SimplicityCollect software


91 reviews(4.5/5)
91 reviews(4.5/5)

SimplicityCollect is a cloud-based SSAE16 compliant debt collection solution designed for companies of all sizes. It features loan management, business-debt management, consumer-debt management, credit card integration and reporting within a suite.

SimplicityCollect features client management, which allows users to create profiles and upload cases for any number of users. The product also features debt management, which provides users an online portal to settle their accounts, manage payment plans and make payments using credit cards. Users can also customize the portal using their brand logos and images, and they can embed the portal on their website.

SimplicityCollect also features loan servicing, which allows users to collect payments for loans by calculating applicable principal and interest on a loan.

SimplicityCollect is available in three different pricing tiers: Starter, Pro and Enterprise, based on the number of system users and features offered. The product also offers integration with QuickBooks accounting software.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

91 Reviews of SimplicityCollect

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  • ahmed from Financial Services

    April 2018

    support team is fantastic I will recommend to any one

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is the best software, it has everything. It is excellent. I love everything about it, I would recommend it to anyone

    Cons

    There is nothing I don't like, it works very well for my company. I don't see anything wrong with this product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Randy from C,C&C

    Number of employees: 51-200 employees

    June 2017

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lots of business.

    Pros

    Lots of options. Easy to use. Importing files is a snap.. Highly recommended to every office administrator.

    Cons

    Custom work costs too much. Some things cannot be done, Overall though this product is extremely user friendly.

    Review Source: Capterra
  • John from Professional Mediation Consultants

    January 2017

    Great Stuff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic. Keep it up.

    Review Source: Capterra
  • Renee from Lucido & Manzella, P.C.

    Number of employees: 2-10 employees

    January 2017

    First experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This was my first experience speaking with Simplicity and overall it was a great experience. Generally speaking, I do not believe that our firm is using this program to the fullest extent. However, with the assistance of your help desk, I believe that this program will fulfill our needs in order to run the collection efficiently.

    Pros

    The availability to access from various devices, but also the availability to limit usage on those devices as well.

    Cons

    Not sure since my experience has been minimal.

    Review Source: Capterra
  • Carol from Bravo Recovery

    Number of employees: 2-10 employees

    January 2017

    Simplicity Collect - Great tool but lots of functions to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform.

    Pros

    There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

    Cons

    Make it compatible to online accounting software

    Review Source: Capterra

    Response: SeikoSoft, SeikoSoft

    January 2017

    Carol, Thanks for your suggestions and taking the time to review our software. We are working on expanding our accounting module to better serve you and other clients

  • Amber from Morgan, Cohen & Bach LLC

    January 2017

    Amazingly Effortless

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simplicity is always coming out with new updates to make their software even easier to use. Making enhancement requests are extremely easy and it's wonderful to have a company take their client's needs so seriously.

    Review Source: Capterra

    Response: SeikoSoft, SeikoSoft

    January 2017

    Amber, thanks for your thoughtful remarks and review! You have certainly been a pleasure to work with and we are delighted that our software is meeting and exceeding your needs.

  • Emily from Periscope Legal Group, PLLC

    Number of employees: 2-10 employees

    January 2017

    Great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use SimplicityCollect for our small collections business. The name speaks for itself as it is pretty simple to use.

    Pros

    Ease of use

    Cons

    graphic interface could be better

    Review Source: Capterra
  • Operations from Royal Asset Management

    Number of employees: 2-10 employees

    January 2017

    Great Software, Great Value!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!

    Review Source: Capterra
  • Randall from Confero

    January 2017

    Thoughts on Simplicity Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My overall experience with Simplicity was really good. They were very responsive throughout the sales process and everyone is very professional. Once we started using the software, we were impressed by the ease of use, and Simplicity's willingness to make changes based on our suggestions. The software is very good. Therefore, I would highly recommend it to anyone in the collection industry.

    Review Source: Capterra
  • Lindsey from AB Claims

    December 2016

    Best collection software we've ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We had many questions when we were gettting switched over and everyone was very helpful and patient with us. They explain everything so great and walk you through it very well.

    Review Source: Capterra
  • Velisa from Integritel

    Number of employees: 2-10 employees

    December 2016

    Simplicity is very difficult

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money

    Pros

    Shows all info on files

    Cons

    Hard to upload

    Review Source: Capterra
  • Veronica from Mitchell Law Group

    Number of employees: 2-10 employees

    December 2016

    Best Company Ever

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The program is user-friendly! The program prints useful reports very easily and they can be customized to your liking.

    Pros

    The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.

    Review Source: Capterra
  • sjannah from woodard and butler law firm

    Number of employees: 2-10 employees

    December 2016

    Simplicity Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Has really improved their customer service. I am really looking forward to the new upgrades in the New Year

    Pros

    It has good customer service when there is an issue

    Cons

    Things change and I have to call and have them change them back

    Review Source: Capterra
  • Christine from Sum Strategies Inc.

    December 2016

    I am very happy with how Simplicity works for us. Our team members find it easybto maneuver

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    The notes section is very important in our business and we find it easy to document and archive all details

    Review Source: Capterra
  • Matthew from Law Firm

    Number of employees: 2-10 employees

    December 2016

    Great Service, Great Value!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

    Review Source: Capterra
  • Tiffany from GMA

    Number of employees: 2-10 employees

    December 2016

    Best thing since sliced bread

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions. We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need.

    Pros

    Payment plan setup

    Cons

    What's not to love?

    Review Source: Capterra
  • Kimberly from The Ob-Gyn Group

    December 2016

    Great program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My Simplicity is a one person user. I run all the collections for a rather large OB-Gyn clinic in Davenport, Iowa. The ease of the program allows me to run this large data base that can be accessed anywhere that I am and I do not have to worry about security. The data base is managed by Simplicity, updated & secure. New features are added several times a year, and the new features are customer inspired. I have had a couple of issues with customer support, but that hasn't happened in over a year now.

    Review Source: Capterra
  • Graeme from Graeme L. Abraham, Esq.

    December 2016

    I insist on Simplicity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.

    Pros

    Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

    Cons

    No ability to set default transaction amount. No bankruptcy tracking (had to create custom fields for this). The biggest issue of all: in Utah, pre-judgment costs and fees are part of the judgment total, yet simplicity treats the judgment amount as 100% principal - could really use an option to break out the judgment without complicated adjustments.

    Review Source: Capterra
  • Rene from Medhealth Billing Services

    December 2016

    Very Simple Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you want a simple software, Simplicity Collect is for you. I have been using the software for 2 years. My favorite feature is the reports, that makes it easy for me to provide my clients with all the recovery data. Thank you Simplicity, for simplifying my business operations.

    Review Source: Capterra
  • Ryan from Southwest Finance, LLC

    Number of employees: 51-200 employees

    December 2016

    Easy and Functional

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I bought this program for our legal collections department and its really streamlined our processes and provided easy to use reporting and account monitoring.

    Pros

    Easy and Ready to Use.

    Cons

    Creating and utilizing worklists lack flexibility.

    Review Source: Capterra
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