Chaser
About Chaser
Chaser Pricing
Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States. For the rest of the world, Chaser's pricing in USD is as follows: BASIC plan: $40 per month STANDARD plan: $95 per month ENTERPRISE plan: $325 per month
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Chaser
1 - 5 of 45 Reviews
Hinal
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Personalized Emails without the Time and Hassle
* sends what looks like personalized emails to our clients and solicits a response * is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients * increases the amount and time to collection * keeps all communication logged in the software so anyone on the team can see the trail
CONS* wish there was a way to easily send the initial invoices via this software - however don't think its a feature for any A/R collections tool * if we could see the improved time to collection overall and/or for certain clients from a certain period (DSO) compared to a prior period that would be very cool - and helpful to make a case to keep the software to management
Vendor Response
Hi Hinal, Thank you so much for this review. It's great to hear that you have had a positive experience with Chaser. Thank you so much for the honest feedback, it is very helpful for us to keep developing and to keep releasing valuable features to you and the rest of our users. If you have any questions at all. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team
Replied April 2021
Jonathan
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Chaser is easy to use and has saved us many hours . The interface is very clear and intuitive.
Reduction in debtor days. Improved cashflow. Much better understanding of credit control and the benefits of intelligent automation.
PROSWe have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment. We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature. Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.
Abigail
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Chaser & collections review
The overall experience with Chaser is great, no issues other than the slight niggle mentioned above.
PROSRecently we have started using the collections feature and this has resulted in a payment of a couple of long outstanding invoices which we were pleased about. Easy to submit information for the collections team, quick and informative updates from the team too.
CONSWhen our clients respond to chaser emails, we cannot reply directly. We have to re-type their address in order to send a response to them and sometimes I forget to do so which results in a bounce back.
Kerri
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Timesaving!
Fantastic programme with great customer support. the team at Chaser are always ready to listen to suggestions or improvements too.
PROSWe have been using this programme for about 2 years now. It makes the process of credit control seamless, we have over 200 customers so the ability to make notes and in effect keep a diary is what I like most. All the information I need and history on the customer is in front of me, especially when I have bad debt to chase.
CONSI wish the programme included credit notes.
Vendor Response
Hi Kerri, Thank you for your kind words. It's great to hear the positive impact that Chaser has had on your credit control process. Thank you for your feedback. We really appreciate and encourage your feedback as it helps us identify where we need to improve. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team
Replied April 2021
Gavin
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Intuitive and easy to use
Love the monthly statements, saves so much manual work, and feed back from customers is always good. Being able to tailor the chaser emails dependent on customer group ensures we can offer the best customer service. The service we offer is global, as such we need to take this into consideration with our approach. Daily email summary prior to the chaser email being sent ensures we are not chasing customer unnecessarily. Overall a great product we can continue to use as the company grows.
CONSNo cons - we continue to review our approach and can easily change this as we require.
Vendor Response
Hi Gavin, Thank you so much for your positive review. We are really happy to hear that you have had enjoyed using the Chaser software. If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team
Replied April 2021