---
title: "Upflow Software Reviews, Demo & Pricing - 2026"
description: "Review of Upflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/debt-collection/upflow-profile/"
page_type: "product"
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---

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Upflow

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Overview

[Reviews](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/)[Alternatives](https://www.softwareadvice.com/debt-collection/upflow-profile/alternatives/)

# Upflow Review

Custom quote Free version 6 plans

Wondering if Upflow is right for your organization?

Our Accounts Receivable Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Upflow

4.6

[(16)](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/)

Pricing

Pricing available upon request

### About Upflow

Upflow helps B2B finance teams get paid faster while strengthening the relationships behind their revenue.

Its Financial Relationship Management platform manages the full financial relationship, from agreed payment terms to collected and reconciled cash, with AI agents working alongside the team. It brings the data, workflows, and customer context behind getting paid into one system, so teams can make better decisions and act consistently across every account.

Finance, Sales, and Customer Success work from the same customer context, while Finance controls the strategy and level of agent autonomy. By combining team judgment with agent execution, Upflow scales that strategy across every customer and every stage of the invoice-to-cash cycle.

The four products:

Upflow Insights builds the strategy. It turns AR data into answers you can act on: which accounts carry risk, when cash lands each month, and what drives collections performance. Forecasts are built on how customers actually pay, and the Insights Agent surfaces deteriorating payment behavior before it becomes bad debt. Live AR data is also accessible from Claude, ChatGPT, or Copilot through the Upflow MCP server.

Upflow Co...

llections executes the strategy. The Collections Agent runs your AR playbook across multiple channels: email, SMS, calls, and letters and centralizes the entire context in a structured way. It executes tasks, replies to customers, logs promise-to-pay dates, flags disputes, and escalates to a collector when judgment is needed. You can run multiple agents in parallel, each grounded in the customer's payment history and active conversations. Alongside them, the AP Portal Agent takes on invoice submissions into customer AP portals. Autonomy stays in your hands: each agent skill runs in suggestion-only mode or fully autonomous, and you expand what agents handle as trust builds. Every action is logged and auditable. Upflow Payments removes the payment execution friction while providing your customers with a consumer grade checkout experience. Customers pay through a portal that carries your brand, with saved payment methods and autopay. Finance owns the setup, the payment mix, and the costs, and activation is self-service with same-day go-live. Upflow Cash App closes the loop. The Cash App Agent matches bank payments to open invoices, including the short pays, bulk payments, and partial payments that break rule-based tools, then syncs reconciled cash to your ERP in real time. Collections sees what is genuinely owed and follows up sooner. One foundation underneath Every agent works from Upflow Intelligence, the AI foundation of the platform. Trained on the largest dataset of B2B financial relationships, it holds the complete context on each customer, everything paid, promised, said, and disputed, so every product and agent acts on the full picture. Ask Upflow is the conversational entry point to that intelligence: which lets you query your AR data, configure workflows, and direct your agents from one interface. It gives teams a direct way to shape how the platform works, from the rules behind a workflow to the actions an agent performs. Integrations Upflow builds native, two-way integrations that go deeper than the standard connector, and maintains them as first-class as the tools they connect to evolve. Coverage spans the finance stack: NetSuite, Sage Intacct, QuickBooks Online, Xero, Pennylane, and Rillet on the ERP side, billing systems including Chargebee, Stripe Billing, and Zuora, Salesforce and HubSpot for CRM, and Gmail and Slack for communication. The Upflow REST API covers custom builds on proprietary and internal systems, and Upflow's professional services team scopes and builds those integrations directly. The result: data flows from every source in real time and stays in sync, teams collect smarter, strengthen the relationships behind their revenue, and cut DSO by 30% on average within three months.

Wondering if Upflow is right for your organization?

Our Accounts Receivable Software selection experts can help you in 15 minutes or less.

## Upflow User Interface

## Popular Upflow Alternatives

Main Product

Upflow

4.5

[(15)](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.53Value for money
-   5.0Customer support
-   4.27Functionality

Pricing

Available upon request

Get Price

Alternative Product

[PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26830)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Venmo](https://www.softwareadvice.com/retail/venmo-profile/)

4.7

[(9309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.75Value for money
-   4.41Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)

4.6

[(3392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.34Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)

4.7

[(2719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.48Value for money
-   4.36Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

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4.6

[(3045)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

## Upflow Pricing and Plans

Upflow has six plans. Discover is free. Starter, Grow, Scale, Accelerate, and Entreprise are custom-priced.

Free version

Discover

$0.00

Free forever

Free forever plan for finance teams exploring AR health for the first time.

No plan information available

Starter

Ask for a quote

Up to $10M in annual invoiced revenue.

No plan information available

Grow

Ask for a quote

Up to $25M in annual invoiced revenue.

No plan information available

Scale

Ask for a quote

Up to $50M in annual invoiced revenue.

No plan information available

Accelerate

Ask for a quote

Up to $100M in annual invoiced revenue.

