architectural Alignment, Ownership of Data Reasons for switching to 365 Collect Price, Configurability, Architectural Alignment, Ownership and access to our Data. Vendor Response Thank you for your review! We're delighted to hear about your positive experience with 365 Collect, especially the fast implementation, competitive pricing, and high configurability. It's great to know our platform supports your business strategies effectively. We appreciate your honesty regarding the challenges with reconciling communications. We're continuously working to enhance our features and your feedback is crucial for our improvement. For any specific suggestions or further discussion, please don't hesitate to reach out to our support team. We're committed to delivering value and exceeding your expectations. Thanks again for your trust in us and for sharing your experience. Replied March 2024 Read More BH Bill H. Verified reviewer Financial Services 201-500 employees Used daily for less than 2 years Reviewed February 2024 Review of 365 3 Easy to use. Out of the box has good options. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Automation. Can be development for each purchasers individual requirements. Cons: Still has some bugs that come out of no-where. Reasons for choosing 365 Collect Wasnt involved so dont know. Choice made by others. Reasons for switching to 365 Collect Time to get a better option for both price and something to be more future proof. Vendor Response Thanks for sharing your thoughts. We're glad to hear that the automation and customisation options of 365 Collect meet your needs and that you find our platform easy to use with good out-of-the-box options. We take your feedback on encountering some bugs seriously. Our team is continuously working to improve 365 Collect and resolve any issues to ensure a smoother experience for our users. We'd appreciate any specific details you can share about the bugs you've encountered, so we can address them promptly. Please feel free to reach out to our support team for assistance. Thank you again for your review and for choosing 365 Collect. Your insights are invaluable to us as we strive to improve and keep providing a great service. Replied March 2024 Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Accounts Receivable Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **455** times [Xledger](https://www.softwareadvice.com/accounting/xledger-profile/) **4.5** (12) Recently recommended **219** times [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) **3.9** (474) Recently recommended **208** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **156** times Stuck Between Options? Our experts can help you compare 365 Collect with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice