--- title: "CareStack Software Reviews, Demo & Pricing - 2026" description: "Review of CareStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/carestack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / CareStack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) # CareStack Review From $698/month Free version Free trial 1 plan Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CareStack 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) FrontRunner 2026 Pricing Starting at $698.00 per user per month ### About CareStack CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment. CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access. Do you work for CareStack? [Manage this product listing](https://www.g2.com/products/carestack/claim_requests/new?auto=true) Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## CareStack User Interface ## Popular CareStack Alternatives Main Product CareStack 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(300)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.70Value for money - 4.68Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [ABELDent](https://www.softwareadvice.com/dental/abeldent-profile/) 4.7 [(112)](https://www.softwareadvice.com/dental/abeldent-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.81Customer support - 4.59Functionality Pricing Starting at CA$400.00 per month Get Price ## CareStack Pricing and Plans Starting price: $698.00 per month Free Trial Free Version Basic $698.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CareStack Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of CareStack Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Annotations API Appointment Management Automated Scheduling Availability Management Billing & Invoicing Booking Management Communication Management Comparison View Customer Database Customer History Customizable Reports Customizable Templates Data Synchronization Dental Practice Management Document Imaging Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders EMR/EHR For Dental Practices Inventory Management Live Chat Multi-Location Orthodontic Charting Patient Communications Patient Management Patient Portal Periodontal Charting Progress Notes Progress Tracking Records Management Referral Tracking Registration Management Reminders Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Self Service Portal SMS Messaging SSL Security Third-Party Integrations User Management Voice Capture Web Forms ## CareStack Integrations SOTA Cloud Integration rated 4.8 from 30 reviews DoseSpot Integration rated 4.8 from 23 reviews Overjet Integration rated 4.9 from 10 reviews Plivo Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review Apteryx XVWeb Integration rated undefined from -1 review See all 9 integrations ## CareStack User Reviews ## CareStack customer ratings - Overall rating: 4.8/5 - Total reviews: 219 ### Rating distribution - 5 stars: 182 reviews (83%) - 4 stars: 31 reviews (14%) - 3 stars: 4 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Overall positive - Overall rating: 4/5 - Reviewer: Trisha W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been positive. We did a fast and furious onboarding with short training sessions, but our onboarding team was fantastic and led us to the right place when we struggled. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it has many checks and balances in place to be sure things are completed correctly. It helps to be sure no fraud as occurred. #### Cons I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc. #### Reasons for switching to CareStack We were looking to go cloud based to allow for more at home flexibility --- ### CareStack for the WIN! CareStack > Other PMS - Overall rating: 5/5 - Reviewer: Lance L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall our experience with CareStack has been positive. If you encounter any issues support is ready and willing to help. The onboarding team has been awesome at troubleshooting our unique scenarios. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CareStack identified the issues with other practice management software and corrected them. CareStack is a powerhouse and the user interface works great for our multi-location/multi-specialty practice. CareStack makes patient management a breeze. #### Cons What I have liked least about CareStack is getting to know the software. While CareStack University and the videos are great. Finding the time to watch them presents a problem. #### Reasons for choosing CareStack We selected CareStack because it checked all of the boxes we were looking for in a PMS. #### Reasons for switching to CareStack We we told the software we were previously using was no longer going to be supported and maintained. We used it as an opportunity to make an upgrade. --- ### CareStack: All the Features, None of the Efficiency - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the efficiency and intuitive design required for real-world clinical use. Routine tasks like treatment planning and scheduling become unnecessarily time-consuming due to excessive steps and poor workflow logic. The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious. It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to CareStack, I would strongly advise against it. And if your workplace adopts it—be prepared for a noticeable drop in efficiency and increased daily frustration. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the same task. However, it’s frustrating that while trivial aspects are flexible, fundamental clinical features, such as material colour coding, are not customisable. #### Cons Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts. Even simple actions (like confirming entries) can’t be done with Enter, forcing constant mouse use. Basic workflows, especially treatment planning and scheduling, are extremely redundant. To schedule a single treatment, you must: click the tooth → add the code → drag it into a grouped code → right-click to add to clipboard → assign time → assign an operator (despite already being logged in) → select treatment type → save to clipboard. This results in ~8–10 clicks per item. Multiply that across multiple procedures and patients, and it becomes a major time drain. The interface is cluttered, with visual noise and overlapping elements that slow navigation. Charting is also poorly designed—there’s no way to customise material colours. Amalgam, composite, root canal, and crowns are all displayed in the same colour, eliminating any at-a-glance understanding. You’re forced to hover over each tooth individually just to see what treatment was done. Browser limitations further worsen usability—right-click actions are inconsistent and often overridden by the browser’s default menu instead of an in-app one. Support is unreliable. They may call during work hours for minor issues, promise follow-ups during agreed times (e.g. lunch), then not follow through. Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite repeated reports, issues remain unresolved even after months. #### Reasons for switching to CareStack Primarily due to the expectation of a more modern, feature-rich, cloud-based system. However, while CareStack offers more features on paper, it falls short in efficiency and usability compared to EXACT in day-to-day clinical workflows. --- ### User friendly and efficient - Overall rating: 5/5 - Reviewer: Angela S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We have been extremely pleased with our decision to transition to CareStack. [sensitive content hidden] have been a blessing to work with. The transition process had no hiccups and the training was very thorough. We felt ready when we went live and the recurring post go-live meetings have been very helpful. CareStack is very user friendly and provides so many options to improve workflows and be efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The wide variety of capabilities to be efficient has greatly improved our workflow. Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful. #### Cons The reporting has been a bit difficult to understand and adapt to. Learning to get the KPIs we are used to on a dashboard and not printing a report at the end of each day has been a bit challenging but with Mariann's help we are getting there! #### Reasons for choosing CareStack The demo felt like exactly what we needed and [sensitive content hidden] was very supportive and responsive. #### Reasons for switching to CareStack Dentrix was outdated and not fulfilling our needs. --- ### revenue cycle manager - Overall rating: 5/5 - Reviewer: Whitney C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of reports and kpis views that is available. The different types allows us insight on how well our buisness is doing. #### Cons sometimes support takes a while to get back to you on things that can't be fixed immediately. Which I understand somethings take time. #### Reasons for switching to CareStack We are a growing practice that needed a cloud based software in order to see patients across the group that were traveling to our other offices. --- ### Great software! - Overall rating: 5/5 - Reviewer: Salomé T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our practice switched to CareStack this year and the transition team (Caroline, Ayisha, and Ananya) were fantastic to work with! So far we are really liking the software for our multi-specialty, multi-location practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our office switched from Dentrix Enterprise to CareStack this year and so far we really love the additional features. It is much more up-to-date and has a lot of automatic checks that our old software didn't. #### Cons There are a few features I still wish we could customize, but they aren't a big deal. - for example we would love to be able to customize the exclusions and limitations section to remove or add codes. #### Reasons for choosing CareStack The orthodontic integration was a HUGE plus for us. #### Reasons for switching to CareStack Dentrix is discontinuing support for Enterprise in 2027. Also, our practice was adding additional specialties like orthodontics and we appreciated that CareStack handles Ortho along with general/pediatrics. --- ### Carestack Transition - Overall rating: 5/5 - Reviewer: Michelle V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We recently made the switch to CareStack, and it's been a pretty smooth transition, especially considering we have a team of 50+ people across multiple locations. Huge thank you to [sensitive content hidden] for making the process as seamless as possible and always being there to help. The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Overall, we've been really happy with CareStack and truly appreciate the support we've received from the entire team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. #### Cons The initial transition was a little overwhelming because of the size of our team and the number of workflows we needed to set up, but the implementation and support teams made the process much easier. #### Reasons for switching to CareStack Ending customer support by the software company. --- ### Choose Carestack you wont regret it!!! - Overall rating: 5/5 - Reviewer: Katie E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our onboarding was great, the team that keeps up even after you have on boarded was wonderful in helping you build resources for the office to make sure we were hitting markers and getting to build out KPI with Practice analytics has been a great tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reporting- this software has every report you can thing of also the Practice analytics makes for easy KPI tracking #### Cons Posting insurance payments takes time and almost as if you are completing the task 2 and sometimes 3 times. Between posting a receipt, running a card payment, and dispersing the payment #### Reasons for switching to CareStack Fuse was not working properly, along with that we had 4 outsourced software's, carestack has it all! --- ### CareStack AAD - Overall rating: 5/5 - Reviewer: Lucas W. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated. Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment. The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting. #### Cons One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient. #### Reasons for switching to CareStack Due to cost and issues with the company. --- ### An asset to the productivity of our office - Overall rating: 4/5 - Reviewer: Ana L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). #### Cons The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate. --- Showing 1 - 10 of 219 Reviews [See All Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/) ## CareStack Popular Comparisons [Adit vs CareStack](https://www.softwareadvice.com/dental/adit-profile/vs/carestack/)[Curve Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/curve-dental/)[Practice-Web vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/practice-web/)[BestoSys vs CareStack](https://www.softwareadvice.com/medical/bestosys-profile/vs/carestack/)[ABELDent vs CareStack](https://www.softwareadvice.com/dental/abeldent-profile/vs/carestack/)[Open Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/open-dental/)[Sensei Cloud vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/sensei-cloud/)[RevenueWell vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/revenuewell/)[Eaglesoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/patterson-dental-eaglesoft/)[Dentrix vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix/)[Cloud 9 Ortho vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/cloud9/)[Akitu One vs CareStack](https://www.softwareadvice.com/dental/akitu-one-profile/vs/carestack/)[iDentalSoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/identalsoft/)[Yapi vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/yapi-paperless-dental/)[Denticon vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/denticon/)[Weave vs CareStack](https://www.softwareadvice.com/compare/61103-carestack/vs/158992-Weave/)[Archy vs CareStack](https://www.softwareadvice.com/compare/61103-carestack/vs/510664-Archy/)[Carestream Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/carestream-dental/) [Compare All Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) ## Other Top Recommended Dental Software [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (235) Recently recommended **3** times [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **2** times [Akitu One](https://www.softwareadvice.com/dental/akitu-one-profile/) **4.9** (41) Recently recommended **2** times [ThriveCloud](https://www.softwareadvice.com/dental/thrivecloud-profile/) **3.8** (12) Recently recommended **2** times Stuck Between Options? Our experts can help you compare CareStack with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice