# CareStack Software Reviews, Demo & Pricing - 2026 > Review of CareStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/dental/carestack-profile --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / CareStack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) # CareStack 2026: Benefits, Features & Pricing Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CareStack 4.8 [(205)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) FrontRunner 2026 Pricing Starting at $698.00 per month ### About CareStack CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment. CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access. Wondering if CareStack is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## CareStack User Interface ## Popular CareStack Alternatives Main Product CareStack 4.8 [(205)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.66Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(283)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.69Value for money - 4.67Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [ABELDent](https://www.softwareadvice.com/dental/abeldent-profile/) 4.7 [(112)](https://www.softwareadvice.com/dental/abeldent-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.81Customer support - 4.59Functionality Pricing Starting at CA$10.00 per month Get Price ## CareStack Pricing and Plans Starting price: $698.00 per month Free Trial Free Version Basic $698.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CareStack Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of CareStack Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Annotations API Appointment Management Automated Scheduling Availability Management Billing & Invoicing Booking Management Communication Management Comparison View Customer Database Customer History Customizable Reports Customizable Templates Data Synchronization Dental Practice Management Document Imaging Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders EMR/EHR For Dental Practices Inventory Management Live Chat Multi-Location Orthodontic Charting Patient Communications Patient Management Patient Portal Periodontal Charting Progress Notes Progress Tracking Records Management Referral Tracking Registration Management Reminders Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Self Service Portal SMS Messaging SSL Security Third-Party Integrations User Management Voice Capture Web Forms ## CareStack Integrations SOTA Cloud Integration rated 4.7 from 28 reviews DoseSpot Integration rated 4.8 from 20 reviews Plivo Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review Apteryx XVWeb Integration rated undefined from -1 review LogMeIn Integration rated undefined from -1 review See all 8 integrations ## CareStack User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 14% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.8 Functionality 4.7 Charles F. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Great All-in-One Secure Platform 5 The biggest reason we stayed with CareStack and what truly made the difference for us was our CSM, Brandy. She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for our office. Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day. Cons: Click redundancy and Implementation. After many years on Eaglesoft, making the switch to CareStack was a huge decision for our practice and honestly, not always an easy one. The implementation and live launch were definitely rocky at times, and there were days where we questioned if we made the right move. Like many others have mentioned in reviews, there is absolutely a learning curve when transitioning into such a robust, all-in-one cloud-based system. Reasons for choosing CareStack Because it was a better All in One solution and reliability and features Reasons for switching to CareStack All In One solution, consolidate billing, integrate AI, and become more efficient and growth. Read More Jennifer G. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 Excellent dental software 5 CareStack is often described as a powerful, all-in-one system that improves organization and scalability, but it may require adjustment time and patience before teams feel fully comfortable with its workflow. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I like most about CareStack is how everything is integrated into one cloud-based platform. It makes scheduling, billing, insurance verification, patient communication, and reporting much more organized and accessible from anywhere. The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier to manage. It’s especially helpful for practices looking to streamline operations and grow efficiently. Cons: My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems. However, its cloud-based features, reporting tools, and overall integration still make it a strong platform for managing a modern dental practice. Reasons for switching to CareStack We switched from MacPractice to CareStack because we needed a more modern, cloud-based system that could better support growth, efficiency, and multi-location management. MacPractice worked well for a more traditional, Mac-based setup, but as our practice expanded, we started running into limitations with remote access, centralized reporting, and workflow integration. CareStack offered an all-in-one platform that combines scheduling, billing, insurance, patient communication, and analytics in one system, which helped reduce the need for multiple add-ons and improved overall organization. The transition did come with a learning curve, but the automation tools, cloud accessibility, and stronger management features made it a better long-term fit for our evolving practice. Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 CareStack: All the Features, None of the Efficiency 1 As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the efficiency and intuitive design required for real-world clinical use. Routine tasks like treatment planning and scheduling become unnecessarily time-consuming due to excessive steps and poor workflow logic. The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious. It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to CareStack, I would strongly advise against it. And if your workplace adopts it—be prepared for a noticeable drop in efficiency and increased daily frustration. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the same task. However, it’s frustrating that while trivial aspects are flexible, fundamental clinical features, such as material colour coding, are not customisable. Cons: Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts. Even simple actions (like confirming entries) can’t be done with Enter, forcing constant mouse use. Basic workflows, especially treatment planning and scheduling, are extremely redundant. To schedule a single treatment, you must: click the tooth → add the code → drag it into a grouped code → right-click to add to clipboard → assign time → assign an operator (despite already being logged in) → select treatment type → save to clipboard. This results in ~8–10 clicks per item. Multiply that across multiple procedures and patients, and it becomes a major time drain. The interface is cluttered, with visual noise and overlapping elements that slow navigation. Charting is also poorly designed—there’s no way to customise material colours. Amalgam, composite, root canal, and crowns are all displayed in the same colour, eliminating any at-a-glance understanding. You’re forced to hover over each tooth individually just to see what treatment was done. Browser limitations further worsen usability—right-click actions are inconsistent and often overridden by the browser’s default menu instead of an in-app one. Support is unreliable. They may call during work hours for minor issues, promise follow-ups during agreed times (e.g. lunch), then not follow through. Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite repeated reports, issues remain unresolved even after months. Reasons for switching to CareStack Primarily due to the expectation of a more modern, feature-rich, cloud-based system. However, while CareStack offers more features on paper, it falls short in efficiency and usability compared to EXACT in day-to-day clinical workflows. Read More Donna G. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed May 2026 CareStack - Exceeding Expectations with Each Encounter 5 From our demo, to the sales process, prep for conversion, implementation, go live, and on-going support, CareStack has exceeded my expectations. Implementation and training is a well thought out process. Our weekly post implementation calls were invaluable. CareStack made the conversion from Dentrix as pain-free as possible. We had multiple avenues to receive support - and received it quickly! My team has told me that they can't ever imagine going back to Dentrix after using CareStack. We have integrated VoiceStack and CS Pay. We love that phone calls are recorded and transcribed in real time, then summarized and saved to the patient's chart. CS is flexible and their analytics give me so much insight into my practice. The AI component of the X-Ray module is definitely worth the cost. It pays for itself repeatedly by increasing patient treatment acceptance through the education and visuals it provides. We honestly highly recommend CareStack - a rare gem of a company that is invested in their clients' success. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The well thought out implementation process and support. The weekly calls during and post-implementation. Always being able to get support. Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services. The flexibility of reports. Data conversion. Cons: The learning curve, but that would be with anything new. There currently isn't a report that will give me a provider's production per hour and when using CS Pay, you have to deduct the merchant fees daily in your accounting software in order to reconcile with the bank account. Reasons for choosing CareStack The way CS migrates the data from the previous PMS Reasons for switching to CareStack To consolidate my PMS, Phones, Patient engagement, AI (x-rays) and analytics Read More ML Michelle L. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 In the End CareStack is a Win! 5 At the end of the day, CareStack is a really powerful tool and great for a growing practice, you just have to be ready to put in the time upfront to learn it and set things up the right way. I have to call out our Customer Support Manager, because that’s been a game changer for us. Brandy has been amazing. She is always super responsive, knows her stuff, and just has a way of calming everything down when things feel chaotic. There were times we were seriously frustrated, and she jumped in and fixed things in minutes. If we had her during implementation, it would’ve saved us a ton of stress. Carestack needs to do a better job of making sure their clients have a strong support team like Brandy during implementation instead of after going live to make sure you are set up for success. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The biggest win is having everything in one place. Scheduling, charting, notes, billing, patient texts/emails…it’s all integrated, which has definitely helped our workflow and cut down on juggling multiple systems. The reporting side is honestly one of the best parts. It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved too. Cons: That said, it’s not the easiest system to learn. Implementation did not provide a great foundation for success. Better training before going live is highly recommended. There’s definitely a learning curve, and some tasks feel like they take more clicks than they should. The customization is nice, but having multiple ways to do the same thing can be confusing when you’re still trying to get the hang of it. It can also feel a little cluttered at times. Reasons for choosing CareStack Better product and best all in one solution. Reasons for switching to CareStack To get a more streamlined, all in one solution for all our practice needs. Read More LR Lauren R. Verified reviewer Medical Practice 11-50 employees Used daily for less than 6 months Reviewed May 2026 CareStack Experience 4 Overall, our experience (about 3.5 months in) has been positive, though there were a few challenging moments along the way. CareStack has been very supportive throughout the transition. In particular, Tim Seaburg, our onboarding specialist, stood out for his knowledge, patience, and willingness to help. His support made a significant difference in guiding us through the process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day. As a result, our staff is able to work more efficiently and at a smoother pace. We also benefit from the AI and call transcription features available through CareStack’s partnership with VoiceStack—another huge time saver for our team. Cons: The ledger—specifically when reviewing insurance postings—can be difficult to interpret. The verbiage used is somewhat tedious and not always intuitive, which makes it harder to quickly understand what’s being shown. It also feels like there are extra, unnecessary steps involved in the process. Streamlining the language and simplifying the workflow would make this much more user-friendly. Reasons for switching to CareStack To have better, up-to-date, AI software at our busy and growing office/ Read More MF Mauricio F. