# Simplicity Software Reviews, Demo & Pricing - 2026 > Review of Simplicity Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/debt-collection/simplicitycollect-profile --- [Home](https://www.softwareadvice.com/) / [Accounts Receivable Software](https://www.softwareadvice.com/accounting/accounts-receivable-comparison/) / Simplicity Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/alternatives/) # Simplicity 2026: Benefits, Features & Pricing Wondering if Simplicity is right for your organization? Our Accounts Receivable Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Simplicity 4.3 [(97)](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/reviews/) Pricing Starting at $249.00 per month ### About Simplicity SimplicityCollect is a cloud-based SSAE16 compliant debt collection solution designed for companies of all sizes. It features loan management, business-debt management, consumer-debt management, credit card integration and reporting within a suite. SimplicityCollect features client management, which allows users to create profiles and upload cases for any number of users. The product also features debt management, which provides users an online portal to settle their accounts, manage payment plans and make payments using credit cards. Users can also customize the portal using their brand logos and images, and they can embed the portal on their website. SimplicityCollect also features loan servicing, which allows users to collect payments for loans by calculating applicable principal and interest on a loan. SimplicityCollect is available in three different pricing tiers: Starter, Pro and Enterprise, based on the number of system users and features offered. The product also offers integration with QuickBooks accounting software. Wondering if Simplicity is right for your organization? Our Accounts Receivable Software selection experts can help you in 15 minutes or less. ## Simplicity User Interface ## Popular Simplicity Alternatives Main Product Simplicity 4.3 [(97)](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.42Value for money - 4.34Customer support - 3.97Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [DebtView](https://www.softwareadvice.com/debt-collection/debtview-profile/) 4.4 [(21)](https://www.softwareadvice.com/debt-collection/debtview-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.56Value for money - 4.81Customer support - 4.10Functionality Pricing Starting at £125.00 per month Get Price Alternative Product [Gaviti](https://www.softwareadvice.com/treasury/gaviti-profile/) 4.5 [(91)](https://www.softwareadvice.com/treasury/gaviti-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.42Value for money - 4.49Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/) 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Moonflow](https://www.softwareadvice.com/debt-collection/moonflow-profile/) 4.8 [(29)](https://www.softwareadvice.com/debt-collection/moonflow-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.72Value for money - 4.76Customer support - 4.52Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [TCN](https://www.softwareadvice.com/call-center/tcn-profile/) 4.5 [(57)](https://www.softwareadvice.com/call-center/tcn-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.49Value for money - 4.69Customer support - 4.39Functionality Pricing Starting at $65.00 per month Get Price ## Simplicity Pricing and Plans Starting price: $249.00 per month Free Trial Free Version Essentials $249.00 flat rate, per month Plan includes: - 100k Accounts - $699 Start-up Cost - Basic Support - Includes 5 Users - Unlimited Clients Business $749.00 flat rate, per month Plan includes: - $1999 Start-up Cost - 500k Accounts - Enhanced Support - Includes 25 Users - Unlimited Clients Business+ $1,899.00 flat rate, per month Plan includes: - $3499 Start-up Cost - Unlimited Accounts - Unlimited Clients - Unlimited Users - VIP Support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Simplicity Features - Popular features found in Accounts Receivable Accounting ACH Payment Processing Bank Reconciliation Check Processing Expense Tracking General Ledger Invoice Processing Online Payments Partial Payments Recurring/Subscription Billing - More features of Simplicity Accounting Integration Activity Dashboard Auto-Dialer Automated Notices Client Management Collection Agencies Commission Management Contact Management Credit Card Processing Credit Reporting Customizable Reports Data Import/Export Historical Reporting In-House Collections Payment Collection Payment Plans Real-Time Reporting Reminders Reporting & Statistics Self Service Portal Transaction Management User Management ## Simplicity User Reviews Overall Rating 4.3 Ratings Breakdown 5 55% 4 29% 3 9% 2 2% 1 5% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.3 Functionality 4.0 VR Verified Reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 Great Software for Collections 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very easy to use to keep your accounts in order Cons: I don't have any thing I do not like about this product Read More AS Ali S. Verified reviewer Real Estate 51-200 employees Used daily for less than 6 months Review source Reviewed June 2021 SimplicityCollect Hits The Mark 4 I work for a property management company and am in the initial stages of building an internal collection department. \[SENSITIVE CONTENT HIDDEN\] went above and