--- title: "Denticon Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Denticon. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Denticon is a good fit for you!" source_url: "https://www.softwareadvice.com/dental-charting/denticon-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Management Software](https://www.softwareadvice.com/business-management/) / [Denticon](https://www.softwareadvice.com/dental-charting/denticon-profile/) / Denticon Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental-charting/denticon-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental-charting/denticon-profile/alternatives/) # Denticon User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 118 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 83 reviews (70%) - 4 stars: 22 reviews (19%) - 3 stars: 5 reviews (4%) - 2 stars: 2 reviews (2%) - 1 star: 6 reviews (5%) ### Most mentioned pros - Lots of AI integrations, more robust API's and Cloud 9 integration for Ortho. - Denticon delivers well on the operational side and has been a reliable platform for our day-to-day needs. Where we’ve experienced challenges is with support. - My favorite part is that Planet DDS seeks out feedback from its customers, and actually makes changes to best accommodate the needs of our business, providers and staff. ### Most mentioned cons - We’ve had an open request for over six months that remains unresolved, with communication primarily limited to generic updates and no clear timeline or ownership. Despite multiple follow-ups, we have yet to connect directly with a team member who can actively move the issue forward. - Support and user functionality: Way to many clicks to get anywhere or do anything within the system, which makes it difficult to train new employees. Whenever there is a support issue we get a tier one represenative that takes away too much time from our team. - The level of bureaucracy is excessive—endless ticket submissions and constant back-and-forth emails with people who seem to have nothing to do but sit at a desk. ## Denticon customer reviews Showing reviews 1-25 of 118 (page 1). ### Best PMS on the market! - Overall rating: 5/5 - Reviewer: Randa S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like many things about Denticon..First, their customer support is quick to respond and help resolve issues.Second, the account manager listens and try to push improvements through the product management team.Third, it can connect easily to other vendors.Forth, it's user-friendly for receptionist and Dental Assistants. #### Cons They have a lot of good improvements to come but it takes time. #### Reasons for switching to Denticon Slow system - keeps freezing, not easy to work with, can't pull proper business reports. --- ### Good and should be getting better... - Overall rating: 4/5 - Reviewer: Todd R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working with PlanetDDS for 7 years now and converted around 250 practices from various Practices management systems and around 50TB of x-rays to XVWeb and more to come. They are great to work with and I like what I'm seeing in the roadmap. Lots of AI integrations, more robust API's and Cloud 9 integration for Ortho. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The setup is straight forward, and their integrations work extremely well. XVWeb is my favorite product and their conversion tool is rock solid. #### Cons User provisioning is good for single practice or small group practices. No current way to bulk import from Denticon itself however, they are supposedly working on a solution. API are limited to customer access but that is also being upgraded with the new DentalOS release. #### Reasons for choosing Denticon Better fit for our operational model and products outperformed the options. #### Reasons for switching to Denticon To consolidate all locations on the same PMS and imaging platform. #### Vendor response Todd, seven years and 250 practice conversions. That means a lot to us. Thank you for the kind words and for trusting us with that scale of work. We hear you on the user provisioning limitations and the API constraints. The good news is you already know what's coming. DentalOS is going to address a lot of that, and we're excited for you to see it in action. Thanks for being such a long-standing part of the Planet DDS community. We're glad the roadmap is landing well, and we look forward to continuing to build alongside teams like yours. Replied April 2026 --- ### A very comprehensive package - Overall rating: 5/5 - Reviewer: Virginia M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I've always had good experience with Denticon product and staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have appreciated the breadth of information this software gathers and the ease in asking for information to do analyses. The help staff have been very timely in responding to questions and finding answers for us. #### Cons The software is so comprehensive I feel sometimes I cannot wrap my head around what is included. I purchase this each month but I need to spend concentrated time to teach myself details about a question I have. Maybe being left behind? Or in other words, maybe having a overview video instead of a specific webinar topic available to the dentists who want to do specific analyses. The monthly cost for this software is at the upper limit of my preferred budget amount, but there does not seem to be an equivalent service anywhere that will match performance. --- ### Good overall, working through bugs - Overall rating: 5/5 - Reviewer: Natashia N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’m a fan of the platform. I feel the new products and updates that are coming out are truly advancements. I do however feel that products are released without being fully vetted for bugs. This tends to truly impact the offices. As far as value, we are an organization truly attempting to use Denticon in its entirety. Some products feel like an upgrade such as MyTooth which is difficult to justify the cost when it should be part of DPC. Overall, we enjoy working with the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros My favorite part was hearing what updates and new products are coming down the pipeline. It feels like once the bugs are ironed out, we’ll be able to maximize utilization. #### Cons There are many bugs and issues going around specifically with DPC and the reasons or responses were not helpful. Seems to just be something being worked on. #### Reasons for switching to Denticon We have multiple PM systems in the field and are looking to standardize for clarity and continuity #### Vendor response Natasha, thank you for the honest feedback and for sticking with us through the growing pains. We hear your concerns around DPC, the bug experience, and the feedback on MyTooth. If you run into any issues, please don't hesitate to reach out to our support team at https://support.planetdds.com or email us directly at Arty@planetdds.com. We're happy to help. Replied April 2026 --- ### Lots of Love for Denticon - Overall rating: 5/5 - Reviewer: Amber C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Denticon is by far my favorite PMS used. It was easy to learn, everyone within PlanetDDS have always been so kind and helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to read the ledgers - easy to upload notes and screenshots - easy to click here & there to get back and forth from one area to another #### Cons allocations of payments - least favorite. wish the unallocated payments could and would allocate themselves. ha! #### Reasons for switching to Denticon Company chose to switch over to Denticon and all offices be in one PMS #### Vendor response Amber, thanks so much for the positive review! We love hearing that Denticon has been easy to navigate and that our team has shown up for you. That's exactly what we're here for. We hear you on the payment allocation piece too. We'll make sure that feedback gets to the right people. Thanks for being part of the Planet DDS family. We appreciate you taking the time to share your feedback. Replied April 2026 --- ### Lacks SUPPORT - Overall rating: 1/5 - Reviewer: Mandy K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The quality of this company has deteriorated significantly over the past two years. They continue acquiring one useless add-on company after another, overwhelming users with unnecessary features while failing to address core system stability. Meanwhile, we’re dealing with system crashes, disappearing charts, and a support team that clearly has no grasp of what is happening behind the scenes. It is incredibly frustrating to work with them. Perhaps there is one knowledgeable person in the entire organization—someone who is never available—but 99% of the time you are routed to support staff who are shockingly uninformed and unable to resolve even basic issues. Their support is an absolute joke, and the lack of competence is unacceptable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros seemed intuitive and easy to work with at first it seemed comprehensive and being cloud based made it attractive BUT.... #### Cons Very poor support. The technical staff appears uninformed, resulting in a complete waste of time. The level of bureaucracy is excessive—endless ticket submissions and constant back-and-forth emails with people who seem to have nothing to do but sit at a desk. It’s as if they’ve forgotten that many of us are actively working and providing patient care, not engaging in pointless email chains that resolve nothing. #### Reasons for switching to Denticon i wanted more integrated system specially payments #### Vendor response Hi Mandy, Thank you for sharing your thoughts with us. We are so sorry about your recent experience, and we appreciate your taking time to share your feedback. We want you to know that we are continually investing in ongoing staff training and refining our internal processes to support a smoother, more consistent experience for all users. These efforts help ensure our team has the tools, knowledge, and structure they need to provide timely and effective assistance. Feedback like yours helps us better understand where expectations may not have aligned. We would welcome the opportunity to learn more about the challenges you encountered so we can review them in greater detail. Thank you again for your feedback. We’re committed to continual improvement and to supporting our customers as effectively as possible. Replied November 2025 --- ### Strong Meh Overall - Overall rating: 2/5 - Reviewer: david a. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Pretty meh to generally poor overall. We switched, primarily because they keep you on a fixed % increase in monthly fees but then once we started looking around we realized how poor the overall platform is. It is like it was designed in 1992 at the advent of the internet and nobody has decided to do a refresh since. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Cloud based but... there are a lot of other options that accomplish this. It did work okay with RevenueWell and I did like their payment system Denticon Pay. #### Cons Dated design, not comprehensive, buggy, had to use multiple workarounds to do simple tasks. Some work tasks were impossible to accomplish. For instance, if a patient needed to be moved to their own account (a child or a divorce for instance), their entire chart had to be remade, everything re-charted, etc. None of their history transferred and there was no way to accomplish this. Sending reminders through RevenueWell you had to manually remove every single block in the schedule - it thought they were appointments. Just overall a very very clunky product. Also, transferring away from them has been a nightmare. The new software platform is great but getting someone to respond at Denticon that will help facilitate a transition away is a nightmare. They have no single centralized agent to assist with transitioning, you have to submit help tickets that you may or may not receive a response to. At least pulling your general data is streamlined with an automated process but good luck with all your imaging, setting cancellation dates, getting info on fees, etc. #### Reasons for switching to Denticon Wanted a cloud based platform and Dentrix is outdated. --- ### Good. Can be better. - Overall rating: 4/5 - Reviewer: Jose C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Pedo/ortho integration. Allows future more-efficient scalability. Properly focused on AI integration to facilitate practice management and treatment. #### Cons There is no training. Only a self-directed online Denticon University. Every time you ask Denticon for anything, it must be done with a ticket. Then the ticket is sometimes closed as successful even though you are waiting patiently for answers. There must be a better way! It's hard to sell the possibility of efficiency to your clients when you are not efficient yourselves. #### Reasons for switching to Denticon No improvements or investments by owner. Technologically inferior product. --- ### RCM Director - Overall rating: 4/5 - Reviewer: Lindsay R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it and recommend it to many other offices and DSO. I think they are making some good improvements, but I wish they were well tested prior to announcing them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The flexibility it has to view all locations in one application. I like that I can do line by line accounting #### Cons some enhancements are needed and the voting system is useless. Wish they worked better with vendors #### Reasons for switching to Denticon Moving to a cloud based system from our servers at each location --- ### Great value! - Overall rating: 5/5 - Reviewer: Sara M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, the experience has been good. Customer support has been responsive and easy to work with. The product itself continues to improve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For multiple practice owners, this is a great product! Awesome value, easy to use, and always getting better. #### Cons UI/UX is a little dated. Lacks some admin features that could be useful. #### Reasons for choosing Denticon More integrated services within the platform versus open dental where you have to use third party for almost everything admin related. #### Reasons for switching to Denticon Cost + more features with Denticon for multiple practice owners. --- ### Our Experience with Denticon - Overall rating: 5/5 - Reviewer: Sindy M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been more than amazing. Great product. My favorite has been the continue support from the Denticon Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to be able to structure and help support the needs of our Operations Team with our Corporate Level Team. #### Cons More Denticon Training for the Doctors when it come to x-rays. #### Reasons for choosing Denticon Yes, we did. --- ### Powerful product, excellent customer service - Overall rating: 5/5 - Reviewer: George V. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Accuracy with insurance co-pays and minimization of collections has been our primary objective and this software has helped us tremendously #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Denticon allows a small insurance practice to setup detailed plans and reduce collections burden. It cannot give you any more than you put in but tools are available. #### Cons While updates are frequent, there are some important reports that are missing such as for cleanup of unused plans, details of patients who have not been in the office for a period of time, and mass updates for these .. there are some user interface problems for plan setup but looks like they are actively working on this #### Reasons for choosing Denticon Of all the software options we looked at when we purchased, Denticon was the only one for which the costs were clear (as opposed to call us with a quote followed by hard-sell) and with cloud data storage, which is a critical risk management control --- ### denticon for a non-experienced user - Overall rating: 5/5 - Reviewer: Sandy D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered i honestly like denticon but it is second in my heart to dentrix only because tx planning on the mouth chart is a tiny bit easier to do in that aspect. but in denticon i usually tx plan in the tx plan tab not the chart which does make it easier to accomplish i also really like that its easy to plan out the tx plan stages with just clicking and editing. i also like that NP charts are easy to edit when its within families, and ins can just be like transfered over. its an easy to use software if one tames the time to play around with it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like that denticon is very laid out (open formatted rather than closed menus) and has options for every menu/chart. im a receptionist and i really like that scheduling is very easy to set up and its effective in communication (the tile meanings) and that even charting (sometimes although rarely I'm called to asst.) is easy to understand pretty quickly #### Cons that sometimes when i copy paste appts. it messes my screen up and i have to do it over. or that like if i wanna filter patient scanned notes it doesnt filter each individual tab (thats like an addtional selection which is fine) --- ### Denticon is the ideal solution for both the dental professional, and business owner - Overall rating: 5/5 - Reviewer: Justin J. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely robust software, cloud-based (accessible anywhere anytime), has a deep set of tools for providers, administrators, and online tools for patients. Amazing team support, responsive to requests and friendly. We're a fully paperless office, and we couldn't have done it without Denticon. They're continually responding to customer suggestions and adding new features, and the core product meets all of our needs and more. I also like how well integrated they are with other software (imaging, communications, payment processing, insurance billing, etc). Denticon has a Virtual Business Support service that supports pre-authorizations, claims, and other insurance or other needs (for very reasonable prices). #### Cons So robust that it takes a lot of time to learn. Plan for ample training time upfront with office admin and provider team. There's a comprehensive Help portal, and training, but plan to spend time to get a comprehensive understanding of all the software components. But it's worth it.... --- ### Intuitive and Efficient Web Based system - Overall rating: 5/5 - Reviewer: Mary W. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered We have been on Denticon for 10+ years and have been able to see many of the beneficial enhancements that they have put out. They have been incredibly thoughtful and considerate of their clients throughout their development. We have converted offices from Eaglesoft, Softdent, and Dentrix. All conversions went incredibly smooth and staff transitioned very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of navigation, reporting, conversion process, internal analytics, task managers for staff, and support. The system is web/cloud based so are able to access our information and imaging from anywhere. This is exceptionally helpful for our central billing office. #### Cons With any patient system, it is imperative to make sure to take the time on the front end in order to get the optimal end results and reporting. This is not a con but something that anyone looking to convert any system would need to be mindful of. --- ### Like all programs: It has it's strengths and limitations - Overall rating: 4/5 - Reviewer: Amber W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This program is imperfect but meets our needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They have great customer service. They also have regular updates and take customer feedback into consideration #### Cons There are many small limitations that make this software annoying. For example it will ask you two times to override a lunch hour, but not alert you that the same patient has the same procedure schedules in the future resulting in double booking appointments. #### Reasons for choosing Denticon It seemed like it met our needs the best without a huge financial commitment up front. #### Reasons for switching to Denticon Practice Works was really antiquated and not evolving at all. --- ### Easy access from anywhere - Overall rating: 5/5 - Reviewer: Bevin M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We can access it from anywhere which makes our lives much easier. No need for worry about servers #### Cons We currently don’t have any e-marketing available in our area for automated emails and texts which is a huge disadvantage and we have had to look at other softwares to meet those needs but there is just no way we want to run 2 softwares. We would very much like if Dentigram was available in