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 Carestack sucess 5 Our practice switched to CareStack in January of this year, and it has truly been one of the best decisions we’ve made. From day one, the software has made our workflow more efficient, organized, and much easier for our team to manage. Everything from scheduling to patient communication feels smoother and more streamlined. What really stands out is the customer service. The CareStack team has been incredibly responsive, helpful, and supportive whenever we’ve had questions or needed assistance. It’s clear they genuinely care about helping practices succeed. Overall, CareStack has improved both our daily operations and our patient experience. We highly recommend it to any dental practice looking for a modern, user-friendly software solution with outstanding support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User Friendly for all our staff and the availability for our patients to have access to there portal. Also, the security of knowing everything is backed up by there cloud makes it a lot less overwhelming of backing up your data yourself. Cons: Overall it is great, it is a lot to learn but they have really knowledgeable staff to help you through the process. Reasons for choosing CareStack The owner of the practice was impressed overall with the product. He also loved that all the third party software's you need are implemented directly through care stack. We do not need so many different subscriptions. Also, the cloud is one of the most important reasons we switched as well. Reasons for switching to CareStack It was to outdated and it was not report friendly when you wanted specifics. Read More KJ Kristian J. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Reviewed April 2026 Carestack is a win! 5 Everyone at Carestack has been so incredibly helpful! I love the support button and the onboarding team and process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We recently switched to CareStack, and it’s made a big difference in how smoothly our office runs day to day. Everything feels much more streamlined, which has taken a lot of stress off our team. One of my favorite features is the claims process, it’s very easy to manage and has saved me a lot of time compared to what I was used to. The dashboard is another huge win for the office. Being able to quickly see who still needs paperwork, who has outstanding balances, and what needs attention has made staying organized so much easier. Overall, it’s helped us work more efficiently and stay on top of things without feeling overwhelmed. Definitely a great upgrade for our practice. Cons: We don't really have any cons, I only wish our schedule would print vertical instead of horizontal. But if that's the only complaint then it's a win for me. Reasons for choosing CareStack Carestack just seemed easier and more inclusive. Reasons for switching to CareStack We wanted something cloud based and more user friendly. Read More AH Amber H. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Amazing group to work with!! 5 My overall experience with Carestack has been really positive. Its easy to use, helps keep everything organized, and makes daily practice management much smoother. Overall, its been a reliable and efficient solution for our team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CareStack has been an excellent all-in-one solution for managing our Periodontal practice. The platform is very user-friendly and makes patient management, scheduling, treatment planning, and billing much more efficient. I especially appreciate how everything is cloud-based, allowing easy access from anywhere while maintaining strong security features. The customer support team has also been responsive and helpful whenever we needed assistance, and the support access options make it easy to get issues resolved quickly. Overall, CareStack provides great value for money because it combines multiple tools into one streamlined system, helping our office save time and improve workflow efficiency. Cons: While CareStack offers many powerful features, there can be a learning curve when first implementing the system because of how comprehensive it is. Some customization options and reports can also take time to fully understand. Occasionally, updates or new features may require additional staff training to ensure everyone is using the platform efficiently. However, once the team becomes familiar with the system, it works very well overall. Reasons for switching to CareStack The need for Cloud base system to use with our satellite office. Read More Brieona F. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Great Support and Training 5 \[sensitive content hidden\] have been great to work with! They have helped walk us through the whole conversion process and have really simplified the workflows for us. Very prompt and the one-on-one training with them has been great! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It has simplified our workflow so much as a periodontal office. We LOVE the referral hub and the ease of interoffice communication! Cons: You can get to things in many different ways which can be tricky sometimes but overall it can also be helpful Reasons for choosing CareStack Better value for what we were getting and had more people recommend it Reasons for switching to CareStack We wanted a cloud based electronic health system Read More Showing 1 - 10 of 205 Reviews [See All Reviews](https://www.softwareadvice.com/dental/carestack-profile/reviews/) ## CareStack Popular Comparisons [Adit vs CareStack](https://www.softwareadvice.com/dental/adit-profile/vs/carestack/)[Practice-Web vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/practice-web/)[Curve Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/curve-dental/)[BestoSys vs CareStack](https://www.softwareadvice.com/medical/bestosys-profile/vs/carestack/)[ABELDent vs CareStack](https://www.softwareadvice.com/dental/abeldent-profile/vs/carestack/)[Open Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/open-dental/)[RevenueWell vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/revenuewell/)[Sensei Cloud vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/sensei-cloud/)[Eaglesoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/patterson-dental-eaglesoft/)[Dentrix vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix/)[Cloud 9 Ortho vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/cloud9/)[Akitu One vs CareStack](https://www.softwareadvice.com/dental/akitu-one-profile/vs/carestack/)[iDentalSoft vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/identalsoft/)[Yapi vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/yapi-paperless-dental/)[Weave vs CareStack](https://www.softwareadvice.com/compare/61103-carestack/vs/158992-Weave/)[Denticon vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/denticon/)[Carestream Dental vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/carestream-dental/)[tab32 vs CareStack](https://www.softwareadvice.com/dental/carestack-profile/vs/tab32/) [Compare All Alternatives](https://www.softwareadvice.com/dental/carestack-profile/alternatives/) ## Other Top Recommended Dental Software [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **12** times [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) **4.4** (285) Recently recommended **8** times [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (234) Recently recommended **8** times [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) **4.6** (61) Recently recommended **7** times Stuck Between Options? 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