No plan information available

Entreprise

Ask for a quote

Over $100M in annual invoiced revenue.

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Upflow pricing compare to alternatives?

Explore how Upflow's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Upflow4.6[(16)](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/) | Free | Not available | Available | 4.5 |
| [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,830)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) | $0.09 | Not available | Available | 4.5 |
| [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) | Free | Not available | Available | 4.8 |
| [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) | Pricing available upon request | Not available | Not available | 4.3 |
| [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) | Free | Not available | Available | 4.5 |

Upflow4.6[(16)](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/)

* * *

Starting price

Free

Free trial

Not available

Free version

Available

Value For Money

4.5

-   [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,830)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)
    
    * * *
    
    Starting price
    
    $0.09
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.8
    
-   [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    

## Upflow Features

-   Popular features found in Accounts Receivable
    
    Accounting
    
    ACH Payment Processing
    
    Bank Reconciliation
    
    Check Processing
    
    Expense Tracking
    
    General Ledger
    
    Invoice Processing
    
    Online Payments
    
    Partial Payments
    
    Recurring/Subscription Billing
    
-   More features of Upflow
    
    Activity Dashboard
    
    Aging Tracking
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Automated Notices
    
    Billing & Invoicing
    
    Cash Application
    
    Cash Flow Management
    
    Client Management
    
    Contact Management
    
    Credit Card Processing
    
    Credits
    
    Customer Statements
    
    Customizable Reports
    
    Electronic Payments
    
    ERP
    
    Financial Management
    
    Forecasting
    
    Generative AI
    
    History
    
    In-House Collections
    
    Invoice Management
    
    Invoices
    
    Multi-Currency
    
    Multiple Payment Options
    
    Overpayment Processing
    
    Payment Collection
    
    Payment Plans
    
    Profit/Loss Statement
    
    Real-Time Analytics
    
    Real-Time Data
    
    Receivables Ledger
    
    Reminders
    
    Task Management
    
    Third-Party Integrations
    
    Workflow Management
    

## Upflow Integrations

NetSuite

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

Chargebee

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Stripe Billing

Integration rated undefined from -1 review

Zuora

Integration rated undefined from -1 review

See all 12 integrations

## Upflow User Reviews

## Upflow customer ratings

- Overall rating: 4.6/5
- Total reviews: 16

### Rating distribution

- 5 stars: 12 reviews (75%)
- 4 stars: 3 reviews (19%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (6%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 5/5
- Functionality: 4.3/5

---

### Manager Admin

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Accounting
- Company size: 51-200 employees

The reviewer appreciates the considerable time saved on follow-ups and account management, which contributes to consistent cash flow. There are moments when the software's functionality may not be entirely clear to users.

Full review available after login on Software Advice

---

### What an impressive software !

- Overall rating: 5/5
- Reviewer: Thomas M.
- Industry: Wholesale
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We gained a lot of time to send reminders to customers and most important we empower the sales rep/assistant with the importance of obtaining cash.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software has been efficiently implemented (only a few weeks of work from both sides - Upflow and our software). In our company, sales representatives/assistant are in charge of using Upflow and they are all impressed by the time gained using this tool. Upflow team is always available for new developments allowing us to continue gaining time and efficiently.

#### Cons

More integration with our software will be always interesting. We continue to have regular contacts with Upflow team to have new improvements.

#### Vendor response

Hey Thomas, As you probably already know, we can do so much more with our integrations now. For instance, you can import, in real-time, Custom fields from your billing software of choice and use them in Upflow to customize your collection and filter your analytics even more. Thanks a lot for all your feedback and our constructive discussions to make sur Upflow always brings the best for its customers and yours. What's even cooler is that since your comment (march 2020), we've added a few integrations: Netsuite, Chargebeen, Xero, and Zuora. And we're not stopping there ;) Feel free to contact us again to set it up and offer new inputs: we love them. Talk soon The Upflow team

Replied June 2022

---

### Great discovery!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have so much more customer feedback than before, we can see who is receiving and opening emails and who is not. we have a good relationship with the client, even if it is a collection process

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is very easy to use, it does not require a very good knowledge of software. It has a clear home page, you can see in a few clicks what you have to do, who has not yet paid, who needs a different reminder, etc...

#### Cons

It is quite difficult, at the beginning, to put the email in each invoice sending.

#### Vendor response

Hello Charlène, We're very happy to know that Upflow has allowed you to improve your collection performance and your relationships with your customers at the same time. Were you talking about customizing the email actions? If yes, you are provided with a template workflow to use and adjust. Let us know if we understood you well. Talk soon The Upflow team

Replied June 2022

---

### Expensive for Lack of Features

- Overall rating: 1/5
- Reviewer: Jake G.
- Industry: Apparel & Fashion
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Great at first (nice sales guy!) and then went downhill when their eng team did not fulfill one feature request over 2+ years.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Functionality: 2/5

#### Pros

Easy no code integration was great to go live. Sets up seamlessly with Stripe.

