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> Reviews of Simplicity. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Simplicity is a good fit for you!

Source: https://www.softwareadvice.com/debt-collection/simplicitycollect-profile/reviews

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Simplicity Reviews

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Reviews

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# Simplicity Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(53)

4

(28)

3

(9)

2

(2)

1

(5)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.4

Functionality

4

* * *

### Pros

"We only signed the contract and paid the fees because Simplicity stated they could provide the services and functionality we needed."

"Simplicity makes it easy for us to track promises to pay and provides ample space for notes and customer information."

"They also have a solid list of partners should you need payment gateways, skip tracing and more."

### Cons

"Standard features such as a client portal can no longer be integrated directly on the collection agencies' website."

"Sales team over promised and never delivered."

"The quality is on par with cheaper competitors. If not for potential migration issues, we would have canceled this service years ago."

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Simplicity Reviews, Pros and Cons - 2026 Software Advice