beyond to get us functional in a short amount of time. He's patient, friendly and thorough. Thank you Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ultimately, it had everything I was looking for in a debt collection system. It offers a great deal of customization to effectively meet your department's needs. Technical support is timely and effective. They work closely with you to ensure the initial setup and training targets your specific needs. SimplicityCollect has an online help guide as well as videos to help with ongoing training. They have live CHAT for problem resolution. They also have a solid list of partners should you need payment gateways, skip tracing and more. Cons: I'm old school and like to have a manual to read through. I printed my own manual for every day use. This may be a non issue for many people, but was important to me. Reasons for choosing Simplicity Genesys didn't bother to respond to my multiple requests for a demo. InterProse is a stunning product, but too large for my needs. I'd like to give a shout out to \[SENSITIVE CONTENT HIDDEN\] for being attentive, thorough and gracious through the demo and follow up. Vendor Response Welcome to SimplicityCollect! We're excited to help you continue to be successful in your collection efforts! Replied August 2021 Read More JE Jason E. Verified reviewer Accounting 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 Live Chat support is not helpful .They want us to pay $700+ a month to get a few questions anwered. 3 Not good for resolution of issues when you have to live chat . We had someone who tried to help but she said to do didn't work and then it was OH WELL ATTITUDE. In collections you want your accounts imported properly. We have accounts that imported fine and when you click on them, it created a duplicate record. There should be an easy fix to this, but no one is sharing it. We put a ticket in 2 weeks ago and they just got back to us and couldn't duplicate our problem so I guess I am out of luck. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: It doesn't provide all the reports we need but it provides no support unless you pay a hefty fee. We already pay a monthly fee to use Simplicity. Cons: The name Simplicity is not a fair representation of how to use the product. It is more complicated that they explained. Videos don't support "outside the box issues".. Reasons for choosing Simplicity When we did the original we got good customer service input, all our questions answered. Cost was reasonable. Sorry at this point we did it. These issues should be universal and chatting or the ticket should bring us resolution. We were patient to see what the ticket produced. Duplicates do not allow us to have an accurate summation of our accounts and what is due to clients. Read More Abbey H. Verified reviewer Law Practice 11-50 employees Used daily for less than 2 years Review source Reviewed December 2016 Best Software System 5 This system is very easy to use ! It is very easy to run reports and insert payments and the support staff is amazing Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very easy to use Cons: nothing Read More VR Verified Reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Best Collection Software 5 Great experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use and cost efficient. The developers are always upgrading the software to make it easier to use and to add on better features. Its a one stop shop for collection agencies. Cons: When I first got Simplicity I wasn't able to split payment 3 ways but now they've done an update and we are able to split the payment 3 ways. Read More BB Bill B. Verified reviewer Accounting 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 Simplicity Collect issues 2 Up until a week ago it has been okay, but the past week the software has been offline intermittently at critical times of the day for us, with no real explanations except the canned response. We will be evaluating other solutions after this fiasco. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Easy to use for collectors. Basic reports are easy to export. Cons: past week have not had access to software intermittently, get canned answers for what the issue is. Have asked for call back from Management have not heard yet. Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues. Reasons for choosing Simplicity At the time it was easy for collectors to perform collector functions, but due to issues when they do updates we will now be looking at alternatives. Vendor Response Bill, we are sorry to hear that you are considering other options, especially since you have utilized the software for over 2 years with little to no interruption or issue. In this instance, our support team did employ canned responses to ensure that all of our clients received timely and accurate basic information during the 3 partial days of performance degradation and service interruption. We are glad you were able to connect, after the service interruption, via phone with our Director of Sales. You also received a detailed personal email from our CEO explaining the specific details of the incident, our fail-over systems, and changes we implemented to mitigate future performance issues. And we were able to discuss and take care of your concerns for future continued service. We look forward to your continued use of Simplicity for your collection