--- title: "CareStack Software Reviews, Demo & Pricing - 2026" description: "Review of CareStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/carestack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / CareStack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) # CareStack Review From $698/month Free version Free trial 1 plan Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CareStack 4.8 [(225)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) FrontRunner 2026 Pricing Starting at $698.00 per user per month ### About CareStack CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment. CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access. Do you work for CareStack? [Manage this product listing](https://www.g2.com/products/carestack/claim_requests/new?auto=true) Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## CareStack User Interface ## Popular CareStack Alternatives Main Product CareStack 4.8 [(225)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.78Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(304)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.69Value for money - 4.67Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [ABELDent](https://www.softwareadvice.com/dental/abeldent-profile/) 4.7 [(112)](https://www.softwareadvice.com/dental/abeldent-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.81Customer support - 4.59Functionality Pricing Starting at CA$400.00 per month Get Price ## CareStack Pricing and Plans CareStack has one plan. Basic is $698.00/user/mo billed monthly. Free versionFree trial Basic $698.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does CareStack pricing compare to alternatives? CareStack's starting price is $698.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | CareStack4.8[(225)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) | $698.00 /user/mo | Available | Available | 4.7 | | [Adit](https://www.softwareadvice.com/dental/adit-profile/)4.7[(304)](https://www.softwareadvice.com/dental/adit-profile/reviews/) | $399.00 /mo | Not available | Not available | 4.7 | | [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/)4.4[(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/)4.9[(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) | $49.00 /feature/mo | Available | Not available | 4.9 | | [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/)4.8[(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) | $40.00 /feature/mo | Available | Available | 4.5 | CareStack4.8[(225)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) * * * Starting price $698.00 /user/mo Free trial Available Free version Available Value For Money 4.7 - [Adit](https://www.softwareadvice.com/dental/adit-profile/)4.7[(304)](https://www.softwareadvice.com/dental/adit-profile/reviews/) * * * Starting price $399.00 /mo Free trial Not available Free version Not available Value For Money 4.7 - [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/)4.4[(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/)4.9[(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) * * * Starting price $49.00 /feature/mo Free trial Available Free version Not available Value For Money 4.9 - [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/)4.8[(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) * * * Starting price $40.00 /feature/mo Free trial Available Free version Available Value For Money 4.5 ## CareStack Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of CareStack Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Annotations API Appointment Management Automated Scheduling Availability Management Billing & Invoicing Booking Management Communication Management Comparison View Customer Database Customer History Customizable Reports Customizable Templates Data Synchronization Dental Practice Management Document Imaging Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders EMR/EHR For Dental Practices Inventory Management Live Chat Multi-Location Orthodontic Charting Patient Communications Patient Management Patient Portal Periodontal Charting Progress Notes Progress Tracking Records Management Referral Tracking Registration Management Reminders Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Self Service Portal SMS Messaging SSL Security Third-Party Integrations User Management Voice Capture Web Forms ## CareStack Integrations SOTA Cloud Integration rated 4.8 from 30 reviews DoseSpot Integration rated 4.8 from 24 reviews Overjet Integration rated 4.9 from 11 reviews Plivo Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review Apteryx XVWeb Integration rated undefined from -1 review See all 9 integrations ## CareStack User Reviews ## CareStack customer ratings - Overall rating: 4.8/5 - Total reviews: 225 ### Rating distribution - 5 stars: 187 reviews (83%) - 4 stars: 32 reviews (14%) - 3 stars: 4 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### CareStack Has Been Incredible! - Overall rating: 5/5 - Reviewer: Stuart R. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered I could not be happier with CareStack and wish that I had switched my practice over sooner! Brandy and Surya were an amazing team and helped us tremendously. We loved it so much that within the first 3 months we decided to get AEKA Imaging as well as VoiceStack. CareStack has already been so powerful for our practice and I feel like we have not even scratched the surface of what is possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support from the CareStack team has been unbelievable. I always receive a very prompt reply which is so helpful considering how robust the software is and how much there is to learn. Additionally, the modern feel of CareStack is such a welcome change after using a very well known PMS that never seemed to update. The software is so well designed and thought out. I have also greatly enjoyed having the User Resource Guide - amazing! #### Cons A feature that I wish was present was for unlimited text messaging as well as MMS capability. We have decided to implement VoiceStack, so I don't think that this will be an issue any longer. --- ### Easiest transition! - Overall rating: 5/5 - Reviewer: Sinan A. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered One of the best dental platforms we have used thus far. We were mainly switching over to have a cloud based so that we could access from home and be able to have both offices be more accessible but once we realized how many features care stack had to offer it was a no brainer to switch over! We LOVE the features like payment plans, all insurance services with care revenue, CS pay makes it a breeze to take payments especially with the text to pay option. [sensitive content hidden] our on boarding rep was fabulous very communitive and helped navigate everything. The transition was less painful then we expected. The around the clock support offered is just amazing. Couldn't have choose a better, easier platform to move to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros WE loved the features offered- text to pay, insurance work flow, treatment planning work flow. It is making it much easier to run our office. #### Cons absolutely nothing! We have had very minor issues and they were all resolved quickly! The support is always there to help when needed. --- ### Champions Dentistry PLLC Review - Overall rating: 5/5 - Reviewer: Kay H. - Industry: Facilities Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am glad that I cleaned up our other software before going live, that helped with the transition and I did not have to worry about going back to check the things that were moving over. Brandy and Sury were great with training, very knowledgeable, they know their stuff. Online support has been great as well as the resource center. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of claim attachments and notes. With a learning curve integrations were easy. Very overwhelming at first; lot's of preparing before going live but we did get the green light on the first try! YAY team #### Cons I am a hands on learner, some of the training went very quickly. But Brandy and I worked that out, we made a great team. --- ### great onboarding process - Overall rating: 5/5 - Reviewer: Akintoye O. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Pretty good. I do not regret my deceision adopting carestack and voicestack. We looking at growing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very innovated and constantly improving. Rachel my trainer was a highlight. I appreciate her attention to detail. #### Cons Change is happening so fast that there are often technical issues. The issues are handled quickly. There are alot of exciting change coming. --- ### Great system for detailed treatment plans and correct copays - Overall rating: 4/5 - Reviewer: Jessica B. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed working with my direct rep. She brings everything to the table and doesn't sugar coat it. She is dependable and answers my questions quickly. We are still new to CareStack but i do believe we have made the right choice in our PMS it's just a lot different from Dentrix Enterprise and is going to take some time to get used to. I expected this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like the insurance side of it. Being able to attach fee schedules at the carrier level for specialties and bringing all of our patients to one clinic. Once we get it all set up, I look forward to seeing accurate tx plans and copays. #### Cons I have tough times with the customer support. Sometimes i get someone who is very knowledgeable and other times it is a long process for something that seems very simple. On the phone, almost everyone is foreign and hard to understand. --- ### Dental Practice Management - Overall rating: 5/5 - Reviewer: Chuck Z. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered What stands out most is that CareStack's commitment didn't end at launch. Their continued follow-up and support demonstrate a genuine partnership and commitment to our success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From pre-launch preparation to go-live training and post-launch support, the CareStack team has been outstanding. Their professionalism, responsiveness, and hands-on approach helped our staff navigate the transition and work through challenges with confidence. #### Cons Not much, I would say that while logged in and leaving patient notes and if another provider wanted to add notes to the same patient chart, they had to log out the previous provider and then login under their credentials. It would be nice if they could switch providers without having to log out. --- ### Choose Carestack you wont regret it!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our onboarding was great, the team that keeps up even after you have on boarded was wonderful in helping you build resources for the office to make sure we were hitting markers and getting to build out KPI with Practice analytics has been a great tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reporting- this software has every report you can thing of also the Practice analytics makes for easy KPI tracking #### Cons Posting insurance payments takes time and almost as if you are completing the task 2 and sometimes 3 times. Between posting a receipt, running a card payment, and dispersing the payment --- ### User friendly and efficient - Overall rating: 5/5 - Reviewer: HPD A. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We have been extremely pleased with our decision to transition to CareStack. [sensitive content hidden] have been a blessing to work with. The transition process had no hiccups and the training was very thorough. We felt ready when we went live and the recurring post go-live meetings have been very helpful. CareStack is very user friendly and provides so many options to improve workflows and be efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The wide variety of capabilities to be efficient has greatly improved our workflow. Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful. #### Cons The reporting has been a bit difficult to understand and adapt to. Learning to get the KPIs we are used to on a dashboard and not printing a report at the end of each day has been a bit challenging but with Mariann's help we are getting there! --- ### An asset to the productivity of our office - Overall rating: 4/5 - Reviewer: Ana L. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). #### Cons The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate. --- ### CareStack AAD - Overall rating: 5/5 - Reviewer: Lucas W. - Industry: Cosmetics - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated. Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment. The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting. #### Cons One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient. --- Showing 1 - 10 of 225 Reviews [See All Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/) ## CareStack Popular Comparisons [Adit vs CareStack](https://www.softwareadvice.com/dental/adit-profile/vs/carestack/)[Curve Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/curve-dental/)[Practice-Web vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/practice-web/)[BestoSys vs CareStack](https://www.softwareadvice.com/medical/bestosys-profile/vs/carestack/)[ABELDent vs CareStack](https://www.softwareadvice.com/dental/abeldent-profile/vs/carestack/)[Open Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/open-dental/)[Sensei Cloud vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/sensei-cloud/)[RevenueWell vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/revenuewell/)[Eaglesoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/patterson-dental-eaglesoft/)[Dentrix vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix/)[Cloud 9 Ortho vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/cloud9/)[Akitu One vs CareStack](https://www.softwareadvice.com/dental/akitu-one-profile/vs/carestack/)[iDentalSoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/identalsoft/)[Yapi vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/yapi-paperless-dental/)[Weave vs CareStack](https://www.softwareadvice.com/compare/61103-carestack/vs/158992-Weave/)[Denticon vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/denticon/)[Carestream Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/carestream-dental/) [Compare All Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) ## Other Top Recommended Dental Software [Ascend by Dentrix](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (235) Recently recommended **9** times [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **9** times [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) **4.6** (61) Recently recommended **8** times [Cloud 9 Ortho](https://www.softwareadvice.com/dental/cloud9-profile/) **4.6** (47) Recently recommended **8** times Stuck Between Options? 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