ENCollect Software


 

ENCollect is an omnichannel digital collections management system that includes a field collection app for field staff, backend payment deposit screens for backend staff and APIs to integrate with other payment systems or digital systems. Cloud-based and on-premise deployments are available.

The ENCollect package offers modules for payment tracking, reconciliation, delinquency management, settlements, legal actions and repossession. The platform also provides back-office digitization and automation workflows.

The allocation engine allows users to set up parameters for automated allocation of accounts to field agents, branches and phone agents. ENCollect integrates with credit card management tools and banking systems to provide settlement and recovery workflows.

Support is provided via email and over the phone, as well as by text message. Pricing is based on a one-time fee.

 

ENCollect - Account details
 
  • ENCollect - Account details
    Account details
  • ENCollect - Batch actions
    Batch actions
  • ENCollect - Contact information
    Contact information
  • ENCollect - Search account
    Search account
Supported Operating System(s):
Web browser (OS agnostic)

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Anoop from IT and Cloud Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

It's one of the best collection software available ensuring mobility.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very flexible. After demonetization, we required software supporting it and within a week support was provided.

Review Source: Capterra