--- title: "CareStack Software Reviews, Demo & Pricing - 2026" description: "Review of CareStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/carestack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / CareStack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) # CareStack Review From $698/month Free version Free trial 1 plan Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CareStack 4.8 [(217)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) FrontRunner 2026 Pricing Starting at $698.00 per user per month ### About CareStack CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment. CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access. Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## CareStack User Interface ## Popular CareStack Alternatives Main Product CareStack 4.8 [(217)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.66Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(299)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.70Value for money - 4.67Customer support - 4.62Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [ABELDent](https://www.softwareadvice.com/dental/abeldent-profile/) 4.7 [(112)](https://www.softwareadvice.com/dental/abeldent-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.81Customer support - 4.59Functionality Pricing Starting at CA$10.00 per month Get Price ## CareStack Pricing and Plans Starting price: $698.00 per month Free Trial Free Version Basic $698.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CareStack Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of CareStack Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Annotations API Appointment Management Automated Scheduling Availability Management Billing & Invoicing Booking Management Communication Management Comparison View Customer Database Customer History Customizable Reports Customizable Templates Data Synchronization Dental Practice Management Document Imaging Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders EMR/EHR For Dental Practices Inventory Management Live Chat Multi-Location Orthodontic Charting Patient Communications Patient Management Patient Portal Periodontal Charting Progress Notes Progress Tracking Records Management Referral Tracking Registration Management Reminders Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Self Service Portal SMS Messaging SSL Security Third-Party Integrations User Management Voice Capture Web Forms ## CareStack Integrations SOTA Cloud Integration rated 4.7 from 29 reviews DoseSpot Integration rated 4.8 from 21 reviews Plivo Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review Apteryx XVWeb Integration rated undefined from -1 review LogMeIn Integration rated undefined from -1 review See all 8 integrations ## CareStack User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 14% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.7 Customer support 4.8 Functionality 4.7 Charles F. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Great All-in-One Secure Platform 5 The biggest reason we stayed with CareStack and what truly made the difference for us was our CSM, Brandy. She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for our office. Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day. Cons: Click redundancy and Implementation. After many years on Eaglesoft, making the switch to CareStack was a huge decision for our practice and honestly, not always an easy one. The implementation and live launch were definitely rocky at times, and there were days where we questioned if we made the right move. Like many others have mentioned in reviews, there is absolutely a learning curve when transitioning into such a robust, all-in-one cloud-based system. Reasons for choosing CareStack Because it was a better All in One solution and reliability and features Reasons for switching to CareStack All In One solution, consolidate billing, integrate AI, and become more efficient and growth. Read More Jennifer G. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 Excellent dental software 5 CareStack is often described as a powerful, all-in-one system that improves organization and scalability, but it may require adjustment time and patience before teams feel fully comfortable with its workflow. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I like most about CareStack is how everything is integrated into one cloud-based platform. It makes scheduling, billing, insurance verification, patient communication, and reporting much more organized and accessible from anywhere. The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier to manage. It’s especially helpful for practices looking to streamline operations and grow efficiently. Cons: My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems. However, its cloud-based features, reporting tools, and overall integration still make it a strong platform for managing a modern dental practice. Reasons for switching to CareStack We switched from MacPractice to CareStack because we needed a more modern, cloud-based system that could better support growth, efficiency, and multi-location management. MacPractice worked well for a more traditional, Mac-based setup, but as our practice expanded, we started running into limitations with remote access, centralized reporting, and workflow integration. CareStack offered an all-in-one platform that combines scheduling, billing, insurance, patient communication, and analytics in one system, which helped reduce the need for multiple add-ons and improved overall organization. The transition did come with a learning curve, but the automation tools, cloud accessibility, and stronger management features made it a better long-term fit for our evolving practice. Read More WC Whitney C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed July 2026 revenue cycle manager 5 overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The amount of reports and kpis views that is available. The different types allows us insight on how well our buisness is doing. Cons: sometimes support takes a while to get back to you on things that can't be fixed immediately. Which I understand somethings take time. Reasons for switching to CareStack We are a growing practice that needed a cloud based software in order to see patients across the group that were traveling to our other offices. Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 CareStack: All the Features, None of the Efficiency 1 As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the efficiency and intuitive design required for real-world clinical use. Routine tasks like treatment planning and scheduling become unnecessarily time-consuming due to excessive steps and poor workflow logic. The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious. It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to CareStack, I would strongly advise against it. And if your workplace adopts it—be prepared for a noticeable drop in efficiency and increased daily frustration. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the same task. However, it’s frustrating that while trivial aspects are flexible, fundamental clinical features, such as material colour coding, are not customisable. Cons: Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts. Even simple actions (like confirming entries) can’t be done with Enter, forcing constant mouse use. Basic workflows, especially treatment planning and scheduling, are extremely redundant. To schedule a single treatment, you must: click the tooth → add the code → drag it into a grouped code → right-click to add to clipboard → assign time → assign an operator (despite already being logged in) → select treatment type → save to clipboard. This results in ~8–10 clicks per item. Multiply that across multiple procedures and patients, and it becomes a major time drain. The interface is cluttered, with visual noise and overlapping elements that slow navigation. Charting is also poorly designed—there’s no way to customise material colours. Amalgam, composite, root canal, and crowns are all displayed in the same colour, eliminating any at-a-glance understanding. You’re forced to hover over each tooth individually just to see what treatment was done. Browser limitations further worsen usability—right-click actions are inconsistent and often overridden by the browser’s default menu instead of an in-app one. Support is unreliable. They may call during work hours for minor issues, promise follow-ups during agreed times (e.g. lunch), then not follow through. Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite repeated reports, issues remain unresolved even after months. Reasons for switching to CareStack Primarily due to the expectation of a more modern, feature-rich, cloud-based system. However, while CareStack offers more features on paper, it falls short in efficiency and usability compared to EXACT in day-to-day clinical workflows. Read More ST Salomé T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 6 months Reviewed July 2026 Great software! 5 Our practice switched to CareStack this year and the transition team (Caroline, Ayisha, and Ananya) were fantastic to work with! So far we are really liking the software for our multi-specialty, multi-location practice! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our office switched from Dentrix Enterprise to CareStack this year and so far we really love the additional features. It is much more up-to-date and has a lot of automatic checks that our old software didn't. Cons: There are a few features I still wish we could customize, but they aren't a big deal. - for example we would love to be able to customize the exclusions and limitations section to remove or add codes. Reasons for choosing CareStack The orthodontic integration was a HUGE plus for us. Reasons for switching to CareStack Dentrix is discontinuing support for Enterprise in 2027. Also, our practice was adding additional specialties like orthodontics and we appreciated that CareStack handles Ortho along with general/pediatrics. Read More MV Michelle V. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Review source Reviewed July 2026 Carestack Transition 5 We recently made the switch to CareStack, and it's been a pretty smooth transition, especially considering we have a team of 50+ people across multiple locations. Huge thank you to \[sensitive content hidden\] for making the process as seamless as possible and always being there to help. The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Overall, we've been really happy with CareStack and truly appreciate the support we've received from the entire team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Cons: The initial transition was a little overwhelming because of the size of our team and the number of workflows we needed to set up, but the implementation and support teams made the process much easier. Reasons for switching to CareStack Ending customer support by the software company. Read More NM Nancy M. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Reviewed July 2026 Katranji and Nemeth Periodontics 5 Once you get over the learning phase and becoming more comfortable with the platform, CareStack offers many endless opportunities in helping the office flourish. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I like most about CareStack is the all-in-one platform feature. It eliminates the use of multiple subscriptions by allowing access to patient correspondence, clinical charting, scheduling, and insurance from one platform. Cons: What I liked least about CareStack was the transition and migration. There were a couple hiccups that could have gone smoother transitioning from Dentrix to CareStack. Reasons for switching to CareStack Doctor was interested in a cloud based platform. Read More AL Aleida L. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed July 2026 CareStack Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We recently switched from Dentrix Enterprise to CareStack, and the transition has been a great experience. The support team has been exceptional—always available to answer our questions and provide guidance whenever we needed it. \[sensitive content hidden\] walked us through every step of the process with patience, professionalism, and genuine support. Their dedication made the transition smooth and stress-free. We truly appreciate their outstanding service and would highly recommend CareStack to any practice considering a change. Cons: Honestly, there wasn't anything I liked least. The transition was smooth, and the support team was responsive, knowledgeable, and helpful throughout the entire process. Reasons for switching to CareStack They were stopping their support and we added an orthodontist to our practice. Read More LM Leslie M. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed July 2026 Great System Once You Learn It 4 Overall, CareStack has been a great practice management system. There is a bit of a learning curve at first because of its many features, but once you become familiar with it, it's very effective. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: What I like about CareStack is how it keeps track of insurance claims from submission through payment. Cons: What I like least about CareStack is that some workflows require too many steps to complete a single task. Reasons for switching to CareStack I am not sure why we made the switch. Practice came under new ownership so probably just preference of the new owner Read More OR Olga R. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed June 2026 Accessible from all over the world 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How thorough the implementation was, how helpful the team was and would really care for us. Also being able to access the PMS from our home is a game changer. Cons: Some features are not fully customizable, but there are work arounds on those features. I wanted to be able to configure the online booking in spanish but english is their only online booking language Read More Showing 1 - 10 of 217 Reviews [See All Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/) ## CareStack Popular Comparisons [Adit vs CareStack](https://www.softwareadvice.com/dental/adit-profile/vs/carestack/)[Practice-Web vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/practice-web/)[Curve Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/curve-dental/)[BestoSys vs CareStack](https://www.softwareadvice.com/medical/bestosys-profile/vs/carestack/)[ABELDent vs CareStack](https://www.softwareadvice.com/dental/abeldent-profile/vs/carestack/)[Open Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/open-dental/)[Sensei Cloud vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/sensei-cloud/)[RevenueWell vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/revenuewell/)[Eaglesoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/patterson-dental-eaglesoft/)[Dentrix vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix/)[Cloud 9 Ortho vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/cloud9/)[Akitu One vs CareStack](https://www.softwareadvice.com/dental/akitu-one-profile/vs/carestack/)[iDentalSoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/identalsoft/)[Yapi vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/yapi-paperless-dental/)[Weave vs CareStack](https://www.softwareadvice.com/compare/61103-carestack/vs/158992-Weave/)[Denticon vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/denticon/)[Carestream Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/carestream-dental/)[tab32 vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/tab32/) [Compare All Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) ## Other Top Recommended Dental Software [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) **4.4** (285) Recently recommended **15** times [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **13** times [ThriveCloud](https://www.softwareadvice.com/dental/thrivecloud-profile/) **3.8** (12) Recently recommended **11** times [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (235) Recently recommended **10** times Stuck Between Options? 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