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> Reviews of Adit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Adit is a good fit for you!

Source: https://www.softwareadvice.com/dental/adit-profile/reviews

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Adit Reviews

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[Overview](https://www.softwareadvice.com/dental/adit-profile/)

Reviews

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# Adit Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(250)

4

(22)

3

(5)

2

(3)

1

(13)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.7

Functionality

4.6

* * *

### Pros

"The software makes call tracking and call texting seamless, which allows me to communicate with patients, even on the go."

"The platform helped improve patient communication through automated reminders, confirmations, and messaging, which reduced administrative workload and supported patient engagement."

"The platform made it simple to handle appointment reminders, confirmations, recalls, and messaging from a single interface, which helped streamline daily operations and reduce administrative workload."

### Cons

"From an administrative perspective, I didn’t like that all employees have access to listen to recorded phone calls, which raises concerns around privacy, oversight, and appropriate access controls."

"One of the biggest drawbacks of Adit was the cost relative to the value received. While the platform offers many features, some functions felt redundant with capabilities already available through our practice management software."

"UI is functional but not optimized for rapid multi-tasking in high call-volume environments; some extra clicks vs. ideal."

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Adit Reviews, Pros and Cons - 2026 Software Advice