Good Integration with Chirotouch and other software. Data is clear and charts and diagrams make it easy to track.

The features rollout has been slow during the pandemic, but I am not sure that is something that they can even control.

That it is as easy as signing in to see all of the stats you would want so you can easily track stats and where you are at in reaching your goals.

We are tracking growth and building towards better systems to ensure and prepare for future growth. BlueIQ is a major part of that planning and preparation.

Loved the metrics and the dashboards and the ease of use.

If you are planning to scale your business, this management tool is priceless. Most importantly the training that comes with blue IQ is what sets it apart.

Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track.

These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.

It is great in helping me structure my business.

Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle.

Occasionally the server fails to update and I have to write in to let them know.

The platform is easy to navigate if you are adaptable with new software, otherwise, it takes a lot of training. Team was pleasant enough, but weren't able to correct the number discrepancies.

Limited in some data tracking in Chirotouch integration. I.e. Patient Information tracking).

Definitely unique as it is integrated with our EHR (CT) and there's nothing like it. Easy to use, clean interface, user friendly, attentive support.

Liked how the software pointed out active patients, patients coming in with family members needing to visit, money left on the table, and stats for each provider.

It helps me keep my business on track so we can hit the goals and grow like we want to.

Again it is super easy to use and allows you to have real time progress in how thins are going in the clinic so we know where we need to improve or what is going well at all times.

However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

BlueIQ is a KPI dashboard that helps healthcare institutes streamline processes related to patient communication, employee performance tracking, revenue monitoring, and more from within a unified platform. It allows staff members to view daily scheduled appointments based on multiple criteria, such as patient name, case type, appointment time, provider name, and required procedure.

BlueIQ enables team members to automatically send appointment confirmation emails and birthday messages to optimize patient show rates and overall engagement. It lets supervisors manage overhead expenses, monitor profits, and track team and employee goals based on organizational requirements. It allows employees to maintain a centralized database of patient details with information, such as name, age, gender, upcoming visits, family details, phone number, and other relevant notes. Additionally, business leaders can build custom dashboards to gain insights into production rate, monthly trends, and revenue.

BlueIQ enables organizations to integrate the platform with Facebook Marketing and Google Analytics to gain insights into referrals, lead acquisition, patient demographics, and more. Pricing is available on request and support is extended via FAQs, email, phone, live chat and other online measures.

LongDescription

Real Time Analytics

Website Analytics

Customizable Reports

Activity Tracking

Data Synchronization

SMS Messaging

Single Sign On

Confirmation/Reminders

Projections

For Chiropractors

Communication Management

Functions/Calculations

Data Import/Export

Multi-Location

Private Dashboards

Dashboard Creation

Real Time Data

Performance Metrics

Scorecards

Data Connectors

KPI Monitoring

Real Time Notifications

Real Time Updates

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Data Visualization

Reminders

Multiple Data Sources

Customizable Templates

Real Time Reporting

Customizable Branding

Reporting/Analytics

Monitoring

Trend Analysis

Single Page View

Appointment Management

Drag & Drop

Third Party Integrations

Mobile Dashboards

Search/Filter

BlueIQ offers single location and multi-location pricing with four tiers, BlueIQ Dash, BlueIQ Insights, BlueIQ Plus and BlueIQ Platinum. 

FAQs/Forum

Phone Support

Chat

2-10

11-50

BlueIQ

Live Online

Webinars

Videos

US Dollar

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

BlueIQ vs Weave

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