Collections and Recovery is a cloud-based and on-premise debt collection software for businesses of all sizes. It is suitable for auto finance leaders, banks, finance companies, credit unions, peer-to-peer lenders, wholesale lenders, commercial finance and specialty lenders. Primary features include collections and portfolio management, workflow automation, recovery accounting, collateral management and reporting.

It allows users to increase debt collection, reduce time for debt collection and manage compliance with industry, regulatory and corporate standards. Other features include customizable screens, role-based access, shadow accounting and mortgage management.

Other modules of the software are Loan and Lease Servicing, Auto Finance, Recovery and Delinquency Management. The loan servicing module helps users manage consumer loans, fintech, commercial loans and line of credit. The auto finance module provides dealer/indirect processing, wholesale floor plans and equipment-floor planning features. Support is offered via email and over phone.

Dealer portal
Dealer portal

Dealer portal

Floor plan

Floor plan

Payment

Payment

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



3 Reviews of Collections and Recovery

Overall rating

4.0 / 5 stars

Write a review

Showing 1 - 3 of 3 reviews

Start your review of Collections and Recovery

Write a review

Christopher from Sierra Auto Finance

Ease-of-use

Customer support

September 2015

Platform is very configurable and provides us the ability to great customer service

The Collections platform is very configurable and allows you to automate most of the multi step processes that occur during the an account or customers tenure. This customization does have some learning curve as all systems do, but once you have mastered it you can realize the full benefits the system has to offer.

Review Source: Capterra

Response: Shaw Systems Associates, Shaw Systems Associates, Inc.

September 2015

Thank you for the review!

Shaun from Crescent Bank and Trust

Ease-of-use

Customer support

September 2015

Very configurable and powerful software

The COLLECTIONS platform allows the System Administrator to create workflows and process patterns to control data entry. The processes are able to be defined easily from the COMMANDER application for the software. The ability to control the data entered by the user allows for nearly 100% data consistency.

Review Source: Capterra

Response: Shaw Systems Associates, Shaw Systems Associates, Inc.

September 2015

Thanks for the review!

Alan from Frost

Ease-of-use

Customer support

August 2015

CS2000 v 4.6, very user friendly, issues easily identified and resolved.

CS2000 v 4.6 interfaces easily with the Shaw IL / CL accounting systems. Easy administration features that allow quick adjustments to the system. Templated letters allow for great variety of notices to be selected. The volume of space for notations is essential. Have had issues with demographic displays, i.e. extra characters on the co-borrowers' sections that have no use.

Review Source: Capterra

Response: Shaw Systems Associates, Shaw Systems Associates, Inc.

August 2015

Thanks for the review Alan!


Displaying 1 - 3 of 3 reviews