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CareStack vs Denticon
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.7 / 5
4.5 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
March 19, 2025
February 14, 2025
Pros/Cons
Pros
- The ability to run custom reports to help us manage our patient care and schedules is first rate. I have used most all dental softwares available and Carestack is the best by far.
- I have personally had a tremendous experience with Carestack. I have participated in their Platinum Coaching program and their desire to do everything they can to help you succeed is second to none.
- SHE NEEDS TO BE GIVEN A HIGHER POSITION and a bonus for that matter. She was the most kind, helpful, positive representative that I HAVE EVER EVER MET.
Cons
- I really think the problem with MiCamp is a BIG headache. And I am disappointed that Carestack is not following up with that.
- Currently, I don't like and very unhappy with how MiCamp works. They are very slow, shady, and unprofessional.
- I can ask her something at any time and she will always get back to me and my team. NO ONE HAS HELPED AS MUCH AS HER.
Pros
- They are responsive to all inquiries and their customer service is some of the best in the industry.
- I have been very pleased over the years with Denticon's features and services. It is easy to use and cost effective at the same time.
- The customer support is great help and denticon is extremely convenient. Any issue I ever have is fixed fast and I love that I can access patient info anywhere any time.
Cons
- Internet connection dependent so Outages are major problems. Need to back up more often because of outages.
- There are many small limitations that make this software annoying.
- No adjustment for minimal usage during covid shutdown.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
4 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
