SimplicityCollect Software


 

SimplicityCollect is a cloud-based SSAE16 compliant debt collection solution designed for companies of all sizes. It features loan management, business-debt management, consumer-debt management, credit card integration and reporting within a suite.

SimplicityCollect features client management, which allows users to create profiles and upload cases for any number of users. The product also features debt management, which provides users an online portal to settle their accounts, manage payment plans and make payments using credit cards. Users can also customize the portal using their brand logos and images, and they can embed the portal on their website.

SimplicityCollect also features loan servicing, which allows users to collect payments for loans by calculating applicable principal and interest on a loan.

SimplicityCollect is available in three different pricing tiers: Starter, Pro and Enterprise, based on the number of system users and features offered. The product also offers integration with QuickBooks accounting software.

 

SimplicityCollect - Account mapping
 
  • SimplicityCollect - Account mapping
    Account mapping
  • SimplicityCollect - Account search
    Account search
  • SimplicityCollect - Checklist
    Checklist
  • SimplicityCollect - File mapping
    File mapping
  • SimplicityCollect - Reporting
    Reporting
  • SimplicityCollect - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

86 Reviews of SimplicityCollect

Showing 1-20 of 86

 

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Randy from C,C&C
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Lots of business.

Pros

Lots of options. Easy to use. Importing files is a snap.. Highly recommended to every office administrator.

Cons

Custom work costs too much. Some things cannot be done, Overall though this product is extremely user friendly.

Source: Capterra
 

John from Professional Mediation Consultants

January 2017

January 2017

Great Stuff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic. Keep it up.

Source: Capterra
 

Renee from Lucido & Manzella, P.C.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

First experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was my first experience speaking with Simplicity and overall it was a great experience. Generally speaking, I do not believe that our firm is using this program to the fullest extent. However, with the assistance of your help desk, I believe that this program will fulfill our needs in order to run the collection efficiently.

Pros

The availability to access from various devices, but also the availability to limit usage on those devices as well.

Cons

Not sure since my experience has been minimal.

Advice to Others

Not at this time.

Source: Capterra
 

Carol from Bravo Recovery
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Simplicity Collect - Great tool but lots of functions to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform.

Pros

There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

Cons

Make it compatible to online accounting software

Source: Capterra
 

Amber from Morgan, Cohen & Bach LLC

January 2017

January 2017

Amazingly Effortless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplicity is always coming out with new updates to make their software even easier to use. Making enhancement requests are extremely easy and it's wonderful to have a company take their client's needs so seriously.

Source: Capterra
 

Emily from Periscope Legal Group, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use SimplicityCollect for our small collections business. The name speaks for itself as it is pretty simple to use.

Pros

Ease of use

Cons

graphic interface could be better

Advice to Others

we have really enjoyed the update allowing the batch processor to include large requests

Source: Capterra
 

Operations from Royal Asset Management
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Software, Great Value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!

Source: Capterra
 

Randall from Confero

January 2017

January 2017

Thoughts on Simplicity Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with Simplicity was really good. They were very responsive throughout the sales process and everyone is very professional. Once we started using the software, we were impressed by the ease of use, and Simplicity's willingness to make changes based on our suggestions. The software is very good. Therefore, I would highly recommend it to anyone in the collection industry.

Source: Capterra
 

Lindsey from AB Claims

December 2016

December 2016

Best collection software we've ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had many questions when we were gettting switched over and everyone was very helpful and patient with us. They explain everything so great and walk you through it very well.

Source: Capterra
 

Velisa from Integritel
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simplicity is very difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money

Pros

Shows all info on files

Cons

Hard to upload

Source: Capterra
 

Veronica from Mitchell Law Group
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best Company Ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The program is user-friendly!
The program prints useful reports very easily and they can be customized to your liking.

Pros

The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.

Source: Capterra
 

sjannah from woodard and butler law firm
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simplicity Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has really improved their customer service. I am really looking forward to the new upgrades in the New Year

Pros

It has good customer service when there is an issue

Cons

Things change and I have to call and have them change them back

Source: Capterra
 

Christine from Sum Strategies Inc.

December 2016

December 2016

I am very happy with how Simplicity works for us. Our team members find it easybto maneuver

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The notes section is very important in our business and we find it easy to document and archive all details

Source: Capterra
 

Matthew from Law Firm
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great Service, Great Value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

Source: Capterra
 

Tiffany from GMA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best thing since sliced bread

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions.
We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need.

Pros

Payment plan setup

Cons

What's not to love?

Advice to Others

Don't waste your time looking at the competitors. Simplicity Collect is user-friendly and is the perfect price.

Source: Capterra
 

Kimberly from The Ob-Gyn Group

December 2016

December 2016

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My Simplicity is a one person user. I run all the collections for a rather large OB-Gyn clinic in Davenport, Iowa. The ease of the program allows me to run this large data base that can be accessed anywhere that I am and I do not have to worry about security. The data base is managed by Simplicity, updated & secure.
New features are added several times a year, and the new features are customer inspired.
I have had a couple of issues with customer support, but that hasn't happened in over a year now.

Source: Capterra
 

Graeme from Graeme L. Abraham, Esq.

December 2016

December 2016

I insist on Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.

Pros

Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

Cons

No ability to set default transaction amount. No bankruptcy tracking (had to create custom fields for this). The biggest issue of all: in Utah, pre-judgment costs and fees are part of the judgment total, yet simplicity treats the judgment amount as 100% principal - could really use an option to break out the judgment without complicated adjustments.

Source: Capterra
 

Rene from Medhealth Billing Services

December 2016

December 2016

Very Simple Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you want a simple software, Simplicity Collect is for you. I have been using the software for 2 years. My favorite feature is the reports, that makes it easy for me to provide my clients with all the recovery data. Thank you Simplicity, for simplifying my business operations.

Source: Capterra
 

Ryan from Southwest Finance, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Easy and Functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I bought this program for our legal collections department and its really streamlined our processes and provided easy to use reporting and account monitoring.

Pros

Easy and Ready to Use.

Cons

Creating and utilizing worklists lack flexibility.

Source: Capterra
 

Jason from Advanced Claims
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best debt database I've used in 15 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is A+. Very easy to use. Developing new ideas every day! Easy set up with payment processing. Easy set up with our dealers.

Pros

Easy.

Cons

Not knowing how up the charts your enhancement requests may be.

Advice to Others

Training videos are available.

Source: Capterra
 
 
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