I can review my day and progress notes outside of the office. And, Denticon has excellent technical support.

Great team, great tech support. Great value for your money.

I have been very pleased over the years with Denticon's features and services. It is easy to use and cost effective at the same time.

I love the quick technical support that comes with this software. The tech team is what sold me on this software.

Internet connection dependent so Outages are major problems. Need to back up more often because of outages.

Their software is efficient and is backed-up by wonderful, knowledgeable, friendly support team. They integrate with companies who also gives great service like them.

The customer support is great help and denticon is extremely convenient. Any issue I ever have is fixed fast and I love that I can access patient info anywhere any time.

The software makes it easy to figure out how to change or add anything and when I can't find it in the help portal the staff is super helpful and always get back to us quickly when we have a question.

Hands down it is the best. I like not having to be on the phone because of software issues or server problems and be cause it is Denticon I don't have to.

It is clear that cloud based SAAS has all the benefits a modern business needs to drive modern operations and good customer experience.

Nicely integrated; billing, management, clinical. Staff all find it easy to use.

It is by far the best software and technical support team you can have.

If not, it is easy to submit a ticket, which will be answered quite promptly. I also really like the capability of being able to log on from any location, even from my smartphone, using Chrome.

We have multiple offices, so being able to access it from anywhere is fantastic. It's very intuitive, and the support staff is very quick to respond.

I utilize Denticon daily to run my practice. From daily reports to statements, it is a solid product, especially for the price point.

Ease of use, ability to work remotely, excellent customer service.

For example it will ask you two times to override a lunch hour, but not alert you that the same patient has the same procedure schedules in the future resulting in double booking appointments.

There are many small limitations that make this software annoying.

It makes the clinical aspect but more importantly the business aspect so darn easy. I love how easy it is to use and stay on top of our daily weekly and monthly goals.

No adjustment for minimal usage during covid shutdown.

Ease of use and access remotely from office and when abroad.

I love this software, it is easy to navigate even with zero knowledge of the product.

I don't deal with the issues of servers, backups, backup storage, security, ransomware, etc., that many of my colleagues have dealt with. My experience has been excellent.

We have two offices and the ability to jump between offices with click has been great.

They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

US Dollar

Denticon Practice Management software allows over 45,000 users to break free from the constraints of desktop software with a comprehensive cloud-based solution that includes all the tools needed to standardize, centralize, and grow. 

Denticon removes barriers to success by supporting 33,000 dental providers across North America with a solution that streamlines practice workflows, centralizes patient data, and empowers growth. 

With Denticon, you can securely access patient data anywhere, anytime, gain deeper insights into practice production, and help providers spend time on what matters most – taking care of their patients.   
                                                                                                                   Secure Access Anytime, Anywhere
- Whether in the office or remote, Denticon users can quickly access patient records from the cloud, based on user-defined permissions. 

Enhanced Data Security
- Denticon’s robust security measures protect patient data and provide dental organizations peace of mind. Ease the burden of security with Denticon’s state-of-the-art hardware and software firewalls, user defined access permissions, and a commitment to HIPAA compliance.

Actionable Data Insights
- Gain deeper visibility into your dental organization’s performance with centralized data and reporting. Be confident in the accuracy of your data as it's all stored in one place. Quickly pull reports that are drillable by location, provider, specialty, and more in order to get a full picture of your dental organization’s performance. 
 
Scale and Grow
- Denticon is the backbone of growth. It removes data silos, boosts standardizations across offices, supports remote work, and helps identify areas of growth and opportunity – all of which play a key role in supporting a dental organization's success.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Website Analytics

User Management

Electronic Payments

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Charting

Progress Tracking

Financial Analysis

Referral Tracking

Task Scheduling

Financial Management

Electronic Signature

Confirmation/Reminders

Time Clock

Task Planning

Projections

Communication Management

Customer Database

Scheduled/Automated Reports

Registration Management

Comparison View

Calendar Management

Productivity Analysis

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Booking Management

E-Prescribing

Imaging and X-rays

Orthodontic Charting

Risk Alerts

Role-Based Permissions

Client Portal

Email Reminders

Video Support

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Reminders

3D Imaging

Automated Scheduling

Medical Billing

Availability Management

Customizable Templates

Billing & Invoicing

Progress Notes

Voice Capture

Web Forms

Alerts/Escalation

To-Do List

Automatic Backup

Claims Management

Appointment Management

Records Management

Hands-Free Charting

Client Management

Drag & Drop

Customer History

Image Analysis

Third-Party Integrations

Location Tracking

2D Drawing

Appointment Scheduling

Document Management

Periodontal Charting

Calibration Management

Dental Practice Management

Patient Management

For Medical Purposes

Diagnostic Reports

DICOM Modality Worklist

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Denticon

In Person

Live Online

Webinars

Documentation

Videos

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


Messaging

Surveys & Feedback

Patient Engagement

Mobile Alerts

Patient Questionnaires

Rescheduling

Client Database

SMS Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

2-Way Messaging

Recall Tracking

Payment Reminders

Two-Way Communication

Email Marketing

Mobile Access

Online Payments

Survey/Poll Management

Compliance Management

Multi-Channel Communication

Marketing Automation

Social Media Integration

Patient Education

Forms Management

Patient Communications

Online Booking

Chat/Messaging

Calendar Sync

Multi-Language

Customizable Forms

Video Conferencing

Patient Scheduling

Secure Data Storage

Patient Portal

Contact Database

For Optometrists

One-to-One Messaging

Real-time Conversations

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

Denticon vs Solutionreach

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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