ENCollect is an omnichannel digital collections management system that includes a field collection app for field staff, backend payment deposit screens for backend staff and APIs to integrate with other payment systems or digital systems. Cloud-based and on-premise deployments are available.
The ENCollect package offers modules for payment tracking, reconciliation, delinquency management, settlements, legal actions and repossession. The platform also provides back-office digitization and automation workflows.
The allocation engine allows users to set up parameters for automated allocation of accounts to field agents, branches and phone agents. ENCollect integrates with credit card management tools and banking systems to provide settlement and recovery workflows.
Support is provided via email and over the phone, as well as by text message. Pricing is based on a one-time fee.
Anoop from IT and Cloud Services
Employees number: 501-1,000 employees
This software is very flexible. After demonetization, we required software supporting it and within a week support was provided.