Eaglesoft

RATING:

4.1

(148)

About Eaglesoft

Patterson Dental’s Eaglesoft software is a Meaningful Use and ONC-ATCB certified on-premise dental office practice management system. Designed for dental practitioners and dental healthcare providers of all sizes, it includes features including clinical charting, patient scheduling, imaging, billing/accounting applications and periodontal templates. Eaglesoft’s patient scheduling application gives dental practice employees the ability to block off different segments of time, from five to 60 minutes, depending on the necessary length of the appointment. Double booked appointments are displayed side-by-side so they can be identified before a problem arises. The treatment planning module lets dental professionals present a custom treatment plan to each patient and co...

Eaglesoft Pricing

Contact Patterson Dental Supply for pricing details.

Free trial: 

Available

Free version: 

Not Available

Imaging
Slide 1 of 6

Eaglesoft Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Eaglesoft

1 - 5 of 148 Reviews

User Profile

Meg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

Only Software for Dental

It's great. We have used it for years and see no reason to switch

PROS

It is the best software available for general dental professionals. Everything is easy to do and there isn't anything my staff can do that I am unable to undo. The settings allow for each user to have different access to things.

CONS

Eaglesoft is currently not cloud based. We have to have a physical server to use this software.

Reason for choosing Eaglesoft

Functionality

Vendor Response

Thank you for your review of Eaglesoft! We are happy to hear how it is helping your team and practice. If you ever have any questions or need additional training please contact our Patterson Technology Center Support Team at 800-475-5036. If you are ever interested in exploring cloud software, Patterson Dental also has Fuse cloud-based practice management software and we would be happy to review it with you.

Replied March 2022

Shradha

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Best Dental Software

PROS

1. User Friendliness 2. Acceptance of max dental insurances 3. Easy to learn

CONS

None so far ! We are liking it and the customer service is awesome

Reasons for switching to Eaglesoft

Most of the people were in favour of this change

Vendor Response

Hello! We are glad to hear that you are loving Eaglesoft! Thank you for your feedback and we are happy to answer any future questions that may arise.

Replied January 2020

Rachael

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Started as a great product but not keeping up to date

Our office worked with Eaglesoft for 20 years. We had ups and downs with it, but generally speaking it was user friendly and had good functionality. It did lack in the ability to create customized reports. For the last few years, we did not feel there had been many updates to the software and it never seemed like any requests/suggestions for upgrades were addressed. The issue with having to use non-supported MS Office 10 was frustrating to say the least. Glitched at times with Vyne for our electronic claims as well. Two months ago our office converted to a cloud-based software because of our opinion of the lack of updated technology and upgrades to ES.

PROS

Eaglesoft has many great features and it is generally very user friendly

CONS

It is a server-based system that does not seem to be keeping up with the times. For example, the most recent version of MS Office that it is fully compatible with is 2010; which is not supported by MS any longer. It is also only compatible with a very select few printers and scanners.

Sumeet

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Eagle Soft

User friendly and simple/clean user-interface. Definitely recommend.

PROS

The software is easy to use and easy train other members of our team. Extremely user-friendly. The interface is also clean and modern.

CONS

X-rays uploading and loading takes some time. Also, confirmation and reminders options are not reliable so we had to sign up with a third party company.

Reason for choosing Eaglesoft

Cost and customer service.

Reasons for switching to Eaglesoft

Cost.

Vendor Response

Thank you for taking the time to share your feedback! We love hearing that you find it extremely user friendly like so many of our other users. Also, we are happy to share that the latest Eaglesoft update resolves the x-ray upload/load times - please contact our support team to learn more and complete the upgrade.

Replied May 2022

Erica

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

My excellent experiences with Eaglesoft's service team have made me a loyal customer

PROS

I have tried, and used, many different dental practice management software systems, and I have concluded that Eaglesoft is by far the best system on the market. It is both easy to use, and user-friendly. The customer service, support, and live help features are outstanding - the staff are friendly, very knowledgeable, willing to work with you and very effective at solving problems. Updates are released regularly, and they often include great enhancements. Eaglesoft has a lot of features and capabilities; it is great to have them all in the same system and able to be easily integrated with other applications we use. Using Eaglesoft saves our practice a lot of time, money, and headaches.

CONS

There are definitely some enhancements that should be made; my office has put in quite a few enhancement requests recently. There are some issues with editing insurance company information and sending claims that need to be worked out a little better. I wish it had better capabilities in tracking financial and performance metrics, as well as making that data more accessible and in a friendlier format. I am also not impressed with the time clock, and have recently decided to use a time clock system that is included in the human resources management system we use. That is another improvement Eaglesoft could make - have more human resources capabilities, or perhaps have Patterson create a human resources application that integrates with Eaglesoft (like RevenueWell for patient management).