software needs, as we continually strive to go above and beyond to help you be successful. Replied July 2020 Read More MJ Mika J. Verified reviewer Financial Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2023 You get what you pay for. 1 Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: You get what you pay for. We have been using Simplicity Collect for years and were very happy with it until it was taken over by Finvi. That's when things started going downhill to the extent that we just couldn't use the software anymore. Not only did they not update the software with vital features mandatory to comply with state and federal law since taking over, but they also started migrating features to the extent that the software is no longer viable to use. Cons: Standard features such as a client portal can no longer be integrated directly on the collection agencies' website. The interface is outdated and very unreliable. Read More JH JOHN H. Banking 2-10 employees Used daily for more than 2 years Review source Reviewed December 2016 SIM REVIEW 3 FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A POOR MISTAKE. IN OTHER WORDS, I USE THE USERS AS A STORAGE AND ORGANIZATIONAL METHOD AND SHOULD NOT BE PENALIZED FOR IT. SECONDLY, THERE ARE MANY ISSUES WITH YOUR FILE EXPORTER IT HAS SO MANY PROBLEMS WHEN I OPEN THE FILE. I UNDERSTAND THAT IT IS AN ISSUE WITH EXCEL HOWEVER THERE NEEDS TO BE A BETTER WAY TO DO THAT. THIRDLY, THE SEARCH FILTERS IN BULK ACCOUNT AND JUST GENERAL SEARCH HAS NO WAY TO CLEAR WITHOUT REENTERING THE BULK FEATURE, An ADMINISTRATOR SHOULD HAVE THE ABILITY TO OMIT A CREDITOR OR OMIT A COLLECTOR IN THEIR SEARCH. THE SEARCH IS CLUNKY IN ADDITION WHEN EVER YOU TRY TO ORGANIZE BY SENDING OR DESCENDING VALUES IT TROUGHS THE WHOLE SEARCH OFF OFTEN GOING BACK TO A PREVIOUS SEARCH CAUSING PROBLEM. Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: ITS EASE OF USE. Cons: THE ACCOUNT IMPORTER AND EXPORTER Vendor Response John, Thanks for your candid review and I am glad that we were able to call and work things out with you. In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. From a billing/user side we were also able to identify the "users" that you have in the system that were not being used as login users and mark them so you will not have to worry about being charged for them moving forward. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues. Replied January 2017 Read More JR JoAnn R. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2021 Increased pricing to small business owners during pandemic by 150% 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I have used this collection software since I opened my business. Now 4 years and thousands of accounts later , Simplicity decides to increase their monthly fee's by 150% for small business owners thus making it impossible to continue their service. Cons: Small collection agencies are hanging on by a thread during this pandemic as most Americans are unemployed . What does Simplicity do in response, increase the price of their monthly software by 150%. Thank you Simplicity , you have properly put a customer who has used your software faithfully out of business. Reasons for switching to Simplicity 150% increase in pricing ! Vendor Response JoAnn, We listen to our customers and deliver value based on solutions for their collection needs. As we deliver innovative technology services, we occasionally will introduce new product packages which we believe best suit our customer's needs. If you believe you have been placed in an incorrect package, please contact us directly and speak with your account rep to discuss the right package for you. Replied August 2021 Read More Sarah P. Verified reviewer Financial Services 1001-5000 employees Used monthly for less than 6 months Review source Reviewed October 2018 My Opinion on SimplicityCollect 4 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Pros are that it's a great software for assisting in debt collection and keeping your accounts organized and maintained. Cons: Cons are that there are several other similar companies out there that can compete. Read More Showing 1 - 10 of 97 Reviews [See All Reviews](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/reviews/) ## Simplicity Popular Comparisons [Gaviti vs Simplicity](https://www.softwareadvice.com/treasury/gaviti-profile/vs/simplicitycollect/)[Collect! vs Simplicity](https://www.softwareadvice.com/debt-collection/collect-profile/vs/simplicitycollect/)[Moonflow vs Simplicity](https://www.softwareadvice.com/debt-collection/moonflow-profile/vs/simplicitycollect/)[TCN vs Simplicity](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/vs/tcn/)[HES LoanBox vs Simplicity](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/vs/simplicitycollect/) [Compare All Alternatives](https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/alternatives/) ## Other Top Recommended Accounts Receivable Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (707) Recently recommended **431** times [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) **4.0** (574) Recently recommended **242** times [Xledger](https://www.softwareadvice.com/accounting/xledger-profile/) **4.5** (12) Recently recommended **223** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2046) Recently recommended **183** times Stuck Between Options? 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