our area as we would be happy to pay for it #### Reasons for choosing Denticon It’s cloud based so we can access from anywhere --- ### Dental software - Overall rating: 4/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Being able to have patients book and pay online; on a cloud #### Cons Training new people on it; can’t call people for help. Instead you have to submit a ticket #### Reasons for choosing Denticon Cloud capability, cost, being able to have patients book online #### Reasons for switching to Denticon Wanting a cloud --- ### Denticon user for over 10 years - Overall rating: 5/5 - Reviewer: Tammy B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing software to people #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, features and support. There customer support should be praised they respond immediately. Knowlegable and helpful. The continuously update their software with enhanced and NEW features... #### Cons Nothing I am pleased with everything. for 10 years a great system #### Reasons for choosing Denticon Internet based, access from anywhere ability to grow with enormous additional fees. --- ### Scale and Plan for success with PlanetDDS - Overall rating: 5/5 - Reviewer: Stephen L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I wished I started using sooner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything being online and having administrative control and sharing among limitless locations is key. #### Cons Not having the level of search features as Dentrix such as finding patients by address. #### Reasons for choosing Denticon It was on the cloud. #### Reasons for switching to Denticon dentrix has all the bells and whistles that crash and costs $$$ to support. --- ### Denticon is wonderful - Overall rating: 5/5 - Reviewer: Liz V. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Denticon is a wonderful secure online dental program. We completely appreciate that we have full access to our patient's records at all times from any place. The ease of the program and the constant upgrading of the site that is provided is so beneficial. Denticon has the best customer service and they are always welcoming to our suggestions and opinions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flows and eases of the program. The constant upgrading and that they listen to their customer's thoughts and suggestions. #### Cons The slowness of speed can be frustrating at times along with the delay (waiting for Denticon to respond) --- ### Denticon is simple and easy to use - Overall rating: 5/5 - Reviewer: Kody K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Denticon is how we keep track of all of our patients and make sure that we don't leave out anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Denticon has a very user friendly interface which makes it easy to keep track of all of our patients and what they need. #### Cons A lot of the upgrades to the software cost extra, it would be nice to package it all together in one --- ### Excellent software for what it does - Overall rating: 5/5 - Reviewer: Aly S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good software with team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use. Training can be done in 2-3 days. #### Cons Hard to add 3rd party vendors. Cost has gone up over the years but you are grandfathered in. #### Reasons for choosing Denticon Curve had major flaws. Overpriced. No integrated credit card processing #### Reasons for switching to Denticon DDS works went out of business --- ### I LIKE THE FLEXIBILITY OF DENTICON, IT WORKS WITH DIFFERENT OFFICES TO MEET THE WAY YOU WORK - Overall rating: 5/5 - Reviewer: clemont a. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros FLEXIBILITY DIFFERENT WAYS TO DO DIFFERENT THINGS. LOVE HOW IT WORKS WITH MULTIPLE OFFICES, AND I LOVE THAT I AM NOT SPENDING A BUNCH OF TIME ON NETWORK AND SOFTWARE MAINTENANCE. NO BACKUPS. SUPER EASY AND LOW MAINTENANCE. #### Cons SOME FUNCTIONS ARE HARD TO LOCATE OR COUNTER INTUITIVE. INSURANCE MANAGEMENT IS A LITTLE CLUNKY. WOULD LIKE MORE FLEXIBILITY WITH REPORTS. WITH OTHER SOFTWARE I COULD QUERY THE DATABASE AND PULL SPECIFIC DATA OUT. --- ### Amy IPDH - Overall rating: 5/5 - Reviewer: Lauren Q. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that this software is online. I can schedule patients from home. I can review my day and progress notes outside of the office. And, Denticon has excellent technical support. I am a brand new independent practicing hygienist in Maine. I've done clinical work for over 30 years. The charting and progress notes are intuitive for me. But, I've always had admin people to register new patients and bill insurance and everything administrative in between. Now all that is mine to figure out. The immediate help available goes far beyond expectation. They are patient and informative and able to walk me through the hard stuff. #### Cons I found the software non-intuitive. You really have to be taught exactly how to navigate it to use it. I've used Dentrix for years and feel like its easy software. This was a big shift for me. ## More reviews [Next reviews](https://www.softwareadvice.com/dental-charting/denticon-profile/reviews/?page=2) --- Denticon Reviews, Pros and Cons - 2026 Software Advice