# Collections MAX Software Reviews, Demo & Pricing - 2026 > Review of Collections MAX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/debt-collection/collections-max-profile --- [Home](https://www.softwareadvice.com/) / [Debt Collection Software](https://www.softwareadvice.com/debt-collection/) / Collections MAX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Collections MAX 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Collections MAX 4.0 [(4)](https://www.softwareadvice.com/debt-collection/collections-max-profile/#reviews) Pricing Starting at $179.95 one time Top Alternatives ### About Collections MAX Collections MAX is a Windows-based debt collection that allows collection agencies to thrive with minimal cost. It has a payment portal that enables debtors to pay online as well as integrated electronic payment processing from Decca Payments. The payment runner software can auto-process bulk post-dated credit cards automatically. ## Collections MAX User Interface ## Popular Collections MAX Alternatives Main Product Collections MAX 4.0 [(4)](https://www.softwareadvice.com/debt-collection/collections-max-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 4.0Customer support - 5.0Functionality Pricing Starting at $179.95 one time Alternative Product [Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/) 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Alternative Product [HES LoanBox](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/) 4.9 [(35)](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/#reviews) Ratings Breakdown - 4.91Ease of use - 4.88Value for money - 4.97Customer support - 4.91Functionality Pricing Starting at $75000.00 per year Alternative Product [Dash](https://www.softwareadvice.com/accounting/dash-billing-profile/) 4.9 [(12)](https://www.softwareadvice.com/accounting/dash-billing-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.82Value for money - 4.83Customer support - 4.75Functionality Pricing Starting at $100.00 per month Alternative Product [Case Master Pro](https://www.softwareadvice.com/legal/case-master-pro-profile/) 5.0 [(19)](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 5.0Value for money - 5.0Customer support - 4.95Functionality Pricing Starting at $50.00 per month Alternative Product [ACE](https://www.softwareadvice.com/debt-collection/webar-profile/) 4.5 [(140)](https://www.softwareadvice.com/debt-collection/webar-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.48Value for money - 4.56Customer support - 4.45Functionality Pricing Starting at $975.00 per month ## Collections MAX Pricing and Plans Starting price: $179.95 one time Free Trial Free Version Basic $179.95 per user, one time No plan information available ## Collections MAX Features - Popular features found in Debt Collection Automated Notices Client Management Compliance Management Contact Management Credit Reporting Electronic Payments In-House Collections Multiple User Accounts Real-Time Reporting Transaction Management Workflow Management - More features of Collections MAX Alerts/Notifications Callback Scheduling Collection Agencies Credit Card Processing Customizable Reports Customizable Templates Data Import/Export Email Templates Multiple Payment Options Partial Payments Payment Collection Payment Plans Real-Time Updates Reminders Search/Filter Self Service Portal Third-Party Integrations ## Collections MAX Integrations authorize.net Integration rated undefined from -1 review NMI Payments Integration rated undefined from -1 review ## Collections MAX User Reviews Overall Rating 4.0 Ratings Breakdown 5 75% 4 0% 3 0% 2 0% 1 25% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 4.0 Functionality 5.0 Have you used Collections MAX and would like to share your experience with others? LP Lee P. Financial Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2018 Best Decision I've ever made! 5 I've worked for several agencies as both a collector and manager for years and I don't think many collection agency owners know just how important it is to have your collectors feel comfortable and confident on a live call. It really does make a world of difference. The Collection MAX software can be tought in a matter of 2 days, allowing us much more time to train new collectors to become successful collectors and successful collectors into even more successful collectors. Our profits are increased astronomically and our turnover rate has decreased drastically. If you find your company is spending more time on software training than it is on collections training then do yourself a favor and switch to Collect MAX, it's a no-brainer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is easy to use and more importantly it's easy to teach, which is ideal considering anyone who runs a collection ageny knows the turnover rate can be high. We offer a 2 week training program to all new hires before we allow them to make calls. Prior to switching to Collections MAX the majority of those 2 weeks we're spent training our new hires to use the software, which left just enough time to cover the required FDCPA, FTC, and other state laws, and very little time to touch on collections techniques. Since switching to Collect MAX we are now able to spend more time training our new hires several collection techniques, role play, and making sure they're equipped, ready, and most importantly comfortable to get on the phone and be successful. Cons: I really have no complaints since switching to Collect MAX. Instead of a 24/7 Help line to call, you need to submit a ticket online. However, we've had no issues arise that's required any type of immediate assistance since switching to Collect MAX. Read More DF Drew F. Verified reviewer Environmental Services 2-10 employees Used weekly for more than 2 years Review source Reviewed December 2022 Best CRM and Service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Service is very helpful and we have been using this system for many years now Read More SA Scott A. Used unspecified for unspecified Review source Reviewed July 2014 Collections Max Software 1 I am familiar with the program so Collections max has to be one of the best. But Decca has poor customer support. No Live Reps and it takes forever for them to respond to an email. They just take your money and send you to someone else to take your money just so you can use the program. They are horrible and I recommend a web based program with live reps who not only put money into their programs but into their customer support as well. Ratings Breakdown 5 Ease of use 1 Customer support Vendor Response Your review is not totally accurate. We provide FREE email support and most of our support tickets are answered within an hour. Since we don't charge a monthly support fee (like a web based product) we have consultants that provide one on one paid support services if you need it. This benefits our customers because they only pay for support services if they need it. Your support services payment is included in any web based SAS subscription plan that you pay each month unlike our one time license fee. So with an SAS web based program you are actually paying for the support with your monthly subscription regardless if you need it or not....unlike Collections MAX that doesn't charge any monthly fees. Replied July 2014 Read More ST Steve T. Used unspecified for unspecified Review source Reviewed July 2014 Awesome Product 5 I used this product with Creditors Recovery Group, LLC. and found it to be user friendly. It works, it's automated, and easy to work with. Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 4 of 4 Reviews ## See what companies are saying about Software Advice