Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.

No one falls through the cracks. There simply aren't any cracks to fall through.

Intuitiveness of the system. Whenever we had any complications because of our initial lack of.

It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.

Working with Creatio’s team has been a pleasant and rewarding experience.

If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.

The customer service is fantastic and always willing to help. Nataly from bpmOnline at times went above and beyond her duties to help out.

Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone.

Ease of customization and management even for non-developers.

Great interface, absolutely user-friendly and rich functionality for very reasonable price. Customer success management is another great thing about bpm'online.

We’re still making internal decisions on naming conventions and numerous details which is stalling the process.

We were able to customize and adjust it based on our specific needs and goals for our client. The business process platform is a huge advantage.

Bpm’online will not only help automate processes but also organize them – it is a win, win situation.

As a bpm’online partner, I can now provide my customer with sophisticated tools to manage all sales.

We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.

Never seen a more complete platform then the bpm'online platform. It looks good, feels good, easy to use, more than complete and value for money.

Completely satisfied and loyal to Creatio solutions.

Bpm'online Studio - Great tool to improve process implementation and easy to use.

The system has advanced tools to not only manage but also to constantly improve customer relationship. The system’s agility and scalability are some of the greatest benefits to us.

The system is easy to configure, build processes with and make changes as companies grow and change.

All leading to the ability to accelerate business transformation.

Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.

Is ease to use in terms of access our emails, calls, notifications and also client communications.

Now we are fully satisfied with the system and its functionality.

Even though there are so many different CRMs on the market, it's still hard to find what you really need for your business.

The system’s combination of out-of-the-box solutions and easy-to-use configuration tools enabled us to take our customer service operations to the next level.

Very easy to use and integrate teams on working them.

Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.

Bpm online is a hidden gem. From when I first discovered bpm'online I have always liked the modern and simple user interface and reporting features.

You have to be aware of the changes that you make from the beginning or it would be difficult to go back.

Generous selection of Accounting Connectors, Add-ons and Software Solutions. We have not had to go outside of the bpm’online software in search of such applications.

Creatio - great product - really flexible - great customer service.

The system is reliable, looks good, easy to use and rarely do we have any issues. When we do Creatio are fast to act with their great & friendly people.

Customer service was great and the team dedication to find suitable solution was beyond reproach.

WebAR is intuitive, easy to understand, and thoroughly designed to allow 3rd-party agencies a better technology solution in collection software.

This product is awesome. The simplicity is outstanding.

Also, if there is any questions or concerns the customer service is there and provides great assistance to help you.

Lack of examples that you can learn from and training on their analytics reporting tool.

We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.

We have used many other A/R applications, and believe ACE to be the best A/R software out there.

Every time I  use interprose it is a very positive experience. I love how user friendly it is.

Each of the people we dealt with from implementation, training, testing, and live were completely invested in making this process successful for us.

Debtors can also login and dispute their debt, which loads the entire dispute right onto the account and updates credit reporting.

The ability to integrate and bring other vendors to the table, automated jobs to make your processes leaner, continuous innovation and staying ahead of the curve in technology and application.

Payment processing, letters, credit reporting, and dialing are fully integrated, leaving us to focus on collections and sales.

Missing some features since it was not designed for my market requiring development cost.

The changes and upgrades made recently have made me love WebAR even more. Thank you for always being so friendly and for making a great product.

Friendly from day one and always available. Great software which does everything you need and more at a great price.

If your looking for a great collection system at any level let me tell you why ACE is your answer.

You set up your file by putting in a follow up date along with who needs to follow up and what their next step is. No need to send that office memo telling people what needs to be done.

We are a Landlord/Tenant law firm collecting debt from tenants while in property and after they vacate.

Secure, stable,  feature rich collection software with excellent support and reasonable pricing.

The dedication of the staff to making everything work properly is amazing.

Discovering WebAR has been a lifesaving gift. The personnel is very easy to work with and are extremely helpful to guide us in structuring their software to meet our needs.

He is always so nice to me when i call. He is such a nice young man.

The software is user friendly on any level. It allows you more efficient collection.

Trial by fire when we first started. I want everything done yesterday and am always looking for ways to build it better.

A great convenience for our patients in order to pay their bills. Easy to use and great customer service.

Very good customer service. Love the work lists, as we did not have with our previous product.

They are constantly working on how to make it better and easier and if you have any recommendations they love the input.

No user manual, no outside explanation for anything. When an updates come out no fallow up on features.

I could not be any more disgusted with this company and some of their employees.

I like the fact that accounts can be pulled into Excel easily.

Ace is a wonderful product that assists our office keep up with the day to day activity that needs to be done and takes the guessing out of it.

We contribute a big part of our success to WebAR. Their product is easy to use and their customer service is top notch.

US Dollar

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. 

- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. 

- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.  

- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.

- Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.

Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.  

About Creatio: 
The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem.

With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. 


Millions of workflows are launched on Creatio platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group, and many others.

LongDescription

Engagement Tracking

AB Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Social Marketing

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Contract/License Management

Marketing Calendar

Single Sign On

Calendar/Reminder System

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Lead Generation

Email Templates

Email Distribution

Contact Management

XML/RSS

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Territory Management

Channel Management

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Lead Segmentation

Real-Time Notifications

Customizable CTAs

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Field Sales Management

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Data Visualization

Reminders

Website Visitor Tracking

Sales Automation

Customizable Templates

Calendar Sync

Conversion Tracking

Lead Nurturing

Inbox Management

Interaction Tracking

Web Forms

Multi-Language

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Lead Qualification

CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Creatio CRM

In Person

Live Online

Webinars

Documentation

Videos

Formerly WebAR, ACE is a cloud-based, open-API debt collection platform for collection agencies, attorneys, property managers, healthcare providers and government agencies.


This debt-based platform facilitates account bundling (common debtor), custom payment plans, processes automation, judgment tracking, custom screen layouts, unlimited phone numbers/addresses, unlimited note field space, custom forms, open-office custom letter templates, infinitely expandable database, spread posting, report automation, trust accounting, data mapping, SQL reporting and numerous integrated third-party technologies (payment processing, dialers, email, text messaging, voicemail drops, letters and data enrichment).


Included in the solution: open API; application and database server infrastructure; inherited, high data security/infrastructure compliance certifications (SOC, PCI, HIPAA, ISO, FedRAMP, etc.); real-time, multi-site data backups; document storage and real-time backups; business analytics; comprehensive change logs; customer service; monthly updates and software upgrades; and proprietary consumer negotiation avatar (virtual agent collector).



Electronic Payments

Collection Agencies

Borrower Management

Credit Card Processing

Auto-Dialer

In-House Collections

Transaction Management

Compliance Management

Real-Time Updates

Payment Collection

Business Process Automation

Automated Notices

Accounting Integration

Payment Plans

Credit Reporting

Client Management

Third-Party Integrations

Partial Payments

ACE does not require user licenses. Users are added/removed by admin.
Monthly rate includes real-time data backups, document storage and backups, customer support, monthly platform updates/upgrades, third-party audit certifications (SOC, PCI, PENTEST), AWS infrastructure and associated inherited data security, and more than we can list in this little box.

Creatio CRM vs ACE

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