#### Cons

The engineering team never completed one of my feature requests. You cannot chareg a customer credit card immediately (2 day lag between issuing an invoice and auto charging a card)

---

### Tested and approved!

- Overall rating: 5/5
- Reviewer: Anais E.
- Industry: Staffing and Recruiting
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

The main impact of using Upflow is the reduction of our DSO, we have gain about 15 DSO days since we implemented Upflow (with an increasing number of invoices issued).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Upflow has been a great help for us to save time and reduce our DSO. The platform is easy to use and to implement, we could easily connect it with our existing tools and processes (or replace some of them) and it is now one of our finance team's most widely used tools on a daily basis. Features we appreciate most is the centralization of recovery actions (based on customized recovery "workflows"), a precious help to make sure you don't miss out on any unpaid invoice, and the possibility to have analytics. The team is also very reactive and eager to collect feedbacks and continuously improve the platform!

#### Cons

I would say that all our recents feedbacks have already been implemented. It could maybe be great if we could customise the platform and datas even more (e.g. add "tags" to sort our customers by industries)

#### Vendor response

Hello and thank you Anais! It's good to read that from the fast and easy implementation to the integration and daily usage, you are reaping the benefits of Upflow with a much reduced DSO and a lot of time saved. It's also great to see that you were able to keep improving your DSO while growing your business. Upflow is made to scale with you. As for the customization, I'm sure you've paid close attention to our recent releases and know that you can now import custom fields from your tool and use the tags that most fit your business. Can't wait for your next review ;) The Upflow team

Replied June 2022

---

### Upflow changes my everyday life

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Facilities Services
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Upflow is instinctive, well designed, easy to use, collaborative, and most importantly, really solve a pain !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Automatic bank reconciliation changed my life !

#### Cons

It is not yet possible to have multiple bank accounts linked to my Upflow account. But I know that it will be possible very soon. Can't wait ;)

#### Vendor response

Hello, Thank you again for your feedback. We are so happy to know that we've had such an impact on your work (and life). Great news for you: you can now have multiple bank accounts in Upflow!!! It's been a quarter now! Let's talk to set it up together if you want. The Upflow team

Replied June 2022

---

### A real relief in my day to day business

- Overall rating: 5/5
- Reviewer: Henri D.
- Industry: Human Resources
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

Onboarding is very fluid, escpacially regarding the fact that I use Quickbooks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I pretty much have noting to do to recover the money I earned

#### Cons

I would love to be able to integrate paiment methods directly on the customer facing landing page, but I understood that the feature is already roadmaped

#### Vendor response

Hi Henri, Thanks so much for your feedback. We're happy to confirm you can already add additional payment methods to your customer portal, such as credit card payment for small invoices. You can add in the section "payment account" Let us know if you need help to set it up. Best, the Upflow team.

Replied March 2020

---

### User's opinium

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Transportation/ Trucking/ Railroad
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

* Helps quickly send the reminders * Easy to sort and store all the invoices * Easy to link each credit note to the appropriate invoice * Very helpful for audit and statistics in general * Excellent and fast service from the platform representative [SENSITIVE CONTENT HIDDEN] * Saves a lot of time

#### Cons

The only issue I have with Upflow is that our customers/agents often perceive my emails as a spam, seeing that my address is different: reminders@upflow.io

#### Vendor response

Hi Yuliya, thanks for the feedback! We heard you, and since June 2020, you can send emails from your own domain and own email address. Let's set that up together?

Replied September 2020

---

### powerful and easy to set up

- Overall rating: 5/5
- Reviewer: Carlos D.
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

How easy it is to set up and configure it. Very intuitive design and functionalities. Good customer service.

#### Cons

Nothing in particular. Maybe it needs a bit more power in getting customized fields from the ERP

#### Vendor response

Thank you Carlos for your review! We're very happy that Upflow brought value to your Finance team so quickly. Our Customer Service team will love your comment also. They make it their mission to answer each of your requests efficiently. Regarding the ERP customized fields, I'm guessing you've tried our improved integrations to import in real-time data from the custom fields of your ERP. They allow you to build even more specific sequences. We'd love to hear from what more we could do in that regard. Please reach out to your Customer Success Manager. Talk soon

Replied September 2022

---

### Simple and effective

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of daily use. The software is very intuitive. The management of the customer account is no longer reserved for experts, everyone can effectively manage his client and cash raisings.

#### Cons

Hard to say... Nothing All the features I've long dreamed of to make it easier for me to relaunch my client are brought together in this software.

#### Vendor response

Well, it's not so hard to reply to this review, except by saying a big thank you! We're very glad to know that you enjoy Upflow and its benefits so much. Talk soon, The Upflow team

Replied June 2022

---

Showing 1 - 10 of 16 Reviews

[See All Reviews](https://www.softwareadvice.com/debt-collection/upflow-profile/reviews/)

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